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Weekend Call Center Jobs in Bothell, WA (NOW HIRING)

Kinwell

Healthcare Call Center Representative

Seattle, WA · On-site

$18.25 - $22.75/hr

The Healthcare Call Center Representative is a key point of contact for Kinwell's new and existing patients. This role provides exceptional customer service by answering calls, scheduling ...

Kinwell

Healthcare Call Center Representative

Seattle, WA

$18.25 - $22.75/hr

The Healthcare Call Center Representative is a key point of contact forKinwell'snew and existing patients.This role provides exceptional customer service by answering calls, scheduling appointments ...

SOS International LLC

Call Agent

Seattle, WA · On-site

$17 - $22.50/hr

Call Agents perform the call center supported registration process, provide applicable referrals ... This will be shift work up to 0100 in the morning and include weekends and holidays. ESSENTIAL JOB ...

Aspen Dental

Bilingual Scheduling Center Agent

WA

$17/hr

Additional duties as assigned by the Call Center Leadership team Job Requirements: * High School ... Some evening and weekend scheduling availability required Compensation and Benefits: * Pay rate ...

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All JobsWeekend Call Center JobsWeekend Call Center Jobs in Bothell, WA

Weekend Call Center information

See Bothell, WA salary details

$12

$20

$27

How much do weekend call center jobs pay per hour?

As of Jun 27, 2026, the average hourly pay for weekend call center in Bothell, WA is $20.02, according to ZipRecruiter salary data. Most workers in this role earn between $17.21 and $21.49 per hour, depending on experience, location, and employer.

What are Weekend Call Center jobs?

Weekend Call Center jobs involve handling customer service, sales, or technical support calls during weekends. Employees in these roles may answer inquiries, resolve issues, process orders, or provide information to customers over the phone. These positions are ideal for those seeking part-time work, flexible hours, or supplementary income, and may be found in various industries such as retail, healthcare, and telecommunications. Weekend shifts often require strong communication skills, problem-solving abilities, and the capacity to work independently or as part of a team.

What are the typical challenges faced by Weekend Call Center representatives, and how can they effectively manage them?

Weekend Call Center representatives often handle higher call volumes and more urgent customer inquiries, as many businesses operate with reduced staffing during weekends. This can result in fast-paced shifts and increased pressure to resolve issues efficiently. To manage these challenges, representatives benefit from strong time management skills, thorough knowledge of company procedures, and effective communication with both customers and team members. Additionally, staying proactive in seeking support from supervisors and using available resources can help maintain high-quality service even during busy periods.

What are the key skills and qualifications needed to thrive as a Weekend Call Center Representative, and why are they important?

To thrive as a Weekend Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic computer applications is often required. Outstanding active listening, patience, and stress management set top performers apart in this role. These skills enable representatives to efficiently resolve customer issues and maintain high satisfaction, especially during high-volume weekend shifts.

What is the difference between Weekend Call Center vs Customer Service Representative?

AspectWeekend Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, often in shifts including weekendsOffice or remote, handling customer inquiries
Industry UsageCommon in telecommunications, retail, and techUsed across various industries like retail, finance, healthcare
Search & Comparison IntentFocus on weekend availability and call center rolesBroader customer service roles, not limited to weekends

The Weekend Call Center role specifically involves working in call centers during weekends, often requiring shift work and customer interaction. Customer Service Representatives may work weekdays or weekends and handle a wider range of customer support tasks. Both roles require similar credentials and are common in many industries, but the key difference lies in the work schedule and environment.

What are the most commonly searched types of Call Center jobs in Bothell, WA? The most popular types of Call Center jobs in Bothell, WA are:
What job categories do people searching Weekend Call Center jobs in Bothell, WA look for? The top searched job categories for Weekend Call Center jobs in Bothell, WA are:
What cities near Bothell, WA are hiring for Weekend Call Center jobs? Cities near Bothell, WA with the most Weekend Call Center job openings:
Weekend Call Center jobs near you
Infographic showing various Weekend Call Center job openings in Bothell, WA as of June 2026, with employment types broken down into 79% Full Time, 19% Part Time, and 2% Contract. Highlights an 93% Physical, 5% Hybrid, and 2% Remote job distribution, with an average salary of $41,649 per year, or $20 per hour.

