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Weekend Customer Success Manager Jobs in Raleigh, NC

Appian

Customer Success Manager (Technical)

Raleigh, NC · On-site

$125K - $250K/yr

We are seeking a Customer Success Manager to join our team. You will serve as a strategic advisor to empower leading organizations to transform their work through process applications built on Appian ...

WalkMe

Senior Customer Success Manager

Raleigh, NC · On-site

Senior Customer Success Manager At WalkMe, now an SAP company, we're not just the leader in digital adoption, we started the digital adoption revolution - enabling organizations to pinpoint and ...

New

EDB

Principal Customer Success Manager

Raleigh, NC · On-site

For more information, visit www.enterprisedb.com As EDB Principal Customer Success Manager (CSM), you will be at the forefront of our customer-centric strategy, ensuring our customers are achieving ...

Studycast

Senior Customer Success Manager

Raleigh, NC · On-site

About the role The Senior Customer Success Manager (Sr. CSM) serves as a trusted advisor to our top-tier customers, driving retention, adoption, and measurable business value. This role is ...

Steer

Strategic Customer Success Manager

Raleigh, NC · Remote

About the Role As a Strategic Customer Success Manager, you will own and grow relationships with Steer's largest, most complex, and multi-location accounts. Sitting within a collaborative, high ...

Relay

Enterprise Customer Success Manager

Raleigh, NC · On-site

Enterprise Customer Success Manager Raleigh, NC Relay is the Intelligent System of Action for the physical economy. While the digital revolution has often left the deskless workforce behind, we are ...

Clever Devices Ltd.

Senior Customer Success Manager

Apex, NC · On-site

$120K - $150K/yr

The Senior Customer Success Manager plays a critical leadership role in driving exceptional delivery and long-term success across Clever Devices' most complex and high-impact client engagements. With ...

Apply Early

WalkMe

Senior Customer Success Manager

Raleigh, NC · Hybrid

As a Senior Customer Success Manager, you will be a trusted advisor to a portfolio of up to 10 Fortune 1000 WalkMe customers managing a book of up to $6M in annual revenue, helping them achieve ...

New

WalkMe

Senior Customer Success Manager

Raleigh, NC · Hybrid

As a Senior Customer Success Manager, you will be a trusted advisor to a portfolio of up to 10 Fortune 1000 WalkMe customers managing a book of up to $6M in annual revenue, helping them achieve ...

New

Apply Early

SPYNE

Customer Success Manager - US

Raleigh, NC · On-site

Customer Success Manager Own a national book of dealers. Be in their stores, coast to coast. Make sure they never think about leaving. Department: Customer Success Reports To: Head of Customer ...

Verint Systems

Sr. Customer Success Manager

Raleigh, NC · On-site

Overview of Job Function The Sr. Customer Success Manager (Sr. CSM) is a strategic role that serves as our number one customer and company advocate. The role displays superior customer management and ...

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Showing results 1-20

All JobsWeekend Customer Success Manager JobsWeekend Customer Success Manager Jobs in Raleigh, NC

Weekend Customer Success Manager information

See Raleigh, NC salary details

$31.6K

$80.7K

$136.1K

How much do weekend customer success manager jobs pay per year?

As of Jul 4, 2026, the average yearly pay for weekend customer success manager in Raleigh, NC is $80,745.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,800.00 and $96,200.00 per year, depending on experience, location, and employer.

What jobs pay 4000 a week without a degree?

A Weekend Customer Success Manager typically earns less than $4,000 weekly, as customer success roles often pay between $50,000 and $80,000 annually. High-paying jobs that can reach or exceed $4,000 per week without a degree include sales positions like real estate brokers, certain skilled trades such as electricians or plumbers, and entrepreneurial ventures like starting a business or freelancing in high-demand fields. Success in these roles often depends on experience, skills, and performance rather than formal education.

How can I make 2000 a week working from home?

A Weekend Customer Success Manager can potentially earn $2,000 weekly by working full-time hours, providing excellent customer support, and gaining experience in client retention and communication skills. Increasing your hourly rate through certifications or specialized knowledge and working efficiently during weekends can help reach this income level.

How much do CSMs usually make?

Customer Success Managers (CSMs) typically earn between $50,000 and $90,000 annually, with salaries varying based on experience, industry, and location. Many CSMs also receive bonuses or commissions, especially in SaaS and tech sectors, and strong communication skills and certifications can influence compensation.

What is the difference between Weekend Customer Success Manager vs Part-Time Customer Support Specialist?

AspectWeekend Customer Success ManagerPart-Time Customer Support Specialist
CredentialsCustomer success certifications, relevant experienceBasic customer service skills, sometimes certifications
Work EnvironmentClient-facing, strategic engagement, remote or officeSupport center, call center, or remote
Employer & IndustryTech, SaaS, subscription servicesRetail, telecom, e-commerce
Search & Comparison IntentCustomer success roles, client retentionCustomer support, troubleshooting

The Weekend Customer Success Manager focuses on building long-term client relationships and ensuring customer retention, often requiring strategic skills and industry-specific certifications. In contrast, the Part-Time Customer Support Specialist handles day-to-day customer inquiries and troubleshooting. Both roles may be part-time or weekend-based but serve different functions within customer service and success strategies.

Will AI replace CSM?

