**Please strictly adhere to the following resume naming convention:
ALL CAPS, NO SPACES BETWEEN UNDERSCORES
PTN_US_GBAMSREQID_CandidateBeelineID
Example: PTN_US_9999999_SKIPJOHNSON0413
Bill Rate: market rate - market rate
MSP Owner: Michelle Lee
Location: Hartford, CT/Hybrid
Duration: 6 months
GBaMS ReqID: 10634140
Key Responsibilities:
• Develop, execute, and analyze automated test scripts for web applications and services.
• Perform API testing and validation for integrations and data workflows.
• Design and execute test automation frameworks using Selenium and modern programming languages.
• Validate AI-driven systems, including testing for non-deterministic behavior, topic accuracy, and action accuracy.
• Create and refine test data to represent realistic user interactions and scenarios.
• Generate prompts and leverage test platforms/tools to execute and validate AI-based responses.
• Identify defects, track issues, and collaborate with development teams to ensure timely resolution.
• Participate in Agile/SAFe ceremonies and contribute to continuous testing and delivery processes.
• Collaborate with onshore and offshore teams to support testing activities and ensure alignment.
• Utilize test management tools to document, track, and report testing progress and results.
Required Skills and Qualifications
• Minimum of 3 years of experience in test automation and software testing.
• Hands-on experience with Selenium, Java, and JavaScript.
• Experience in API testing and data integration validation.
• Strong understanding of software testing methodologies and best practices.
• Familiarity with AI concepts and testing approaches for non-deterministic systems.
• Experience working in Agile environments, preferably SAFe Agile.
• Experience collaborating within onshore/offshore delivery models.
• Hands-on experience with test management tools, such as Rational Tool Suite and JIRA.
• Strong analytical, problem-solving, and communication skills.
Preferred Qualifications
• Experience testing customer support or contact center systems.
• Experience in the healthcare domain.
Key Skills
• Selenium
• Java / JavaScript
• API Testing
• Test Automation
• AI Testing
• Agile / SAFe
• JIRA
• Test Management Tools
Essential Skills: Agent QA | Automation -Selenium Salesforce | Agentforce
Desirable Skills:
Skills: Digital : Salesforce Sales Cloud
Experience Required: 8-10