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Web Support Specialist Jobs (NOW HIRING)

Garmin

Product Support Specialist - Golf

Olathe, KS

Product Support Specialist - Golf We are seeking a full-time Product Support Specialist - Golf at ... and web posts in a timely manner while escalating issues for resolution, documentation, and ...

VisualVault

Level 1 Support Specialist

Tempe, AZ · Hybrid

Experience supporting a web-based SaaS platform is preferred. The ideal candidate must be able to ... The L1 Technical Support Specialist serves as Technical Product Support Specialist and is the first ...

Garmin

Product Support Specialist - Golf

Olathe, KS

Product Support Specialist - Golf We are seeking a full-time Product Support Specialist - Golf at ... and web posts in a timely manner while escalating issues for resolution, documentation, and ...

Brightli

Peer Support Specialist

Boonville, MO · On-site

$14.25 - $18.50/hr

Peer Support Specialist Location: Boonville, MO Department: Adult Community Services Schedule ... Telemedicine - 24/7 phone, web, or mobile app medical, behavioral health, & dermatology visits

Digital Remedy

Product Support Specialist

Seattle, WA

$30.28 - $37.50/hr

Sinclair Digital is hiring a Product Support Specialist! Join Sinclair Digital, the innovation ... Strong understanding of web technologies and content management systems. * Excellent problem ...

Mavis Tire

Operations Support Specialist

White Plains, NY · On-site

$53K - $71K/yr

Operations Support Specialist Mavis Tire is looking for a reliable, detail-oriented Store Support ... Comfortable using spreadsheets and web-based systems Preferred Experience: * Administrative ...

Montana

Program Support Specialist

Helena, MT · On-site

This Program Support Specialist performs high-level administrative services and program support by ... web site maintenance, providing data and records management. This position performs support ...

VisualVault

Level 1 Support Specialist

Tempe, AZ · On-site +1

Experience supporting a web-based SaaS platform is preferred. The ideal candidate must be able to ... The L1 Technical Support Specialist serves as Technical Product Support Specialist and is the first ...

Dawson

Client Support Specialist

Columbus, OH

$21 - $25/hr

Client Support Specialist Telecommunications / Wireless Technology Services $21.00-$25.00 per hour ... Receive, track, and submit new hire phone requests and device orders through web portals ...

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Web Support Specialist information

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$37.5K

$95K

How much do web support specialist jobs pay per year?

As of Aug 9, 2026, the average yearly pay for web support specialist in the United States is $91,584.00, according to ZipRecruiter salary data. Most workers in this role earn between $94,000.00 and $94,500.00 per year, depending on experience, location, and employer.

What are some common challenges faced by web support specialists when assisting users, and how are these typically addressed?

Web Support Specialists often encounter challenges such as troubleshooting a wide range of technical issues, handling high volumes of support requests, and communicating complex solutions to users with varying levels of technical expertise. To address these, specialists rely on strong problem-solving skills, maintain up-to-date knowledge of web technologies, and utilize clear, empathetic communication. Many teams also use ticketing systems and knowledge bases to streamline responses and ensure consistent, accurate support.

What is the difference between Web Support Specialist vs Web Developer?

AspectWeb Support SpecialistWeb Developer
Primary RoleProvides technical support, troubleshooting, and maintenance for websitesDesigns, codes, and develops website features and applications
Skills & CertificationsBasic HTML, CSS, troubleshooting skills, customer serviceHTML, CSS, JavaScript, programming languages, development frameworks
Work EnvironmentSupport teams, IT departments, client-facing rolesDevelopment teams, tech companies, freelance projects
Common UsageSupporting existing websites, resolving issues, updatesBuilding new websites, adding features, coding

Web Support Specialists focus on maintaining and troubleshooting existing websites, often requiring customer service skills and basic coding knowledge. Web Developers, on the other hand, are responsible for creating and coding new website features and applications, typically needing advanced programming skills. Both roles are essential in the web industry but serve different functions within the website lifecycle.

What is a web support specialist?

Web Support Specialists are professionals responsible for assisting users and organizations with technical issues related to websites and web applications. They handle troubleshooting, resolve website errors, assist with user access problems, and may update or maintain site content. Their role often involves customer service, technical support, and collaboration with web developers to ensure the smooth operation of online services. Web Support Specialists are essential in keeping websites functional, secure, and user-friendly. They may work for companies, IT service providers, or as part of in-house support teams.

What are the key skills and qualifications needed to thrive as a web support specialist?

To thrive as a Web Support Specialist, you need a solid understanding of website management, troubleshooting, and basic coding skills, often supported by experience in IT or a related field. Familiarity with content management systems (CMS), help desk software, and common web technologies like HTML, CSS, and JavaScript is typically required. Excellent problem-solving abilities, patience, and strong communication skills set top performers apart in this role. These skills ensure efficient resolution of technical issues and high-quality support for users, which are crucial for maintaining smooth website operations and customer satisfaction.
More about Web Support Specialist jobs
What states have the most Web Support Specialist jobs? States with the most job openings for Web Support Specialist jobs include:
What job categories do people searching Web Support Specialist jobs look for? The top searched job categories for Web Support Specialist jobs are:
Web Support Specialist jobs near you
Infographic showing various Web Support Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $91,584 per year, or $44 per hour.

Product Support Specialist - Golf

Garmin

Olathe, KS

Full-time

Posted 26 days ago

Garmin rating

8.8

Company rating: 8.8 out of 10

Based on 45 frontline employees who took The Breakroom Quiz

14th of 156 rated electronics manufacturers

Job description

Product Support Specialist - Golf We are seeking a full-time Product Support Specialist - Golf at Garmin's U.S. headquarters in the Greater Kansas City area. In this role, you will be responsible for getting people back to their passion by providing basic technical customer support for Garmin's consumer products, answering phone calls, emails, chat and web posts in a timely manner while escalating issues for resolution, documentation, and follow-up when necessary. Core business hours: Mon - Fri 8:00am - 5:00pm. Essential functions: Resolve basic customer concerns regarding Garmin products and services via phone calls, email inquiries, chats and social media/web formats. Display strong customer support skills and always maintain professional interactions with Garmin customers and co-workers. Become knowledgeable in the specifications, capabilities and operation of Garmin products. Remain current on changes in policies, procedures, and product offerings. Complete tasks and/or projects of basic complexity within defined process accurately and timely. Thoroughly document work in an organized and timely manner. Work a consistent and reliable schedule as identified by management. Basic qualifications: High school diploma or GED. Demonstrated interest for the product segment and interest in developing product knowledge. Demonstrated customer service expertise. Demonstrated strong and effective verbal, written, and interpersonal communication skills. Personal or professional demonstrated technical aptitude, problem solving and troubleshooting ability. Must exhibit professionalism, be team-oriented, possess a positive attitude, work well with others and have excellent time management and follow-up skills. Demonstrated reliable and predictable attendance. Demonstrated computer skills and ability to navigate multiple screens. Desired qualifications: Fluency in Spanish, Portuguese and/or French languages in addition to English. Garmin International is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, veteran's status, age or disability. This position is eligible for Garmin's benefit program. Details can be found here: Garmin Benefits.

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