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Part Time Chat Support Jobs in Virginia (NOW HIRING)

Home Care Evolution

$14.25 - $18/hr

Personal Care & Dignity - Support bathing, dressing, grooming, and safe mobility. * Healthy Meals ... Active Companionship - Chat, play games, take walks, and accompany clients on errands or ...

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All JobsChat Support JobsPart Time Chat Support JobsPart Time Chat Support Jobs in Virginia

Part Time Chat Support information

See Virginia salary details

$10

$19

$28

How much do part time chat support jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for part time chat support in Virginia is $19.40, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $20.96 per hour, depending on experience, location, and employer.

What are some common challenges faced by part-time chat support agents, and how can they be managed?

Part-time chat support agents often face challenges like managing multiple conversations simultaneously and adapting to varying customer inquiries. Time management and multitasking skills are essential, as agents may need to resolve issues quickly while maintaining quality service. Regular training and clear communication with supervisors can help address knowledge gaps, and most teams provide detailed resources and escalation paths for complex queries. Collaboration with full-time colleagues and team leads is also encouraged to ensure a seamless customer experience.

What are the key skills and qualifications needed to thrive as a Part Time Chat Support representative, and why are they important?

To thrive as a Part Time Chat Support representative, you need strong written communication skills, basic computer literacy, and a high school diploma or equivalent. Familiarity with live chat platforms, ticketing systems, and CRM software is often required. Patience, problem-solving abilities, and a customer-focused attitude help you excel in addressing customer concerns efficiently. These skills ensure accurate, timely, and positive interactions that are essential for maintaining customer satisfaction and loyalty.

What is the difference between Part Time Chat Support vs Part Time Customer Service Representative?

AspectPart Time Chat SupportPart Time Customer Service Representative
CredentialsBasic communication skills, sometimes technical knowledgeBasic communication skills, sometimes technical knowledge
Work EnvironmentOnline, remote chat platformsOnline or in-office, phone and email support
Industry UsageCustomer support, tech companies, e-commerceRetail, telecom, banking, and various service sectors
Search & Comparison IntentFocus on online chat roles, flexible hoursBroader customer service roles, multi-channel support

Part Time Chat Support and Part Time Customer Service Representative roles share similar skills and work environments but differ mainly in communication channels. Chat support is primarily online via live chat, while customer service reps may handle calls and emails. Both roles are common in customer-focused industries, with chat support often appealing for its flexibility and remote nature.

What are part time chat support jobs?

Part time chat support jobs involve assisting customers via online chat platforms, typically for businesses that provide products or services. Employees handle customer inquiries, resolve issues, and provide information, all through text-based conversations. These roles are often remote or office-based and usually require good communication skills, basic computer literacy, and the ability to multitask. Part time positions offer flexible hours, making them suitable for students, parents, or those seeking supplemental income.
What are the most commonly searched types of Chat Support jobs in Virginia? The most popular types of Chat Support jobs in Virginia are:
What are popular job titles related to Part Time Chat Support jobs in Virginia? For Part Time Chat Support jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Part Time Chat Support jobs in Virginia look for? The top searched job categories for Part Time Chat Support jobs in Virginia are:
What cities in Virginia are hiring for Part Time Chat Support jobs? Cities in Virginia with the most Part Time Chat Support job openings:
Part Time Chat Support jobs near you
Part-time HUBZone Smart Hands Technician (On-Site Lab Support)

Part-time HUBZone Smart Hands Technician (On-Site Lab Support)

Clearfocus Technologies LLC

Leesburg, VA • On-site

$21.50 - $29.50/hr

Part-time

Posted 12 days ago

Job description

Description:

We are seeking a Part-time HUBZone Employee for a Smart Hands Technician/Data Center Support opportunity. All applicants must reside within a HUBZone area and able to come into the Leesburg, VA office occasionally.


Job Summary


The Smart Hands Technician provides critical on-site physical and technical support for data center infrastructure. Acting as the "eyes and ears" for remote engineering teams, this role is responsible for the physical installation, troubleshooting, and maintenance of network, server, and storage hardware, as well as managing physical layer connectivity.


Key Responsibilities

  • Hardware Deployment & Maintenance:
    • Rack, stack, and secure servers, network switches, routers, firewalls, and storage arrays.
    • Perform component-level replacements (hot-swappable and cold-swappable drives, RAM, power supplies, fans, and NICs).
    • Handle physical decommissioning and secure disposal preparation of legacy hardware.
  • Layer 1 Structured Cabling:
    • Install, route, dress, and label Fiber (Single-mode/Multi-mode) and Copper (Cat5e/Cat6/Cat6A) cabling according to industry standards.
    • Perform cable testing (using Fluke or similar testers), scoping, and cleaning of fiber optic connectors.
    • Troubleshoot physical connectivity issues (e.g., bad patch cables, dirty fiber ports, incorrect port patching).
  • Remote Hands Collaboration:
    • Act as the proxy for remote Network and System Engineers via phone, chat, or ticketing systems to execute precise CLI commands or verify physical status indicators.
    • Establish local console sessions (KVM, serial/reverser-SSH connections) to allow remote access to unconfigured or unresponsive devices.
  • Infrastructure & Power Management:
    • Deploy and configure basic settings for Intelligent Power Distribution Units (iPDUs) and environmental sensors.
    • Monitor and verify power loads, circuit allocations, and cable management arm clearances to ensure optimal airflow and redundancy.
  • Inventory & Site Operations:
    • Maintain meticulous inventory logs of data center assets, spare parts, and consumables.
    • Conduct physical audits of racks, assets, and serial numbers to ensure DCIM (Data Center Infrastructure Management) software accuracy.
    • Escort and supervise external vendors, utility providers, or third-party engineers within the facility.

Technical Qualifications & Experience

  • Experience: 1–3 years of hands-on experience working inside a data center, colocation facility, or enterprise network closet environment.
  • Certifications (Preferred but not required):
    • CompTIA A+, Network+, or Security+
    • BICSI Installer (Copper/Fiber)
    • Cisco Certified Support Technician (CCST) or CCNA (a plus)
  • Hardware Familiarity: Direct experience handling enterprise hardware platforms (e.g., Dell PowerEdge, HPE ProLiant, Cisco Catalyst/Nexus, Juniper, NetApp).
  • Tools: Proficiency using basic hand tools, cable testers, label makers, and optical power meters.

Physical Requirements

  • Ability to lift and move heavy equipment (up to 50 lbs unassisted) upon request.
  • Comfort working at heights (on ladders) or in tight spaces behind server racks.
  • Ability to stand, walk, bend, and kneel for extended periods in a loud, climate-controlled data center environment.

Soft Skills & Professional Attributes

  • Exceptional Communication: Clear verbal and written skills are non-negotiable, as you will be the eyes and ears for engineers who cannot see the hardware.
  • Methodical Documentation: Strict adherence to ticketing workflows (Jira, ServiceNow, Remedy) and change management procedures.
  • High Attention to Detail: Precision in cable routing, labeling convention adherence, and verifying serial numbers.
Requirements:

Must reside within a HUBZone area. Preferably within commute of Leesburg, VA to provide onsite support.

This position is part-time, on-site.