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Weekend Call Center Jobs in Malden, MA (NOW HIRING)

Limitless East Marketing

Call Center Agent

Boston, MA · On-site

$16.25 - $21.50/hr

We are seeking a highly motivated and customer-focused Call Center Agent to join our dynamic team. This role is essential in providing exceptional service and support to our valued customers by ...

Adecco

Call Center Representatives

Boston, MA · On-site

$23 - $25/hr

Adecco Staffing is currently hiring experienced Call Center Representatives for a temp-to-hire opportunity in Boston, MA. Pay Rate: $23.00-$25.00/hour | Weekly Pay Location: Boston, MA Available ...

Adecco

Call Center Representatives

Boston, MA · On-site

$23 - $25/hr

Adecco Staffing is currently hiring experienced Call Center Representatives for a temp-to-hire opportunity in Boston, MA. Pay Rate: $23.00-$25.00/hour | Weekly Pay Location: Boston, MA Available ...

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All JobsCall Center JobsWeekend Call Center JobsWeekend Call Center Jobs in Malden, MA

Weekend Call Center information

See Malden, MA salary details

$11

$18

$26

How much do weekend call center jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for weekend call center in Malden, MA is $18.68, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $20.05 per hour, depending on experience, location, and employer.

What is a weekend call center representative?

Weekend Call Center jobs involve handling customer service, sales, or technical support calls during weekends. Employees in these roles may answer inquiries, resolve issues, process orders, or provide information to customers over the phone. These positions are ideal for those seeking part-time work, flexible hours, or supplementary income, and may be found in various industries such as retail, healthcare, and telecommunications. Weekend shifts often require strong communication skills, problem-solving abilities, and the capacity to work independently or as part of a team.

What skills and qualifications are needed to thrive as a weekend call center representative?

To thrive as a Weekend Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic computer applications is often required. Outstanding active listening, patience, and stress management set top performers apart in this role. These skills enable representatives to efficiently resolve customer issues and maintain high satisfaction, especially during high-volume weekend shifts.

What challenges do weekend call center representatives face, and how can they manage them?

Weekend Call Center representatives often handle higher call volumes and more urgent customer inquiries, as many businesses operate with reduced staffing during weekends. This can result in fast-paced shifts and increased pressure to resolve issues efficiently. To manage these challenges, representatives benefit from strong time management skills, thorough knowledge of company procedures, and effective communication with both customers and team members. Additionally, staying proactive in seeking support from supervisors and using available resources can help maintain high-quality service even during busy periods.

What is the difference between Weekend Call Center vs Customer Service Representative?

AspectWeekend Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, often in shifts including weekendsOffice or remote, handling customer inquiries
Industry UsageCommon in telecommunications, retail, and techUsed across various industries like retail, finance, healthcare
Search & Comparison IntentFocus on weekend availability and call center rolesBroader customer service roles, not limited to weekends

The Weekend Call Center role specifically involves working in call centers during weekends, often requiring shift work and customer interaction. Customer Service Representatives may work weekdays or weekends and handle a wider range of customer support tasks. Both roles require similar credentials and are common in many industries, but the key difference lies in the work schedule and environment.

What are the most commonly searched types of Call Center jobs in Malden, MA?

The most popular types of Call Center jobs in Malden, MA are:

What job categories do people searching Weekend Call Center jobs in Malden, MA look for?

The top searched job categories for Weekend Call Center jobs in Malden, MA are:

What cities near Malden, MA are hiring for Weekend Call Center jobs?

Cities near Malden, MA with the most Weekend Call Center job openings:

Weekend Call Center jobs near you
Infographic showing various Weekend Call Center job openings in Malden, MA as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 17% Part Time, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $38,857 per year, or $18.7 per hour.

Call Center Supervisor

Harbor-Health-Services,-Inc.

Boston, MA • On-site

$56.89 - $85.38/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 2 days ago. Applications are no longer accepted.

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Call Center Supervisor

FT 40 HRS Geiger Gibson Community Health Center, Dorchester, MA, US

3 days ago Requisition ID: 2538

Salary Range: $56,888.00 To $85,383.00 Annually

Harbor Health Services is an innovative, growing, mission-based organization that lives, serves and collaborates with our community members to achieve our mission to help individuals reach their full potential through access to local, affordable services that promote health. Harbor provides medical, behavioral health, dental, and support services to more than 34,000 patients in Boston, the South Shore, and Cape Cod. Harbor Health also operates two Programs for All-Inclusive Care for the Elderly in Mattapan and Brockton and a Woman, Infants and Children (WIC) Nutrition Program. To help further the mission of Harbor, we are looking for an talented Call Center Supervisor to join our team!

Harbor Health offers an excellent, comprehensive benefits package including Health, Dental, Vision, Life, & Disability insurance, 403b Savings Plan, Generous Paid Time Off plus 11 additional Holidays and much more!

Role:

The Call Center Supervisor is responsible for supporting the operations of the Harbor Health consolidated Call Center. Hours will be on site at our health center located in Dorchester.

Responsibilities:
  • Ensures efficient and effective day to day operations of the Call Center.
  • Participates in the planning, coordinating and/or supervising of all Call Center functions.
  • Daily responsibility for the scheduling and realignment of staff to ensure effective coverage for call answering and appointment making functions.
  • Ensures all related processes are functioning properly including transferring calls; effectively solving problems and troubleshooting issues
  • Assists in the implementation and monitoring of the new initiatives.
  • Monitors daily call volumes, running daily and weekly performance reports.
  • Responsible for the hiring, direct supervision and management of Call Center staff.
  • Provides orientation and training and on-going education for all Call Center staff.
  • Provides coaching on quality control evaluations.
  • Trains and prepares Call Center Agents to respond to patient questions and complaints and troubleshoots problems with services offered as needed.
  • Ensures agents understand and comply with all call center objectives, performance standards, and policies.
  • Answers agent and other Harbor Health staff questions and inquiries regarding best practices, difficult calls or investigations.
  • Identifies operational issues and suggests possible improvements.
  • Monitors and evaluates agent performance, provides learning and/or coaching opportunities, and takes corrective action, if necessary.
  • Prepares reports and analyzes data to assist management as they determine call center goals.
  • Works with Director of Patient Access or designee to support call center operations and performance; conducts interviews and hires candidates.
  • Approves time cards for Call Center Agents each pay period in a timely manner.
Requirements:
  • High School Diploma/GED
  • 1 or more years of experience in the management of a Call Center
  • 1 year of experience directly supervising staff
  • Computer Literate with Intermediate skills in Excel, Word and Outlook and Teams, EPIC/OCHIN experience preferred
  • Excellent verbal and written communications skills and customer service skills

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

The salary range and/or hourly rate listed is a good faith determination of base compensation that may be offered to a successful applicant for this position at the time of this job advertisement.

When determining actual base salary and/or rate, several factors may be considered as applicable (e.g. location, years of relevant experience, education, training, and other factors as permissible by law). As such, most offers will not be at the top of the salary range.

Monday through Friday 8:30 AM - 5:00 PM.

Full Time 40 hours weekly

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