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Weekend Call Center Jobs in High Point, NC (NOW HIRING)

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Weekend Call Center information

See High Point, NC salary details

$9

$15

$22

How much do weekend call center jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for weekend call center in High Point, NC is $15.98, according to ZipRecruiter salary data. Most workers in this role earn between $13.75 and $17.16 per hour, depending on experience, location, and employer.

What is a weekend call center representative?

Weekend Call Center jobs involve handling customer service, sales, or technical support calls during weekends. Employees in these roles may answer inquiries, resolve issues, process orders, or provide information to customers over the phone. These positions are ideal for those seeking part-time work, flexible hours, or supplementary income, and may be found in various industries such as retail, healthcare, and telecommunications. Weekend shifts often require strong communication skills, problem-solving abilities, and the capacity to work independently or as part of a team.

What challenges do weekend call center representatives face, and how can they manage them?

Weekend Call Center representatives often handle higher call volumes and more urgent customer inquiries, as many businesses operate with reduced staffing during weekends. This can result in fast-paced shifts and increased pressure to resolve issues efficiently. To manage these challenges, representatives benefit from strong time management skills, thorough knowledge of company procedures, and effective communication with both customers and team members. Additionally, staying proactive in seeking support from supervisors and using available resources can help maintain high-quality service even during busy periods.

What skills and qualifications are needed to thrive as a weekend call center representative?

To thrive as a Weekend Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic computer applications is often required. Outstanding active listening, patience, and stress management set top performers apart in this role. These skills enable representatives to efficiently resolve customer issues and maintain high satisfaction, especially during high-volume weekend shifts.

What is the difference between Weekend Call Center vs Customer Service Representative?

AspectWeekend Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, often in shifts including weekendsOffice or remote, handling customer inquiries
Industry UsageCommon in telecommunications, retail, and techUsed across various industries like retail, finance, healthcare
Search & Comparison IntentFocus on weekend availability and call center rolesBroader customer service roles, not limited to weekends

The Weekend Call Center role specifically involves working in call centers during weekends, often requiring shift work and customer interaction. Customer Service Representatives may work weekdays or weekends and handle a wider range of customer support tasks. Both roles require similar credentials and are common in many industries, but the key difference lies in the work schedule and environment.

What are the most commonly searched types of Call Center jobs in High Point, NC?

The most popular types of Call Center jobs in High Point, NC are:

What are popular job titles related to Weekend Call Center jobs in High Point, NC?

For Weekend Call Center jobs in High Point, NC, the most frequently searched job titles are:

What job categories do people searching Weekend Call Center jobs in High Point, NC look for?

The top searched job categories for Weekend Call Center jobs in High Point, NC are:

What cities near High Point, NC are hiring for Weekend Call Center jobs?

Cities near High Point, NC with the most Weekend Call Center job openings:

Weekend Call Center jobs near you
Infographic showing various Weekend Call Center job openings in High Point, NC as of August 2026, with employment types broken down into 2% As Needed, 80% Full Time, 16% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $33,240 per year, or $16 per hour.

26-00029L-Inbound Facilities Call Center Representative

MBAcsi

Greensboro, NC • On-site

$15 - $19.50/hr

Full-time

Re-posted 13 days ago

Job description

MBA Consulting Services, Inc. (MBA CSi) is seeking a customer-focused Inbound Call Center Representative to support facility maintenance operations for the United States Postal Service (USPS) in Greensboro, NC. In this role, you will serve as the first point of contact for USPS Facilities teams across the country, helping to ensure building maintenance and repair issues are addressed quickly and efficiently.
This is an excellent opportunity for someone who enjoys solving problems, working in a fast-paced environment, and making a direct impact on national operations. You will work closely with internal USPS teams nationwide, managing service requests, troubleshooting issues, and delivering a high level of customer service that helps keep critical USPS facilities running smoothly.
Shift-6:50am-3:50pm Monday-Friday
Responsibilities
  • Serve as the primary point of contact for USPS Facilities teams nationwide regarding building maintenance and repair issues. (HVAC, Roofing, Building Repairs, etc.)
  • Answer and manage between 25-60 incoming calls in a fast-paced call center environment.
  • Log, track, and manage service requests using web-based systems, including Genesys IWS.
  • Research issues, troubleshoot problems, and coordinate timely resolution.
  • Provide exceptional customer service and communicate effectively with internal stakeholders across multiple locations.
  • Escalate issues as needed and follow through to ensure concerns are resolved.
  • Manage multiple priorities and adapt quickly to changing schedules and operational needs.
  • Use Microsoft Office tools, particularly Excel, to support tracking and reporting activities.
  • Support customer retention by resolving concerns quickly, professionally, and accurately.

Basic Qualifications
  • High school diploma or equivalent
  • 1-3 years of experience in call center operations, customer support, help desk support, or facilities-related support.
  • Strong verbal and written communication skills with the ability to interact professionally with teams across the country.
  • Demonstrated ability to multitask, prioritize, and solve problems in a high-volume environment.
  • Experience using Microsoft Office, including Excel, and web-based systems.
  • Self-starter with strong judgment, initiative, and attention to detail.
  • Ability to work effectively in a fast-paced, constantly changing environment.
  • Flexibility to adapt to changing priorities and schedules.
  • Ability to pass a pre-employment background check and drug screening.
  • Must be eligible to obtain and maintain a Public Trust clearance.

Preferred Qualifications
  • Associates Degree
  • Prior experience supporting facilities, maintenance, or service operations.
  • Experience using Genesys IWS or other call center/service request management systems.
  • Previous experience supporting a federal agency or government contractor environment.
  • Proven ability to build positive relationships and provide high-quality customer service in a high-volume support setting.

MBA CSi is an Equal Opportunity Employer.
Women, minorities, veterans, and individuals with disabilities are encouraged to apply.

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