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Evening Chat Support Jobs in Virginia (NOW HIRING)

Guidehouse

Service Desk Front Line Support Agent

Arlington, VA · On-site

$19.50 - $25/hr

... chat, email, and through our ServiceDesk portal. Resolving these issues will require researching ... Provide evening and weekend support (off-hours support), as assigned, on a rotating basis What You ...

Guidehouse

Service Desk Front Line Support Agent

Mclean, VA · On-site

$17.25 - $22/hr

... chat, email, and through our ServiceDesk portal. Resolving these issues will require researching ... Provide evening and weekend support (off-hours support), as assigned, on a rotating basis What You ...

Home Care Evolution

$14.25 - $18/hr

Day, evening, overnight, and weekend options-pick the hours that work for you. * Ongoing Growth ... Personal Care & Dignity - Support bathing, dressing, grooming, and safe mobility. * Healthy Meals ...

Home Care Evolution

Full Time Caregiver

Assawoman, VA · On-site

$15 - $17/hr

Day, evening, overnight, and weekend options-pick the hours that work for you. * Ongoing Growth ... Personal Care & Dignity - Support bathing, dressing, grooming, and safe mobility. * Healthy Meals ...

GRTC

Customer Service Rep II

Richmond, VA · On-site

$15.75 - $21.50/hr

Provide schedule, route, fare and other general information to phone-in and chat/email customers ... This position supports a 24/7 operation and may require occasional evening, early morning, weekend ...

GRTC Transit System

Customer Service Rep II

Richmond, VA · On-site

$15.75 - $21.50/hr

Provide schedule, route, fare and other general information to phone-in and chat/email customers ... This position supports a 24/7 operation and may require occasional evening, early morning, weekend ...

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All JobsEvening Chat Support JobsEvening Chat Support Jobs in Virginia

Evening Chat Support information

See Virginia salary details

$14

$25

$44

How much do evening chat support jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for evening chat support in Virginia is $25.82, according to ZipRecruiter salary data. Most workers in this role earn between $19.09 and $28.12 per hour, depending on experience, location, and employer.

What is an evening chat support?

An evening chat support job involves assisting customers through online chat during evening hours, typically after standard business times. Employees in this role respond to customer inquiries, resolve issues, and provide product or service information via live chat on websites or apps. This role requires strong communication skills, patience, and the ability to multitask in a fast-paced environment. Evening chat support is often remote and may include working weekends or holidays depending on the employer's needs.

What are the key skills and qualifications needed to thrive as an evening chat support?

To thrive as an Evening Chat Support representative, you need excellent written communication skills, strong problem-solving abilities, and a basic understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, customer relationship management (CRM) systems, and ticketing software is typically required. Patience, active listening, and the ability to manage stress during high-volume periods are essential soft skills in this role. These competencies ensure prompt, effective, and empathetic service, leading to high customer satisfaction during after-hours support.

What are some common challenges faced by evening chat support and how can they be managed?

Evening Chat Support agents often encounter challenges such as handling high volumes of inquiries during peak hours and addressing issues that may require escalation when other departments are offline. To manage these situations, it's important to develop strong multitasking skills, maintain clear and professional communication, and be familiar with internal resources or escalation protocols. Proactively setting expectations with customers regarding follow-up times and collaborating closely with teammates during shift handovers can also help ensure a smooth support experience.

What is the difference between Evening Chat Support vs Customer Service Representative?

AspectEvening Chat SupportCustomer Service Representative
Work HoursPrimarily evening shifts, often part-time or flexibleVaried shifts, including day, evening, and weekend hours
Work EnvironmentOnline chat platforms, remote or call center settingsIn-person, call centers, or remote customer service
Required SkillsExcellent written communication, problem-solving, patienceVerbal communication, problem-solving, customer interaction skills
CertificationsNone typically required, but customer service training helpfulCustomer service or communication certifications optional

While both roles involve assisting customers, Evening Chat Support focuses on online chat interactions during evening hours, emphasizing written communication. Customer Service Representatives may work across multiple channels, including phone and in-person, with varied schedules. The roles share skills like problem-solving and customer interaction but differ mainly in communication medium and work hours.

What are the most commonly searched types of Chat Support jobs in Virginia?

The most popular types of Chat Support jobs in Virginia are:

What cities in Virginia are hiring for Evening Chat Support jobs?

Cities in Virginia with the most Evening Chat Support job openings:

Evening Chat Support jobs near you
Infographic showing various Evening Chat Support job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 28% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $53,714 per year, or $25.8 per hour.

AidQuest (Chat) Caregiver Leads (corp paid)

Senior Helpers

Culpeper, VA • On-site

$16 - $18/hr

Other

Re-posted 4 days ago

Job description

Caregiver (CNA, PCA, HHA)
Senior Helpers of Warrenton is urgently hiring Caregivers, CNAs, PCAs, and HHA in Culpeper, VA, and other surrounding cities. If you're looking for a home with a company where you can put your skills and experience to work and make a difference every day. Come and join our fast-growing team!
If you are a Caregiver, CNA, PCA, or HHA, apply now!
Pay rate: $16 - $18 - based on experience
Position: Part-time and Full-time
Shift: Morning, Evening, Overnight and Weekends
We also have openings in Warrenton, Madison, and Jeffersonton, Virginia.
Caregiver Benefit:
  • Flexible Schedule
  • Competitive Wages
  • Paid Training and Development
  • Growth Opportunities and Work/Life Balance
  • Team Support
  • Great Place to Work® Certified
Perks and Supplemental Pay:
  • Gift card reward program
  • Cash reward program
  • Holiday pay - (only if you work on a holiday)
  • Overtime pay
  • Additional weekend pay - (only if you work on a weekend)
  • Orientation and training pay
  • ZayZoon partnership - Earned Wage Access (EWA)
Job Duties:
  • Assist with all Activities of Daily Living (ADLs) as assigned
  • Provide companionship and emotional support by engaging in conversation and recreational activities
  • Perform household tasks such as meal preparation and tidying up
Qualifications:
  • Caring and Compassionate-you enjoy helping others
  • Willingness to learn new skills to assist clients best
  • Experience in healthcare, home care, assisted living, independent living, home health, medical assistance, or nursing assistance is a plus!

Our Company Culture
We are an independently owned and operated franchisee of SH Franchising, LLC dba Senior Helpers®. Senior Helpers® has been the nation's premier franchisor of in-home senior care franchisees since 2005, with locations across the country. Our services range from specialized care for those with chronic diseases to companion services for seniors looking for assistance with daily activities. Our mission is to provide compassionate care and improve the quality of life for our clients, their families, and our employees.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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