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Weekend Concierge Jobs in Decatur, GA (NOW HIRING)

Airport Concierge

Atlanta, GA ยท On-site

$15 - $19.25/hr

As an Airport Concierge, you will be responsible for delivering a seamless end-to-end airport ... Must be willing to work flexible schedule morning, nights, weekends, and holidays to meet the ...

Airport Concierge

Atlanta, GA ยท On-site

$15 - $19.25/hr

As an Airport Concierge, you will be responsible for delivering a seamless end-to-end airport ... Must be willing to work flexible schedule morning, nights, weekends, and holidays to meet the ...

concierge

Roswell, GA ยท On-site

$14.25 - $18.50/hr

The Concierge will act as the liaison between residents, families, and our current staff to ensure that every resident is receiving excellent customer service. The Concierge will conduct surveys with ...

Concierge

Marietta, GA ยท On-site

$14.25 - $18.25/hr

In a fast-paced environment, the concierge position requires strong interpersonal communication ... Weekend availability Education: * High school or equivalent (Preferred) Experience: * customer ...

Airport Concierge

Atlanta, GA ยท On-site

$15 - $19.25/hr

As an Airport Concierge, you will be responsible for delivering a seamless end-to-end airport ... Must be willing to work flexible schedule morning, nights, weekends, and holidays to meet the ...

Concierge

Atlanta, GA ยท On-site

$15 - $19.25/hr

Job Summary The Concierge is an essential member of the Member Experience team, dedicated to ... includes weekends and/or holidays. * Additional hours are required to meet deadlines of the ...

Concierge

Atlanta, GA ยท On-site

$15 - $19.25/hr

Job Summary The Concierge is an essential member of the Member Experience team, dedicated to ... includes weekends and/or holidays. * Additional hours are required to meet deadlines of the ...

Concierge

Atlanta, GA

$15 - $19.25/hr

Job Summary The Concierge is an essential member of the Member Experience team, dedicated to ... includes weekends and/or holidays. * Additional hours are required to meet deadlines of the ...

Concierge

Atlanta, GA ยท On-site

$15 - $19.25/hr

Job Summary The Concierge is an essential member of the Member Experience team, dedicated to ... includes weekends and/or holidays. * Additional hours are required to meet deadlines of the ...

Concierge

Atlanta, GA ยท On-site

$15 - $19.25/hr

The Concierge is the first point of contact for all visitors to the shelter, with key ... Must be able to work weekends, holidays, and varying shifts based on shelter needs. * Must have a ...

Concierge

Atlanta, GA ยท On-site

$15 - $19.25/hr

The Concierge is the first point of contact for all visitors to the shelter, with key ... Must be able to work weekends, holidays, and varying shifts based on shelter needs. * Must have a ...

Concierge

Atlanta, GA ยท On-site

$15.25 - $19.50/hr

Canterbury Court is seeking a Concierge to join our team. This Part-time position (Friday, Saturday & Sunday) is in the Resident Services division of our Life Plan Community (LPC). We invite you to ...

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Weekend Concierge information

See Decatur, GA salary details

$10

$17

$24

How much do weekend concierge jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for weekend concierge in Decatur, GA is $17.69, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $18.80 per hour, depending on experience, location, and employer.

What are some common challenges faced by Weekend Concierges and how can they be effectively managed?

Weekend Concierges often face the challenge of handling a high volume of guest requests and unexpected situations with limited on-site support, as management and other departments may have reduced weekend staffing. Success in this role requires strong problem-solving skills, adaptability, and the ability to remain calm under pressure. Proactively building good relationships with guests and maintaining clear communication with other on-call staff members can help resolve issues efficiently. Additionally, being well-versed in local amenities and services is essential to provide timely assistance and recommendations.

What does a Weekend Concierge do?

A Weekend Concierge is responsible for providing exceptional customer service and support to residents, guests, or clients during weekends. Their duties often include greeting visitors, handling inquiries, managing reservations or deliveries, and ensuring the overall comfort and security of the premises. Weekend Concierges may also coordinate with maintenance or housekeeping staff and assist with special requests. Strong communication and organizational skills are essential for this role. The position is typically found in hotels, residential buildings, or luxury apartments.

What are the key skills and qualifications needed to thrive as a Weekend Concierge, and why are they important?

To thrive as a Weekend Concierge, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation systems, visitor management software, and basic office equipment is often required. Exceptional interpersonal skills, problem-solving abilities, and professionalism help set top concierges apart. These competencies ensure guests receive excellent service, fostering satisfaction and smooth operations during weekend shifts.

What is the difference between Weekend Concierge vs Front Desk Agent?

AspectWeekend ConciergeFront Desk Agent
CredentialsCustomer service experience, possibly hospitality certificationsCustomer service skills, hospitality or administrative experience
Work EnvironmentLuxury hotels, resorts, private clubsHotels, motels, office buildings
Employer & IndustryHospitality industry, luxury service providersHospitality and service industries
Common Search/ComparisonWeekend Concierge vs Front Desk Agent

The Weekend Concierge and Front Desk Agent roles both serve in customer-facing positions within the hospitality industry. While they share similar skills and work environments, the Weekend Concierge often focuses on personalized guest services during weekends, especially in luxury settings. The Front Desk Agent typically handles check-ins, reservations, and general guest inquiries daily. Understanding these differences helps job seekers find the right role based on their experience and career goals.

