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Website Operations Manager Jobs in New York (NOW HIRING)

Kaizen Labs

People Operations Manager

New York, NY · On-site

$150K - $180K/yr

... conditioned to expect websites from the 90s for essential public services. Kaizen exists to ... R Operations, or related program management roles * Experience at one or more scaling startups ...

Kaizen Labs

People Operations Manager

Manhattan, NY · On-site

$70 - $90/hr

... conditioned to expect websites from the 90s for essential public services. Kaizen exists to ... R Operations, or related program management roles * Experience at one or more scaling startups ...

UJUU

Operations Manager (Mango Maison)

New York, NY · On-site +1

Oversee day-to-day functionality and operations of the website, ensuring white-glove luxury shopping experience for every customer * Manage on-site merchandise and execute inventory management ...

Jobtailor

Operations Manager, Junior Agent

Manhattan, NY · On-site

$65 - $90/hr

* Lead and oversee sales operations and pipeline management * Maintain transaction records from ... Review marketing spend against the annual budget and oversee the team website * Project-manage ...

Posted today

UJUU

Operations Manager (Mango Maison)

New York, NY

Oversee day-to-day functionality and operations of the website, ensuring white-glove luxury shopping experience for every customer * Manage on-site merchandise and execute inventory management ...

UJUU

Operations Manager (Mango Maison)

New York, NY · On-site

Oversee day-to-day functionality and operations of the website, ensuring white-glove luxury shopping experience for every customer * Manage on-site merchandise and execute inventory management ...

Verve

Yield Operations Manager

New York, NY · On-site

$130K - $160K/yr

... 3M+ websites and LLMs. Our technology captures both what consumers do and why they do it ... We're hiring a Revenue / Yield Ops Manager to oversee the performance of Verve's digital ad ...

La Ligne

Retail Inventory Operations Manager

Manhattan, NY · On-site

$80 - $90/hr

Retail Inventory Operations Manager At La Ligne ( we believe in the universal appeal of the stripe ... website, retail stores, and wholesale partners. We're inspired by all kinds of self-expression. We ...

Verve

Business Operations Manager, Sales

New York, NY · On-site

$100K - $130K/yr

... 3M+ websites and LLMs. Our technology captures both what consumers do and why they do it ... We are seeking a Business Operations Manager to directly support sales leadership, running point on ...

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Website Operations Manager information

See New York salary details

$71.7K

$129.1K

How much do website operations manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for website operations manager in New York is $125,732.00, according to ZipRecruiter salary data. Most workers in this role earn between $127,500.00 and $127,500.00 per year, depending on experience, location, and employer.

What is a website operations manager?

Website Operations Managers are professionals responsible for overseeing the daily management, maintenance, and optimization of an organization's website. Their duties often include coordinating website updates, ensuring site performance and security, troubleshooting technical issues, and collaborating with development, design, and marketing teams to improve user experience. They play a key role in ensuring the website operates smoothly, meets business goals, and remains up-to-date with the latest technology and content standards.

What are the key skills and qualifications needed to thrive as a website operations manager?

To thrive as a Website Operations Manager, you need expertise in website management, digital marketing, analytics, and a solid understanding of web development concepts, often supported by a degree in computer science, marketing, or related fields. Familiarity with content management systems (CMS) like WordPress, website analytics tools (such as Google Analytics), and project management platforms are typically required. Strong problem-solving, communication, and organizational skills help ensure smooth website operations and effective cross-team collaboration. These capabilities are critical for delivering seamless user experiences, meeting business objectives, and maintaining site performance and security.

What are some common challenges faced by website operations managers, and how can they be addressed?

Website Operations Managers often encounter challenges such as ensuring site reliability during high-traffic periods, coordinating updates without disrupting user experience, and balancing security with accessibility. To address these, it's important to implement robust monitoring tools, maintain clear communication with development and content teams, and follow best practices in change management. Proactive planning and regular cross-functional meetings help anticipate issues and keep the site running smoothly.

What is the difference between Website Operations Manager vs Web Content Manager?

AspectWebsite Operations ManagerWeb Content Manager
Primary FocusOverseeing website performance, infrastructure, and technical operationsManaging website content creation, editing, and publishing
Required SkillsTechnical knowledge, project management, analyticsContent strategy, writing, editing, SEO
Work EnvironmentIT teams, technical departments, cross-functional teamsMarketing, content teams, editorial staff
Common UsageUsed in organizations emphasizing website functionality and performanceUsed in organizations focusing on content and user engagement

The Website Operations Manager primarily ensures the website runs smoothly, focusing on technical performance and infrastructure. In contrast, the Web Content Manager concentrates on creating and managing website content to engage users. Both roles are essential for a successful online presence but serve different functions within an organization.

What are popular job titles related to Website Operations Manager jobs in New York?

For Website Operations Manager jobs in New York, the most frequently searched job titles are:

What job categories do people searching Website Operations Manager jobs in New York look for?

The top searched job categories for Website Operations Manager jobs in New York are:

What cities in New York are hiring for Website Operations Manager jobs?

Cities in New York with the most Website Operations Manager job openings:

Website Operations Manager jobs near you
Infographic showing various Website Operations Manager job openings in New York as of August 2026, with employment types broken down into 87% Full Time, 10% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $125,732 per year, or $60.4 per hour.

