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Weekend Call Center Jobs in Boston, MA (NOW HIRING)

Soni Resources

Call Center Representative

Stoughton, MA · On-site

$22.50/hr

We are seeking a professional and customer-focused Call Center Representative to join our team. The ... Flexible to work shifts, weekends, or holidays if required. Skills: * Customer service orientation

Soni Resources

Call Center Representative

Stoughton, MA · On-site

$22.50/hr

We are seeking a professional and customer-focused Call Center Representative to join our team. The ... Flexible to work shifts, weekends, or holidays if required. Skills: * Customer service orientation

Nexxaworks

Call Center Representative

Boston, MA · On-site

$17.50 - $21.75/hr

We are seeking a friendly, dependable, and detail-oriented Call Center Representative to join our team in Cincinnati, OH, USA . This entry-level position is ideal for individuals looking to build a ...

Limitless East Marketing

Call Center Agent

Boston, MA · On-site

$16.25 - $21.50/hr

Call Center Agent At Limitless East Marketing, we redefine possibilities through innovative, data-driven strategies that inspire and connect, ensuring measurable results for your brand. We are ...

vTech Solution

Call Center Executives

Canton, MA · On-site

$17 - $21.25/hr

Call Center Executives vTech can help you avoid the daunting task of writing and posting job offers, shifting through resumes and laboring through the lengthy interview process. Our Staffing ...

Limitless East Marketing

Call Center Agent

Boston, MA · On-site

$16.25 - $21.50/hr

We are seeking a highly motivated and customer-focused Call Center Agent to join our dynamic team. This role is essential in providing exceptional service and support to our valued customers by ...

Alphabe Insight Inc

Call Center Agent

Boston, MA · On-site

$16.25 - $21.50/hr

We are seeking a highly motivated and customer-focused Call Center Agent to join our dynamic team. This role is essential in providing exceptional service and support to our valued customers by ...

Limitless East Marketing

Call Center Agent

Boston, MA · On-site

$16.25 - $21.50/hr

We are seeking a highly motivated and customer-focused Call Center Agent to join our dynamic team. This role is essential in providing exceptional service and support to our valued customers by ...

Alphabe Insight Inc

Call Center Agent

Boston, MA · On-site

$16.25 - $21.50/hr

We are seeking a highly motivated and customer-focused Call Center Agent to join our dynamic team. This role is essential in providing exceptional service and support to our valued customers by ...

Tufts Medical Center

Call Center Rep

Boston, MA · On-site

$16.75 - $21.75/hr

Preferred Qualifications: 1. Associates degree. 2. Three (3) years of customer service or call center experience working in billing, collections, or insurance. 3. Bilingual Duties and ...

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All JobsCall Center JobsWeekend Call Center JobsWeekend Call Center Jobs in Boston, MA

Weekend Call Center information

See Boston, MA salary details

$11

$19

$27

How much do weekend call center jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for weekend call center in Boston, MA is $19.46, according to ZipRecruiter salary data. Most workers in this role earn between $16.73 and $20.91 per hour, depending on experience, location, and employer.

What is a weekend call center representative?

Weekend Call Center jobs involve handling customer service, sales, or technical support calls during weekends. Employees in these roles may answer inquiries, resolve issues, process orders, or provide information to customers over the phone. These positions are ideal for those seeking part-time work, flexible hours, or supplementary income, and may be found in various industries such as retail, healthcare, and telecommunications. Weekend shifts often require strong communication skills, problem-solving abilities, and the capacity to work independently or as part of a team.

What skills and qualifications are needed to thrive as a weekend call center representative?

To thrive as a Weekend Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic computer applications is often required. Outstanding active listening, patience, and stress management set top performers apart in this role. These skills enable representatives to efficiently resolve customer issues and maintain high satisfaction, especially during high-volume weekend shifts.

What challenges do weekend call center representatives face, and how can they manage them?

Weekend Call Center representatives often handle higher call volumes and more urgent customer inquiries, as many businesses operate with reduced staffing during weekends. This can result in fast-paced shifts and increased pressure to resolve issues efficiently. To manage these challenges, representatives benefit from strong time management skills, thorough knowledge of company procedures, and effective communication with both customers and team members. Additionally, staying proactive in seeking support from supervisors and using available resources can help maintain high-quality service even during busy periods.

What is the difference between Weekend Call Center vs Customer Service Representative?

AspectWeekend Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, often in shifts including weekendsOffice or remote, handling customer inquiries
Industry UsageCommon in telecommunications, retail, and techUsed across various industries like retail, finance, healthcare
Search & Comparison IntentFocus on weekend availability and call center rolesBroader customer service roles, not limited to weekends

The Weekend Call Center role specifically involves working in call centers during weekends, often requiring shift work and customer interaction. Customer Service Representatives may work weekdays or weekends and handle a wider range of customer support tasks. Both roles require similar credentials and are common in many industries, but the key difference lies in the work schedule and environment.

