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Weekend Chat Support Jobs in Virginia (NOW HIRING)

Guidehouse

Customer Support Specialist

Arlington, VA

$20.75 - $28/hr

Provide first-line support across phone, email, chat, and other communication channels during weekend operations * Acknowledge, triage, and prioritize customer requests in alignment with established ...

New

TEEMA

Help Desk Specialist I - Tier 1 Support

Ashburn, VA · On-site

$48K - $50K/yr

You will manage inbound support requests through phone, chat, email, and ticketing systems ... Ability to work rotating shifts, including nights, weekends, and holidays * U.S. Citizenship and ...

Foundever

$19/hr

Technical Customer Support Representative Join our dynamic team at Foundever, where every ... Drive customer satisfaction through voice, chat and email communication * Navigate multiple systems ...

Guidehouse

Customer Support Specialist

Arlington, VA

$20.75 - $28/hr

Provide first-line support across phone, email, chat, and other communication channels for 24/7 operation center * Acknowledge, triage, and prioritize customer requests in alignment with established ...

New

RavenTek

Helpdesk Support Specialist II

Norfolk, VA · On-site

... weekends included) Hours: Full Time 30+ per week (varies per week) FLSA Status: Hourly, Nonexempt ... Respond to end-user phone, email, or chat requests for technical support in a timely manner while ...

Maggie s Management Group LLC

support

Virginia Beach, VA · On-site

$12/hr

We would love to have you! Part-time Weekend and Sunday Availability Required We Offer Competitive Benefits and Perks!!! We are actively seeking motivated individuals on a full-time and part-time ...

Maggie s Management Group LLC

support

Springfield, VA · On-site

$12/hr

We would love to have you! Part-time Weekend and Sunday Availability Required We Offer Competitive Benefits and Perks!!! We are actively seeking motivated individuals on a full-time and part-time ...

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Weekend Chat Support information

See Virginia salary details

$14

$25

$44

How much do weekend chat support jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for weekend chat support in Virginia is $25.82, according to ZipRecruiter salary data. Most workers in this role earn between $19.09 and $28.12 per hour, depending on experience, location, and employer.

What is a Weekend Chat Support job?

A Weekend Chat Support job involves assisting customers via live chat during weekends. Responsibilities typically include answering questions, resolving issues, and providing product or service support. This role requires strong communication skills, multitasking abilities, and a customer-focused mindset. It is often remote or part-time, making it ideal for those looking for flexible work hours.

What are typical daily responsibilities for a Weekend Chat Support agent?

As a Weekend Chat Support agent, your main tasks include responding to customer inquiries via live chat, resolving technical or account issues, and escalating more complex concerns to the appropriate teams. You may also be responsible for documenting interactions, following established workflows, and providing feedback on common customer issues to help improve processes. Since your work will primarily take place during weekends, you can expect to operate independently but with ongoing remote support from supervisors. The role offers valuable experience in remote communication and customer service, often providing a pathway to advanced support or leadership opportunities in customer care departments.

What are the key skills and qualifications needed to thrive in the Weekend Chat Support position, and why are they important?

To thrive as a Weekend Chat Support agent, you need strong written communication skills, fast typing abilities, and prior customer service experience or training. Familiarity with live chat platforms, ticketing systems, and knowledge bases is often required, while additional certifications in customer support tools can be helpful. Problem-solving, patience, and the ability to multitask effectively are standout soft skills in this position. These skills and qualities are important because they ensure timely, accurate support for customers during weekends, maintaining high service standards and customer satisfaction.