People Operations Manager

Kaizen Labs

New York, NY • On-site

$150K - $180K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 27 days ago

Job description

Government technology has failed the public for decades, and Americans have been conditioned to expect websites from the 90s for essential public services.
Kaizen exists to strengthen trust in American public services by building technology that residents and public servants are proud to use. We partner with local, state, and federal agencies to replace legacy systems with modern, AI-native software that is worthy of the people they serve. We started in outdoor recreation, and now we're building toward something much larger - the software layer that powers how Americans access any government service.
Our platform reaches 55 million Americans across 50+ agencies. Our goal: build technology that touches the lives of 100 million residents by the end of the year.
Founded in 2022 and based in New York City, Kaizen has raised $35 million from NEA, a16z, Accel, 776, and Carpenter Capital. We're builders, designers, and operators who believe that beautifully designed software shouldn't be a luxury in government. It's how you earn trust back.
The Role
The Kaizen team is growing and the back-office and people infrastructure that got us here (onboarding, payroll, benefits, compliance, office ops) is ready to scale. This is the first dedicated People Operations hire at Kaizen. You'll take ownership of the function, build the processes that grow with the company, and be the person employees and managers turn to across every stage of the employee lifecycle.
What You'll Do
  • Own onboarding and offboarding end-to-end: offer letters, I-9 verification, background checks, tools provisioning, system access setup, HM coordination, 30/60/90 check-in process, and a clean, documented exit process every time
  • Run payroll operations - adding new employees, processing changes, troubleshooting issues, and ensuring every run is accurate and on time
  • Manage the benefits program day-to-day: open enrollment, carrier coordination, employee questions, a potential PEO migration, stipend maintenance, usage tracking, and feedback loops
  • Own people compliance across all active states: SOS registrations, unemployment insurance, quarterly and annual filings, employee records, handbook maintenance, and working fluency with tools like Mosey, Corpnet, and AbstractOps
  • Own employee engagement including pulse surveys, feedback initiatives, and sentiment tracking across a distributed team. Surface themes to leadership and turn feedback into actionable improvements
  • Support performance management cycles: mid-year and end-of-year reviews, manager check-ins, scorecard coordination, and keeping feedback loops tight without adding unnecessary process
  • Coordinate and manage office gatherings, employer branding events, and more intimate team outings
  • Spearhead future office relocation efforts including broker relationships, touring spaces, coordinating buildouts, and ensuring seamless move-in processes
  • Administer equity in Carta, partnering with the CoS and Finance on option grants, termination processing, and cap table hygiene
  • Partner with COO and Recruiting Lead on headcount planning, leveling, and compensation frameworks
  • Partner with Recruiting Lead on candidate experience and recruiting operations including interview coordination, offer letter workflows, ATS hygiene, and keeping the recruiting-to-people handoff clean
  • Use AI tools actively to automate repetitive workflows, draft communications, and build more scalable processes - this is an expectation, not a nice-to-have
What You'll Bring
  • 4+ years of experience in People Operations, HR Operations, or related program management roles
  • Experience at one or more scaling startups where you operated without a full HR team behind you
  • Hands-on fluency with the core People Ops toolset: Gusto or Rippling, Carta, PEOs such as Sequoia or equivalent, and compliance platforms like Vanta, Mosey, or AbstractOps
  • Ownership mentality: you've run a people ops or back-office function yourself, not just supported someone who did
  • Comfort operating across people, finance, and admin functions without needing clean lane boundaries - this role crosses all three
  • Clear, direct communicator who can navigate sensitive employee and manager conversations with judgment and empathy
  • Fluency with AI tools as a genuine part of your workflow. you use them to move faster, write better, and build processes that don't require headcount to scale
Strong Candidates May Also...
  • Have supported or led a PEO migration
  • Have familiarity with federal contracting compliance from a people/HR perspective
  • Have worked with SOC 2 or similar security frameworks in a people ops context
Don't Apply If...
  • You've only worked in large orgs with a full HR team.
  • You're a strategist who hands off execution. At Kaizen, you define the process and then you run it.
  • You can't get excited about the mission. The agencies on our platform serve tens of millions of people. The infrastructure you build here matters to them.
  • You need a detailed ticket to know what to work on next
  • You get overwhelmed when the path forward isn't clear
  • You think AI tools are a productivity gimmick rather than a core part of how modern operators work

What Kaizen Offers
Health & Insurance
  • 100% coverage across the board: medical through Oxford/United (Gold and Platinum PPO plans), dental through Guardian PPO, and vision through Beam - all fully covered for employees, with 100% coverage for dependents.
  • $100,000 in fully paid life insurance. FSA and Dependent Care FSA.
  • One Medical membership, on us - same-day primary care, 24/7 virtual visits, and offices all over the city.
  • Fertility and family-building support through Carrot.
  • 401(k) through Guideline, with a 2% company match.

Family & Time Off
  • 16 weeks of fully paid parental leave for birthing parents. 10 weeks fully paid for non-birthing parents.
  • Unlimited PTO, with a two-week minimum (we mean it when we say take time off!)
  • Closed for all federal holidays.
  • Company-wide winter break the week of Christmas.
  • Company offsites throughout the year.

Office & Remote Setup
  • Up to $750 one-time home office or desk setup stipend for NYC-based employees. $500 for remote employees.
  • $50/month commuter benefit (company contribution).
  • Expensed lunch while in the office.
  • Company-provided laptop of your choice.

Wellness
  • Fully covered gym membership at Grindhouse - right across the street from our office at 47 W 17th St (and in Williamsburg). A $225/month value, on us. For remote employees, $100/month dedicated to gym or physical fitness reimbursement.

Stipends
  • $100/month utility stipend.
  • $500/year professional development.
  • $250/year recreation.
  • $300/quarter pet care stipend.

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