What are the most commonly searched types of Call Center jobs in Boston, MA?

The most popular types of Call Center jobs in Boston, MA are:

What are popular job titles related to Weekend Call Center jobs in Boston, MA?

For Weekend Call Center jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Weekend Call Center jobs in Boston, MA look for?

The top searched job categories for Weekend Call Center jobs in Boston, MA are:

What cities near Boston, MA are hiring for Weekend Call Center jobs?

Cities near Boston, MA with the most Weekend Call Center job openings:

Weekend Call Center jobs near you
Infographic showing various Weekend Call Center job openings in Boston, MA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 50% In-person, and 50% Remote job distribution, with an average salary of $40,476 per year, or $19.5 per hour.

Call Center Representative

Brockton, MA • On-site

Bay Shore Staffing
11 - 50 employees
Learn more about Bay Shore Staffingexternal

$22 - $24/hr

Other

Posted 4 days ago

Job description

Call Center Representative – Temporary-to-Permanent Opportunity

Locations: Brockton, Franklin, Lowell & Plymouth, MA

Work Arrangement: 100% In-Office

Pay: $22.00–$24.00 per hour

Employment Type: Temporary with Potential to Convert to Permanent

Schedule: Full-Time | Flexible Hours Available


Position Overview

We are partnering with a well-established financial institution seeking friendly, professional, and customer-focused Call Center Representatives to join its growing customer service team.

This is a temporary position with the potential to convert to permanent employment based on performance and business needs. Candidates may work from one of several Massachusetts locations, including Brockton, Franklin, Lowell, or Plymouth.

This is an excellent opportunity for someone with strong customer service skills who enjoys helping people, solving problems, and working in a fast-paced team environment. Previous banking experience is helpful but not required for candidates with strong customer service and communication skills.


Comprehensive training is provided.

Schedule & Flexibility

  • Full-time schedule with flexible hours available
  • This is an in-office position
  • Candidates can work from Brockton, Franklin, Lowell, or Plymouth
  • Approximately one weekend rotation per month, which will include a Sunday
  • Weekend hours are paid at time-and-a-half
  • Candidates should have flexibility to accommodate the monthly weekend rotation


Responsibilities

  • Handle a high volume of inbound and outbound customer calls in a professional and courteous manner.
  • Assist customers with questions regarding accounts, online banking, loans, transactions, and other financial services.
  • Listen carefully to customer needs and provide clear, accurate information and solutions.
  • Process transactions accurately and confirm information with customers.
  • Resolve routine customer issues during the initial call whenever possible and appropriately escalate more complex situations.
  • Document customer interactions accurately and thoroughly.
  • Follow established call procedures, quality standards, security requirements, and company policies.
  • Use available resources and strong communication skills to resolve concerns and prevent unnecessary escalations.
  • Identify opportunities to assist customers with additional products or services and make appropriate referrals.
  • Maintain established performance standards related to customer service, call quality, productivity, and attendance.
  • Complete required training and ongoing development programs.
  • Maintain a positive, patient, and professional approach when assisting customers.
  • Provide additional customer service and administrative support as needed.


Qualifications

  • High school diploma or equivalent required.
  • Previous customer service experience strongly preferred.
  • Call center, banking, financial services, retail, hospitality, insurance, or other high-volume customer-facing experience is a plus.
  • Basic understanding of banking or financial services preferred but not required.
  • Previous sales or referral experience is a plus.
  • Excellent verbal communication and listening skills.
  • Strong problem-solving abilities.
  • Patient and professional when dealing with challenging customer situations.
  • Strong organizational and time-management skills.
  • Comfortable working in a fast-paced, high-volume call environment.
  • Proficient computer skills, including Microsoft Office.
  • Ability to learn and navigate multiple computer systems simultaneously.
  • Reliable attendance and the ability to successfully complete the required training program.


Why Consider This Opportunity?

  • $22.00–$24.00 per hour, depending on experience.
  • Temporary opportunity with the potential to convert to permanent employment.
  • Multiple convenient Massachusetts locations: Brockton, Franklin, Lowell, and Plymouth.
  • Flexible scheduling options.
  • Weekend rotation approximately once per month with time-and-a-half pay, including Sunday coverage.
  • Comprehensive training and ongoing development.
  • Opportunity to gain valuable experience within the banking and financial services industry.
  • Professional, team-oriented work environment.


If you have strong customer service skills and are interested in building your experience within the financial services industry, we would love to hear from you!


Apply