What are the most commonly searched types of Concierge jobs in Decatur, GA? The most popular types of Concierge jobs in Decatur, GA are:
What are popular job titles related to Weekend Concierge jobs in Decatur, GA? For Weekend Concierge jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Weekend Concierge jobs in Decatur, GA look for? The top searched job categories for Weekend Concierge jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Weekend Concierge jobs? Cities near Decatur, GA with the most Weekend Concierge job openings:
Infographic showing various Weekend Concierge job openings in Decatur, GA as of May 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 70% Full Time, 26% Part Time, 1% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $36,797 per year, or $17.7 per hour.

Concierge Account Manager

Hawque Protection Group

Atlanta, GA โ€ข On-site

$47K - $52K/yr

Full-time

Posted 29 days ago


Job description

Security Concierge Account Manager

Department

Operations

Reports To

COO

Work Location

Field based (multi site portfolio)

FLSA Status

To be determined (Exempt recommended for multi site leadership role)

Direct Reports

Onsite Security Concierge Leads (by site);

Position Summary

The Security Concierge Account Manager is a field-based operations leader responsible for supervising and scaling concierge style security operations across multiple client sites. This role owns service quality, post order compliance, staffing stability, training consistency, and client satisfaction for the concierge portfolio.

The Account Manager is the primary manager for onsite concierge leads and ensures every site runs to standard through coaching, audits, performance management, and strong relationships with property management teams. This resource will work at different locations 1-2 days a week to help with this new division/pilot and process mapping as well as training of concierge staff. After scale and consistency has been proven in the Atlanta market, this position will then only supervisor the concierge staff and concierge clients, similar to field ops account managers.

Core ResponsibilitiesConcierge leadership across multiple sites
  • Own day to day execution and performance of the concierge security portfolio.
  • Set operational standards for appearance, customer service, access control, reporting, and professionalism.
  • Ensure each site has clear coverage plans, escalation paths, and consistent shift leadership.
Lead and manage onsite concierge leads
  • Manage onsite concierge leads as direct reports and hold them accountable to performance expectations.
  • Provide coaching, corrective action, and recognition based on measurable performance.
  • Run recurring check ins with each lead and maintain clear action items and follow up.
  • Ensure leads are training their teams correctly and sustaining standards beyond site visits.
Quality assurance and compliance
  • Conduct routine site audits, both scheduled and surprise, to verify post order compliance.
  • Review required site documentation including daily activity reports, incident reports, and operational logs.
  • Identify recurring issues and implement corrective plans with timelines and ownership.
  • Ensure licensing and compliance requirements are met for all assigned sites.
Client relationship management
  • Serve as the primary operational point of contact for property management and building stakeholders.
  • Attend client meetings, handle service concerns, and deliver solutions quickly.
  • Proactively communicate risks, incidents, staffing updates, and improvement plans.
  • Maintain a service culture aligned with luxury hospitality expectations.
Staffing and coverage ownership
  • Partner with scheduling and recruiting to ensure sites are staffed correctly and consistently.
  • Build and maintain a bench plan for call outs, high risk shifts, and peak demand periods.
  • Approve and coordinate emergency coverage and escalations when needed.
  • Reduce turnover through strong leadership, training, and performance expectations.
Training and onboarding systems
  • Own onboarding for new concierge leads and ensure they can run their site independently.
  • Standardize training for front desk etiquette, access control procedures, de-escalation, and reporting.
  • Ensure refresher training occurs on a set cadence and is documented.
  • Implement coaching tools such as scripts, checklists, and shift brief templates.
Reporting and performance management
  • Track site performance metrics and report trends to leadership.
  • Maintain documentation for coaching, policy violations, and corrective plans.
  • Provide weekly and monthly performance summaries across the portfolio.
  • Support incident investigations and after-action reviews when needed.
Required Qualifications
  • 5 plus years in security operations, concierge security, hospitality leadership, or related operations roles.
  • 2 plus years managing supervisors or onsite leads across multiple posts or locations.
  • Strong client facing communication and ability to manage escalations professionally.
  • Proven ability to train, coach, and improve team performance.
  • Strong reporting and documentation skills.
  • Comfort using workforce tools such as scheduling software, mobile reporting apps, and Microsoft or Google tools.
  • Reliable transportation and ability to travel between sites as needed.
  • Ability to work outside standard hours when incidents or staffing issues require it.
Preferred Qualifications
  • Experience managing luxury residential, high rise, corporate lobby, or mixed use concierge environments.
  • CPR and First Aid certification.
  • Experience with access control systems and camera monitoring workflows.
  • Experience building SOPs, training programs, and audit programs.
Work Environment and Schedule

Field based role with frequent site visits across the assigned market. Nights and weekends may be required based on coverage needs, audits, client meetings, or incident escalations.

Key Performance Metrics
  • Client satisfaction and retention within the assigned portfolio.
  • Post order compliance scores and audit results.
  • Staffing stability, attendance, and reduction in call outs.
  • Quality and timeliness of incident reporting and daily reporting.
  • Reduction of repeated issues through corrective action plans.
  • Lead effectiveness measured by team performance and site consistency.
First 60 Day Success Targets
  • Build strong relationships with each property management team and each onsite concierge lead.
  • Implement clear standards across sites and improve audit performance.
  • Stabilize coverage and reduce recurring staffing gaps.
  • Improve reporting quality and ensure timely escalation with solutions.
  • Confirm onsite leads are operating independently with consistent service delivery.