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Temporary Call Center Jobs in Boston, MA (NOW HIRING)

Adecco US, Inc.

Call Center Representatives

Boston, MA · On-site

$23 - $25/hr

Adecco Staffing is currently hiring experienced Call Center Representatives for a temp-to-hire opportunity in Boston, MA. Pay Rate: $23.00-$25.00/hour Location: Boston, MA Available Schedules 2nd ...

Synkriom

Be Seen First

Enrollment Contact Representative-with prior University exp

Dedham, MA · On-site

$18 - $22/hr

All temporary staff providing Services hereunder must meet the following criteria: o Excellent ... a Call Center or higher education and supporting adult learners is ideal. Company Description ...

New

ACL Digital

Enrollment Coordinator

Dedham, MA · On-site

$21.43/hr

... All temporary staff providing Services hereunder must meet the following criteria: o Excellent ... Call Center or higher education and supporting adult learners is ideal.

Rentokil

Operations Manager, US Pest

Hingham, MA · On-site

Fill in periodically on customer appointments to help close any temporary staffing gaps​ * Monitor branch scheduling and ensure customer appointments are completed efficiently and effectively​

Ricoh USA, Inc.

Document Services Specialist

Boston, MA · On-site

$21 - $24.79/hr

This position may also support reception functions on a temporary or occasional basis and assist with hospitality services, file services, call center activities, and light building support ...

Ricoh USA, Inc.

Document Services Specialist

Boston, MA · On-site

$21 - $24.79/hr

This position may also support reception functions on a temporary or occasional basis and assist with hospitality services, file services, call center activities, and light building support ...

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All JobsCall Center JobsTemporary Call Center JobsTemporary Call Center Jobs in Boston, MA

Temporary Call Center information

See Boston, MA salary details

$11

$19

$27

How much do temporary call center jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for temporary call center in Boston, MA is $19.46, according to ZipRecruiter salary data. Most workers in this role earn between $16.73 and $20.91 per hour, depending on experience, location, and employer.

What is a temporary call center?

Temporary call center jobs are short-term positions where employees handle customer service, sales, or support calls on behalf of a company. These roles are typically filled to manage high call volumes during peak seasons, special projects, or to cover staff absences. Temporary call center agents perform many of the same duties as permanent staff, such as answering customer inquiries, resolving issues, and updating account information. Contracts can last from a few weeks to several months, depending on the employer's needs.

What are the key skills and qualifications needed to thrive as a temporary call center representative?

To thrive as a Temporary Call Center Representative, you need strong verbal communication skills, basic computer literacy, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, multi-line phone systems, and data entry tools is commonly required. Outstanding soft skills include patience, active listening, and the ability to remain calm under pressure. These competencies are crucial for providing efficient, high-quality customer service and maintaining positive interactions in a fast-paced environment.

What are some common challenges faced by temporary call center agents, and how can they best prepare for them?

Temporary call center agents often face challenges such as quickly adapting to new scripts, systems, and company policies while handling high call volumes. Since training periods are usually brief, it's important to be proactive in asking questions and seeking clarification early on. Agents should also be prepared for varying shift schedules and the need to deliver excellent customer service under pressure. Building strong communication skills and staying organized can help make the transition smoother and improve performance during the assignment.

What is the difference between Temporary Call Center vs Customer Service Representative?

AspectTemporary Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training often provided
Work EnvironmentCall centers, often temporary or seasonalOffice or remote, ongoing role
Employer & IndustryCall centers, customer support companiesVarious industries including retail, telecom, finance
Search & Comparison IntentTemporary roles, short-term customer supportLong-term customer service careers

Temporary Call Center roles focus on short-term customer support in call center environments, often seasonal or project-based. Customer Service Representatives typically hold ongoing positions providing support across industries. While both roles require similar skills and training, Temporary Call Center jobs are usually temporary, whereas Customer Service Representatives often have permanent roles.

What are the most commonly searched types of Call Center jobs in Boston, MA?

The most popular types of Call Center jobs in Boston, MA are:

What are popular job titles related to Temporary Call Center jobs in Boston, MA?

For Temporary Call Center jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Temporary Call Center jobs in Boston, MA look for?

The top searched job categories for Temporary Call Center jobs in Boston, MA are:

What cities near Boston, MA are hiring for Temporary Call Center jobs?

Cities near Boston, MA with the most Temporary Call Center job openings:

Temporary Call Center jobs near you
Infographic showing various Temporary Call Center job openings in Boston, MA as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 17% Part Time, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $40,476 per year, or $19.5 per hour.

Call Center Representatives

Adecco US, Inc.

Boston, MA • On-site

$23 - $25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Job description

Adecco Staffing is currently hiring experienced Call Center Representatives for a temp-to-hire opportunity in Boston, MA.

Pay Rate: $23.00–$25.00/hour

Location: Boston, MA

Available Schedules

2nd Shift (Full-Time)

  • 2:00 PM – 11:00 PM

  • Includes every Saturday

  • One weekday and Sunday off

Responsibilities

  • Handle a high volume of inbound calls (200–300 calls per shift) from hospitals and private medical offices.

  • Follow structured call scripts while providing professional, empathetic customer service.

  • Triage incoming calls based on urgency, including emergency situations.

  • Page on-call medical staff for urgent or critical requests.

  • Support hospital teams with after-hours communication.

  • Maintain and update schedules, databases, and directories.

  • Accurately document all calls while working across multiple computer systems.

  • Handle confidential patient information in compliance with HIPAA and company policies.

Qualifications

  • Previous call center experience required.

  • Medical call center experience preferred.

  • Excellent communication and customer service skills.

  • Professional phone presence.

  • Ability to multitask and accurately document information while following established procedures.

  • Typing speed of 40+ WPM preferred.

  • High School Diploma or equivalent required.

Bonus

Associates who are converted to a temp-to-hire assignment during this hiring cycle and remain actively employed for six (6) months will be eligible to receive a $500 one-time retention incentive upon reaching their six-month anniversary.

If you're interested in joining a team that supports healthcare professionals and patients in a critical communication role, apply today with your resume.

Pay Details: $23.00 to $25.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

  • The California Fair Chance Act

  • Los Angeles City Fair Chance Ordinance

  • Los Angeles County Fair Chance Ordinance for Employers

  • San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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