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Weekend Customer Success Jobs in California (NOW HIRING)

MedPut is growing rapidly and our customers' success is at the core of everything we do. We are looking for a results-driven Customer Success Manager who is ready to contribute to the growth and ...

As a Customer Success Associate at Two Dots, you will play a crucial role in ensuring our leasing agent clients receive exceptional support. Your primary responsibility will be to guide them through ...

Customer Success Reports to: Senior Manager, Customer Success Location: US - Remote About Us: SimpliGov is the government forms and workflow automation platform that helps agencies ditch the paper ...

Manager, Customer Success

San Diego, CA · On-site

$104K - $130K/yr

We're looking for a Customer Success leader who leads from the front. In this role, you'll build and inspire a high-performing team of Customer Success Managers -- driving the kind of deep, strategic ...

Job Summary WeBox is seeking a highpotential, detailoriented Customer Success Associate to support the execution and success of our corporate meal programs, including individual box meals, catering ...

Customer Success Manager Hover is looking for a Customer Success Manager to help our mid-market customers adopt, engage with, and realize value from Hover's product suite. This is a scaled Customer ...

As the first Customer Success Manager in this area, you will own the end-to-end post-sale ... on weekends when they arise. Learn about TRM Speed in this position: * Within 30 days of joining ...

As the first Customer Success Manager in this area, you will own the end-to-end post-sale ... on weekends when they arise. Learn about TRM Speed in this position: * Within 30 days of joining ...

Customer Success Reports to: Senior Manager, Customer Success Location: US - Remote About Us: SimpliGov is the government forms and workflow automation platform that helps agencies ditch the paper ...

As a Customer Success Manager, you will play a pivotal role in ensuring our customers' satisfaction, success, and continued partnership with CXApp. You will be responsible for driving product ...

We're looking for a Customer Success leader who leads from the front. In this role, you'll build and inspire a high-performing team of Customer Success Managers -- driving the kind of deep, strategic ...

We're looking for a Customer Success leader who leads from the front. In this role, you'll build and inspire a high-performing team of Customer Success Managers -- driving the kind of deep, strategic ...

Customer Success Manager San Francisco, CA (Onsite 5 Days per Week) | Venture-Backed SaaS Startup Compensation: $130,000-$140,000 Base Salary | $150,000 OTE + Equity Our client is a rapidly growing ...

The Director of Customer Success is accountable for both customer satisfaction and commercial expansion across our existing accounts. This role oversees a cross-functional organization that includes ...

Customer Success Manager

Fontana, CA · On-site

$50K - $70K/yr

The Customer Success Manager is responsible for monitoring and maximizing the customer experience by providing a high-touch, consultative approach to customer service. This includes delivering ...

Customer Success Specialist

Los Angeles, CA · On-site

$28.85 - $31.25/hr

Customer Success Specialist Location : Los Angeles, CA (Onsite - Downtown Los Angeles) Position : Full-Time Reports To : Customer Success Manager About the Company : TGR Solutions, Inc. is an ...

In this role, you will work closely with Customer Success, Sales, and Operations teams to ensure smooth day-to-day account execution, proactively address issues, and deliver a consistently strong ...

Showing results 41-60

Weekend Customer Success information

What is the difference between Weekend Customer Success vs Weekend Customer Support?

AspectWeekend Customer SuccessWeekend Customer Support
Primary FocusBuilding long-term client relationships and ensuring customer successProviding technical assistance and resolving immediate customer issues
Required SkillsCommunication, relationship management, product knowledgeTroubleshooting, technical knowledge, problem-solving
Work EnvironmentProactive engagement, strategic planningReactive support, issue resolution
Common CertificationsCustomer success certifications, CRM proficiencyTechnical support certifications, product-specific training

Weekend Customer Success focuses on fostering ongoing relationships and ensuring clients achieve their goals, while Weekend Customer Support primarily addresses immediate technical issues. Both roles require strong communication skills, but their daily tasks and objectives differ significantly.

What are the most commonly searched types of Customer Success jobs in California? The most popular types of Customer Success jobs in California are:
What are popular job titles related to Weekend Customer Success jobs in California? For Weekend Customer Success jobs in California, the most frequently searched job titles are:
What cities in California are hiring for Weekend Customer Success jobs? Cities in California with the most Weekend Customer Success job openings:

Customer Success Manager

Medput

Santa Monica, CA • On-site

Full-time

Re-posted 13 days ago


Job description

Company Description
MedPut is an innovative SaaS based employee benefit program that provides interest-free financing and bill negotiation services for any out-of-pocket healthcare expenses. MedPut is growing rapidly and our customers' success is at the core of everything we do. We are looking for a results-driven Customer Success Manager who is ready to contribute to the growth and continued success of MedPut. The CSM will be the key champion for existing MedPut customers, whose goal is to provide an optimal user experience to ensure renewals, while identifying new business opportunities.
Job Description
What You'll Do
The CSM will be involved in all aspects of support, account management, product demonstrations, existing customer education and new business development.
  • Own the ultimate responsibility for customer enrollment. Be prepared to field any questions related to product offering.
  • Serve as the primary contact for the onboarding of new customers, the training of platform end users, as well as post go-live support.
  • Generate new business opportunities through tradeshows and conferences.
  • Demonstrate the platform to prospects as well as existing customers.
  • Represent the voice of the customer to provide input into the product roadmap, marketing and sales process.
  • Develop a trusted advisor relationship with key stakeholders to drive product adoption and ensure that customers are leveraging the solution to achieve full business value.
  • Collaborate with cross-functional MedPut teams (Sales, Product, Marketing & Development) to address customer requirements and feedback.
  • Measure customer engagement and execute strategies to drive maximum ROI.
  • Identify opportunities for customers to act as MedPut advocates (e.g. testimonials, case studies).

Qualifications
What We're Looking For
  • 3-5 years experience in Customer Success, Account Management, Strategic Services or related areas; selling to and serving customers while making them immensely successful in terms of increased adoption and delivering value.
  • Experience building and maintaining relationships, while driving engagement as well as renewals.
  • Empathetic, positive attitude with a desire to help customers reach their goals.
  • Self-starter with a proven track record of driving customer success and aligning in complex customer environments at the executive and department levels.
  • Fanatical about customer success and tenacious at driving long-term customer value.
  • Team player with the highest level of integrity, who will continue to improve the way MedPut serves its customers.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and to deliver on detail as well as strategy.
  • Comfortable in a startup environment with the ability to pivot quickly and wear multiple hats in a dynamic setting.
  • Experience in employee benefits is a plus but not required.
  • Fluent in Spanish is a plus but not required.

Additional Information
All your information will be kept confidential according to EEO guidelines.