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Website Support Specialist Jobs (NOW HIRING)

700 Credit

Customer Support Specialist

Southfield, MI · On-site

$16.50 - $22.50/hr

Description: CUSTOMER SUPPORT SPECIALIST About 700Credit 700Credit is the industry leader in ... website navigation challenges, and other user support needs. Your ability to communicate technical ...

Eisenhower Center

Care Support Specialist

Ann Arbor, MI

$18.40/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are growing and looking for Care Support Specialist's! * Do you have a caregiving background ... Eisenhower Center endeavors to make this website accessible to any and all users. If you would like ...

Montecito Bank & Trust

Operations Support Specialist

Goleta, CA · On-site

$55K - $74K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Operations Support Specialist Join Montecito Bank & Trust as an Operations Support Specialist! As ... Apply through Indeed or visit our website Montecito Bank Careers * Review the openings using the ...

Next Step Systems

IT Support Specialist

Chicago, IL · On-site

  • Medical

  • Retirement

  • PTO

IT Support Specialist, Chicago, IL The IT Support Specialist will serve as the in-house IT assistan ... entry; website design; basic coding/scripting). - Setup and prepare offices with IT equipment ...

Javitch Block LLC

Operations Support Specialist

Fairlawn, OH · On-site

$46K - $62K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Operations Support Specialist The Operations Support Specialist is a vital part of our team ... Access and update court websites to obtain status updates on pending cases. * E-file legal ...

Kiawah Partners

Sales Support Specialist

Arden, NC · On-site

$21.50 - $29/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Sales Support Specialist Asheville Region JOB SUMMARY: The Sales Support Specialist primary ... This includes but is not limited to website management and marketing of listings, MLS maintenance ...

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Website Support Specialist information

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How much do website support specialist jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for website support specialist in the United States is $24.71, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $28.37 per hour, depending on experience, location, and employer.

What are some common challenges faced by website support specialists, and how can they be addressed?

Website Support Specialists often encounter challenges such as troubleshooting diverse technical issues, managing multiple support requests simultaneously, and keeping up with rapidly changing web technologies. To address these, it’s important to have strong problem-solving skills, prioritize tasks effectively, and maintain clear communication with both clients and development teams. Continuous learning and staying updated on web platforms and tools can also help specialists provide more efficient and accurate support.

What is the difference between Website Support Specialist vs Web Developer?

AspectWebsite Support SpecialistWeb Developer
Primary RoleProvides technical support, troubleshooting, and maintenance for websitesDesigns, codes, and develops website features and functionalities
Skills & CertificationsBasic HTML/CSS, troubleshooting, customer serviceHTML, CSS, JavaScript, programming languages, development frameworks
Work EnvironmentSupport teams, IT departments, client sitesDevelopment teams, tech companies, agencies
Employer & Industry UsageCommon in tech support, IT services, digital agenciesCommon in software development, tech startups, agencies

The main difference is that Website Support Specialists focus on maintaining and troubleshooting existing websites, ensuring smooth operation, while Web Developers are responsible for creating and building new website features and functionalities. Both roles require technical skills, but their core responsibilities and work focus differ significantly.

What are the key skills and qualifications needed to thrive as a website support specialist?

To thrive as a Website Support Specialist, you need a solid understanding of website functionality, troubleshooting, and familiarity with web technologies such as HTML, CSS, and CMS platforms, often supported by relevant IT certifications or experience. Proficiency with ticketing systems, content management systems (like WordPress or Drupal), and basic knowledge of web hosting environments is typically required. Excellent problem-solving abilities, patience, and effective communication skills help you address user concerns and collaborate with technical teams. These skills are essential to ensure website reliability, user satisfaction, and efficient resolution of technical issues.

What does a website support specialist do?

A Website Support Specialist is responsible for maintaining and troubleshooting websites, ensuring they run smoothly and efficiently. This role typically involves addressing technical issues, assisting users with website navigation, updating content, and monitoring website performance. Specialists may also work closely with web developers to implement new features or resolve bugs, and they often provide guidance to clients or team members on website best practices. Their goal is to ensure a positive user experience and minimize downtime for the website.
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What job categories do people searching Website Support Specialist jobs look for?

The top searched job categories for Website Support Specialist jobs are:

Website Support Specialist jobs near you
Infographic showing various Website Support Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $51,399 per year, or $24.7 per hour.

Technical Support Specialist

State of Montana

Helena, MT • On-site

Full-time

Posted 16 days ago

State Of Montana rating

8.8

Company rating: 8.8 out of 10

Based on 51 frontline employees who took The Breakroom Quiz

1st of 50 rated states

Job description

Provide day-to-day operations support for the audio video (AV) operations of the Legislative Branch.  This includes customer service, room setup, video editing, equipment management and operations, coordination with support vendors, and resource planning. 

Knowledge, Skills, and Abilities

The Technical Support Specialist must possess:

         Substantial knowledge of use of AV technologies including those used for Internet delivery.

         Substantial knowledge of AV related software applications.

         General knowledge of audio and video production and editing techniques.

         General knowledge of AV equipment troubleshooting and configuration.

         General knowledge of digital audio and video archiving techniques and standards.

         General knowledge of standard office equipment.

         General knowledge of computer databases and asset management systems.

         General knowledge of proper grammar, spelling, punctuation and writing style.

         Basic knowledge of office filing procedures.

         Ability to use, and adapt to new features of, computers, software, and standard office equipment.

         Ability to take direction from supervisors.

         Ability to communicate ideas effectively.

         Ability to manage, plan, coordinate, and design communications.

         Ability to write and speak clearly, concisely, and in a well-organized manner.

         Ability to communicate and perform effectively and diplomatically.

         Ability to analyze information and make sound judgments.

         Ability to establish effective working relationships.

The Technical Support Specialist works in an ordinary office environment.  This position is expected to work comptime hours during the legislative session, and when support needs run outside normal business hours. The position involves physical demands associated with lifting and carrying items weighing up to 50 pounds.

Qualifications

An associate degree in a computer science or related field plus (3) years of relevant work experience

  OR

An equivalent amount of education and experience.

The Legislative Branch participates in E-Verify to confirm employment eligibility.  After accepting a job offer and completing Form I-9, your information will be submitted to the Department of Homeland Security and Social Security Administration for verification.   For more information about E-Verify, please visit the E-Verify website found here, Link to E-Verify Website [e-verify.gov].

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