Healthcare Call Center Representative

Kinwell

Seattle, WA • On-site

$18.25 - $22.75/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Job description

Workforce Classification:
On-site
Kinwell was founded on the principle of personalized, whole-hearted care for every patient. We believe the best healthcare is a conversation, and one that includes nutrition, fitness, sleep, and behavioral health. Our Clinicians and Clinic Support staff drive real change in their patient's well-being. Along the way, we are setting a new standard for primary care, making it more accessible, impactful, and holistic.
We are dedicated to building great places to work. We value all teammates and respect a diversity of thought, ideas, and cultures-all focused on the common goal of nurturing the health of those we serve.
Kinwell fosters a culture that promotes employee growth, collaborative innovation, and inspired leadership. We bring agility to work every day and thrive on the opportunity to create something refreshing and new. This is where you come in. If you are looking for a new primary care opportunity, one based on the quality of care, not the quantity of patients, please consider our available positions.
The Healthcare Call Center Representative is a key point of contact for Kinwell's new and existing patients. This role provides exceptional customer service by answering calls, scheduling appointments, managing inquiries, and supporting patients' access to healthcare services. The Call Center Representative builds positive relationships with patients, delivering a seamless, compassionate experience that enhances clinic operations. They will also provide support when needed to manage patient check-in and check-out, scan medical records, and collect co-pays. This role will work on-site at one of our following clinics: Ballard (Seattle), Redmond, Wenatchee, North Country Homes (Spokane), or Spokane Valley.
What you'll do:
  • Respond to incoming calls and messages from patients, answering questions related to appointments, services, billing, and general inquiries.
  • Provide clear, compassionate, and respectful communication with each patient to ensure a positive experience.
  • Achieve daily inbound call goals aligned with call volume demands.
  • Schedule, reschedule, and confirm patient appointments efficiently, ensuring alignment with clinic availability and patient preferences.
  • Coordinate with clinic staff to ensure timely patient inquiry follow-up and updating patients promptly if changes are required.
  • Verify insurance information and patient records for accuracy, notifying patients of necessary pre-visit requirements.
  • Enter patient information accurately into electronic medical records (EMR) systems, maintaining confidentiality and adhering to HIPAA regulations.
  • Manage patient files, notes, and communication logs to support seamless care coordination.
  • Update records as needed and ensure all patient interactions are documented for future reference.
  • Provide general administrative support to the clinic, assisting with patient referrals, follow-up calls, co-pay collection and other tasks as needed.
  • As needed, manage patient check-in and check-out and scan medical records.
  • Communicate regularly with clinic staff to maintain up-to-date information on clinic operations, resources, and policies.
  • Assist in developing improved communication processes to streamline patient services.
What you'll bring:
  • High school diploma or equivalent.
  • One year of customer service experience in a call center, medical office setting, or equivalent experience.
  • Proficiency in Microsoft Office Suite.
  • Understanding of healthcare customer service best practices, HIPAA regulations, and medical terminology.
  • Strong verbal and written communication skills, active listening, problem-solving abilities, and proficiency in using healthcare-related software.
  • Ability to manage high volumes of calls efficiently, maintain a calm and empathetic demeanor, work independently, and adapt to a fast-paced environment.
  • Associate's degree in healthcare administration, customer service, or a related field. (Preferred)
  • Two years of experience in a medical call center or similar environment. (Preferred)
  • Knowledge of medical terminology and healthcare insurance processes. (Preferred)
  • Experience using EPIC. (Preferred)

Working Environment
  • Work is primarily performed in an office setting within a healthcare organization, which may include proximity to patient care areas.
  • The work environment is generally quiet, but may involve some interruptions, high-paced demands and interactions with various departments.
  • This role requires the ability to navigate within clinical or administrative areas of a healthcare organization.
Physical Requirements
The following have been identified as essential physical requirements of this job and must be performed with or without an accommodation:
  • This is primarily a sedentary role with prolonged periods of sitting at a desk and working on a computer.
  • Ability to lift or carry items weighing up to 25 pounds; occasionally may need to bend, stoop, or reach to retrieve items.
  • This role requires the ability to use a keyboard and computer for extended periods of time and to communicate clearly and understandably in person and over the telephone.
  • Manual dexterity for data entry and use of office equipment.

Vaccine Requirement:
Kinwell Health currently requires all teammates to provide proof of or complete a written attestation of a religious or medical exemption for influenza and Hepatitis B vaccines. Healthcare providers may also be subject to CDC recommended vaccines.
Kinwell provides equal employment opportunities to all without regard to race, color, religion, sex (including sexual orientation or gender identity), national origin, age, disability, genetic information or other protected status. Applicants with disabilities may be entitled to reasonable accommodations under the terms of the American with Disabilities Act and certain state or local laws. A reasonable accommodation is an adjustment to our standard application and/or interview process which will ensure an equal employment opportunity without imposing undue hardship on Kinwell. Please inform our Talent Acquisition team (recruiting@kinwellhealth.com) if you are requesting an accommodation to participate in the application process.
What we offer:
  • Paid Time Off & Paid Holidays
  • Medical/Vision/Dental Insurance
  • Personal Funding Accounts (HSA, FSA, DCA)
  • 401K
  • Basic Life Insurance
  • Disability-Short Term and Long-Term
  • Supplemental Life and ADD&D
  • Tuition Reimbursement for qualifying programs
  • Employee Assistance

The pay for this role will vary based on a range of factors including, but not limited to, a candidate's geographic location, market conditions, and specific skills and experience.
National Plus Salary Range:
$47,400.00 - $71,100.00
*National Plus salary range is used in higher cost of labor markets including Western Washington and Alaska.

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