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Web Support Specialist Jobs (NOW HIRING)

Fruition

Web Support Specialist

Denver, CO · On-site

$55K - $80K/yr

The Web Support Specialist is, at its core, a help desk role for web technologies. Our clients run live websites and applications, and things come up every day: a page needs a content update, a form ...

Uhlig LLC

Customer Support Specialist

Overland Park, KS · On-site

$17.75 - $24/hr

Our Customer Support Specialists maintain and expand relationships with clients across the country ... Acting as a liaison to facilitate communication between our clients and web-based users

TAD PGS, Inc.

Support Specialist

Tempe, AZ · On-site

As a Supports Specialist, you are the heart of Our Client's core service and essential to the ... Proficiency with various web browsers and applications, such as Zoom, Teams, Outlook Email, Word ...

Uhlig LLC

Customer Support Specialist

Overland Park, KS

$17.75 - $24/hr

Our Customer Support Specialists maintain and expand relationships with clients across the country, providing them with ongoing support for our web-based products. Customer Support Specialists ...

Strategy, LLC

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WEBSITE SUPPORT SPECIALIST

Olathe, KS · On-site

$20 - $25/hr

Overview As a part-time Web Support Specialist, you'll be the first point of contact for our clients when they need help with the websites we build, host, and maintain. During business hours, you'll ...

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Web Support Specialist information

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$37.5K

$95K

How much do web support specialist jobs pay per year?

As of Aug 4, 2026, the average yearly pay for web support specialist in the United States is $91,584.00, according to ZipRecruiter salary data. Most workers in this role earn between $94,000.00 and $94,500.00 per year, depending on experience, location, and employer.

What are some common challenges faced by web support specialists when assisting users, and how are these typically addressed?

Web Support Specialists often encounter challenges such as troubleshooting a wide range of technical issues, handling high volumes of support requests, and communicating complex solutions to users with varying levels of technical expertise. To address these, specialists rely on strong problem-solving skills, maintain up-to-date knowledge of web technologies, and utilize clear, empathetic communication. Many teams also use ticketing systems and knowledge bases to streamline responses and ensure consistent, accurate support.

What is the difference between Web Support Specialist vs Web Developer?

AspectWeb Support SpecialistWeb Developer
Primary RoleProvides technical support, troubleshooting, and maintenance for websitesDesigns, codes, and develops website features and applications
Skills & CertificationsBasic HTML, CSS, troubleshooting skills, customer serviceHTML, CSS, JavaScript, programming languages, development frameworks
Work EnvironmentSupport teams, IT departments, client-facing rolesDevelopment teams, tech companies, freelance projects
Common UsageSupporting existing websites, resolving issues, updatesBuilding new websites, adding features, coding

Web Support Specialists focus on maintaining and troubleshooting existing websites, often requiring customer service skills and basic coding knowledge. Web Developers, on the other hand, are responsible for creating and coding new website features and applications, typically needing advanced programming skills. Both roles are essential in the web industry but serve different functions within the website lifecycle.

What is a web support specialist?

Web Support Specialists are professionals responsible for assisting users and organizations with technical issues related to websites and web applications. They handle troubleshooting, resolve website errors, assist with user access problems, and may update or maintain site content. Their role often involves customer service, technical support, and collaboration with web developers to ensure the smooth operation of online services. Web Support Specialists are essential in keeping websites functional, secure, and user-friendly. They may work for companies, IT service providers, or as part of in-house support teams.

What are the key skills and qualifications needed to thrive as a web support specialist?

To thrive as a Web Support Specialist, you need a solid understanding of website management, troubleshooting, and basic coding skills, often supported by experience in IT or a related field. Familiarity with content management systems (CMS), help desk software, and common web technologies like HTML, CSS, and JavaScript is typically required. Excellent problem-solving abilities, patience, and strong communication skills set top performers apart in this role. These skills ensure efficient resolution of technical issues and high-quality support for users, which are crucial for maintaining smooth website operations and customer satisfaction.
More about Web Support Specialist jobs
What states have the most Web Support Specialist jobs? States with the most job openings for Web Support Specialist jobs include:
What job categories do people searching Web Support Specialist jobs look for? The top searched job categories for Web Support Specialist jobs are:
Web Support Specialist jobs near you
Infographic showing various Web Support Specialist job openings in the United States as of July 2026, with employment types broken down into 87% Full Time, 10% Part Time, 1% Temporary, and 2% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $91,584 per year, or $44 per hour.

Web Support Specialist

Fruition

Denver, CO • On-site

$55K - $80K/yr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

The Web Support Specialist is, at its core, a help desk role for web technologies. Our clients run live websites and applications, and things come up every day: a page needs a content update, a form breaks, a plugin needs updating, a deploy needs to go out, a client has a question that needs a fast, clear answer. You are the person who keeps all of that moving.