What are the most commonly searched types of Chat Support jobs in Virginia? The most popular types of Chat Support jobs in Virginia are:
What are popular job titles related to Weekend Chat Support jobs in Virginia? For Weekend Chat Support jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Weekend Chat Support jobs in Virginia look for? The top searched job categories for Weekend Chat Support jobs in Virginia are:
What cities in Virginia are hiring for Weekend Chat Support jobs? Cities in Virginia with the most Weekend Chat Support job openings:
Weekend Chat Support jobs near you
Infographic showing various Weekend Chat Support job openings in Virginia as of July 2026, with employment types broken down into 60% Full Time, 20% Part Time, 10% Temporary, and 10% Contract. Highlights an 80% In-person, 10% Hybrid, and 10% Remote job distribution, with an average salary of $53,714 per year, or $25.8 per hour.
Order Support Specialist

Order Support Specialist

Crutchfield

Charlottesville, VA • On-site

$17.20/hr

Other

Medical, Dental, Vision, Retirement

This job post has expired today. Applications are no longer accepted.

Crutchfield rating

8.6

Company rating: 8.6 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

Job description

We are now offering a $500 Hiring Bonus!

At Crutchfield, our innovative company culture is centered around helping our employees succeed while delivering best-in-class service to our customers. We're looking for exceptional Order Support Specialists to join our growing team. If you haven't heard of us, we're a unique blend of things: an acclaimed, national online retailer, a family-owned business that's Virginia-based, and a community-oriented group of consumer electronics enthusiasts. In short, we sell fun stuff and love doing it. For the 4th year in a row, we've been recently named as one of the Best Places to Work by Virginia Business Magazine and Best Companies Group.

Read on if you're a natural at helping people and value a healthy, supportive work environment...

As a Crutchfield Order Support Specialist, you will:

  • Review online customer orders to ensure all required information is complete and determine the appropriate next step for processing, shipment, or further review.
  • Contact customers by phone to verify order details, resolve discrepancies, and provide order-related support.
  • Validate billing information and product compatibility to ensure accurate order fulfillment.
  • Document order reviews, customer interactions, and actions taken in company systems.
  • Follow established procedures while exercising independent judgment and coordinating with internal departments to resolve order issues.

Qualifications:

  • Passion for helping people, problem solving and exceptional interpersonal skills.
  • A background in customer service (and other related fields) is recommended but not required.
  • Strong communication, problem-solving skills and basic math skills.
  • Ability and willingness to learn through on-the-job training.
  • Proficient computer skills.
  • Highly self-motivated.
  • Ability to communicate clearly and effectively through phone, email, and chat.
  • Ability to maintain a consistent work schedule, including some evenings until 8pm and at least one weekend shift (Saturday or Sunday)

Training:

We provide all the training needed for the job,no worries. Order Support Specialist training includes about 4 - 5 weeks of onsite classroom training where you'll learn the ins and outs of our applications, policies, procedures, and overall philosophy of helping our customers. Our next training class is scheduled to begin on August 17th, 2026.

Salary and Benefits:

Pay starts at $17.20/hour with potential for a bonus based on performance of up to $300 every 3 months. This full-time position comes with a comprehensive benefit package including two health insurance plans to choose from along with dental and vision insurance plan options. We also offer a competitive wellness program, tuition reimbursement, 401K retirement plan, relaxed dress code, and discounts on the fun stuff we sell. You're even allowed to bring your dog to work! Want pet insurance for your pup? We offer that as an option.

All full-time employees are also offered: short-term disability insurance and long-term disability insurance options, employer-paid life insurance, and voluntary life insurance options, including those for spouse and children. FSA and HSA options are also available. Ask us about these benefits in your interview - we're glad to provide details!

Onsite and Remote Work

Our new Order Support Specialists will be trained onsite at our contact center in Charlottesville, but after training you will have the opportunity to work a hybrid schedule which allows 2 days working remotely within the Commonwealth of Virginia and 3 days working onsite per week.

For any questions or inquiries about this position, please contact our recruiting team at (434) 218-6046.

Crutchfield is an equal opportunity employer, and we welcome applications from all suitably qualified persons regardless of their race, color, sex, sexual orientation, gender identity, national origin, ethnic origin, religion/belief, disability, veteran status or age.

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