AI cannot fully replace Customer Success Managers (CSMs), as their role involves building relationships, understanding customer needs, and providing personalized support that requires emotional intelligence and human judgment. AI tools can assist CSMs by automating routine tasks and providing data insights, but the core responsibilities of managing customer success remain human-centric. CSMs who develop skills in data analysis, communication, and technology will continue to be valuable in the evolving customer service landscape.
What are the most commonly searched types of Weekend Customer Success jobs in Raleigh, NC? The most popular types of Weekend Customer Success jobs in Raleigh, NC are:
What are popular job titles related to Weekend Customer Success Manager jobs in Raleigh, NC? For Weekend Customer Success Manager jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Weekend Customer Success Manager jobs in Raleigh, NC look for? The top searched job categories for Weekend Customer Success Manager jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Weekend Customer Success Manager jobs? Cities near Raleigh, NC with the most Weekend Customer Success Manager job openings:
Weekend Customer Success Manager jobs near you
Infographic showing various Weekend Customer Success Manager job openings in Raleigh, NC as of June 2026, with employment types broken down into 88% Full Time, 6% Part Time, and 6% Contract. Highlights an 47% In-person, 6% Hybrid, and 47% Remote job distribution, with an average salary of $80,745 per year, or $38.8 per hour.
Customer Success Manager (Technical)

Customer Success Manager (Technical)

Appian Corporation

Raleigh, NC

$125K - $250K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 27 days ago

Be an early applicant

Job description

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you'll be part of a passionate team dedicated to accomplishing hard things, together.

We are seeking a Customer Success Manager to join our team. You will serve as a strategic advisor to empower leading organizations to transform their work through process applications built on Appian's software platform with AI, robotic automation, Data Fabric, and other innovative technologies. You will gain a deep understanding of our customers' business goals, cultivate impactful relationships with stakeholders at different levels, positioning yourself as a trusted advisor and catalyst for their success.

Combining your understanding of customer needs, your business and technical aptitude, and deep expertise you will develop about Appian capabilities, you will enable customers to achieve their unique objectives through collaborative engagement with internal and external partners. As a Customer Success Manager, your task will be to ensure progress against key customer outcomes, identify and mitigate various types of risks to customer success, including: business, program, implementation, technical, project, adoption, engagement.

In this role, you will:

  • Uncover and shape each customer's business goals, translating them into prioritized, actionable plans and driving execution in close partnership with stakeholders.
  • Lead customer adoption by empowering clients to become self-sufficient in building, managing, and scaling Appian applications and solutions.
  • Establish yourself as a strategic partner and trusted advisor by aligning Appian's capabilities to customers' evolving business strategies.
  • Identify opportunities to expand Appian's footprint and articulate clear, data-backed business value cases for additional investment.
  • Monitor overall account health, proactively address risks, and remove barriers to successful adoption and long-term growth.
  • Develop joint roadmaps and success plans that deliver measurable outcomes and sustained impact.
  • Build deep expertise in Appian's products, implementation methodology, and best practices to guide customers effectively.
  • Recommend process improvements and technology solutions, including AI, that drive efficiency and business value.
  • Communicate confidently across technical teams, business stakeholders, and C-level executives.
  • Collaborate effectively with internal and external partners, mentor colleagues, and advocate for agile practices.

Basic Qualifications:

  • Bachelor's degree, ideally in a technical field.
  • 10+ years of combined experience in technology or technical consulting.
  • Experience with agile and software development.
  • Proven ability to act as a trusted advisor and drive measurable business value for customers.
  • Demonstrable understanding of enterprise platforms and systems and how they can be used to solve business problems.
  • Excellent consulting, communication, and presentation skills with executive and technical audiences.
  • Strong organization and project management skills with close attention to detail.
  • Expected travel averages around 25%, with higher travel demands during select months.

Preferred Qualifications:

  • 5+ of experience within success management, program management, account management or advisory services.
  • Experience implementing, configuring, deploying, or testing enterprise technology solutions (SaaS/PaaS).
  • Strong understanding of system integration, data architecture, or enterprise architecture.

The base salary range represents a good faith and reasonable estimate of the range at the time of posting. Actual compensation will be dependent on a number of factors including, but not limited to, the candidate's relevant work experience, qualifications, internal peer equity, and market and business conditions that exist when extending an offer. A discretionary bonus may be awarded in recognition of individual and company performance.

In addition, Appian provides generous benefits offerings that include a 401(k) plan with company match, flexible time off, paid parental leave, medical, dental, and vision plans, life insurance, disability insurance, wellness programs, flexible spending accounts, health savings account contributions, an employee referral bonus program, and learning and development resources. Certain positions may be eligible for equity awards.

Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation, commission, bonus, or benefit plans.

Base Salary Range
$125,000—$250,000 USD

Tools and Resources

  • Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires.
  • Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities.
  • Community: We'll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups. These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company.

Benefits

Appian offers a comprehensive benefits package designed to support your health, wellbeing, and financial future. Benefits may include health coverage, Employee Assistance Program (EAP) with free mental health support, life and disability insurance, an Employee Stock Purchase Program (ESPP), a retirement/pension plan, wellness dollars, tuition reimbursement, family-forming benefits and more. Benefits vary by country—please ask your Talent Acquisition contact for details specific to the location you are applying to.

About Appian

Appian provides AI automation for mission-critical work. We automate complex processes in large enterprises and governments. Our platform is known for its unique reliability and scale. We've been automating processes for more than 25 years and understand enterprise operations like no one else. For more information, visit appian.com. [Nasdaq: APPN]

Follow Appian: LinkedIn, Youtube, Instagram, Facebook

Appian is an equal opportunity employer that strives to attract and retain the best talent. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law.

Appian provides reasonable accommodations to applicants in accordance with all applicable laws. If you need a reasonable accommodation for any part of the employment process, please contact us by email at ReasonableAccommodations@appian.com. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

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