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Web Chat Agent Jobs in Georgia (NOW HIRING)

RemX

Customer Experience Agent

Atlanta, GA · On-site

$18/hr

Support customers via phone, email, chat, SMS, and social media. * Assist with product inquiries, online orders, returns, warranties, and general support questions. * Resolve customer concerns with ...

Alphabe Insight

Customer Service Agent

Atlanta, GA · On-site

$15 - $20/hr

Customer Service Agent At Beloform Craft, we believe that strong brands are built through meaningful connections and memorable experiences. We specialize in crafting distinctive brand identities and ...

Alphabe Insight

Customer Service Agent

Atlanta, GA · On-site

$15 - $20/hr

Customer Service Agent At Beloform Craft, we believe that strong brands are built through meaningful connections and memorable experiences. We specialize in crafting distinctive brand identities and ...

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Showing results 41-60

All JobsWeb Chat Agent JobsWeb Chat Agent Jobs in Georgia

Web Chat Agent information

See Georgia salary details

$40.1K

$74.8K

$96.7K

How much do web chat agent jobs pay per year?

As of Aug 10, 2026, the average yearly pay for web chat agent in Georgia is $74,800.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,200.00 and $83,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a web chat agent, and why are they important?

To thrive as a Web Chat Agent, you need excellent written communication skills, fast and accurate typing, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and basic troubleshooting tools is typically required. Strong problem-solving abilities, patience, and a customer-focused attitude make someone stand out in this position. These skills ensure efficient and positive customer interactions, leading to higher satisfaction and effective issue resolution.

What is a web chat agent?

Web Chat Agents are customer service professionals who assist clients or website visitors through live chat platforms. They answer questions, resolve issues, and provide information in real time, ensuring a positive customer experience. Their role often involves multitasking, handling multiple chat conversations at once, and maintaining a friendly, professional tone. Web Chat Agents are commonly employed in industries such as retail, technology, and financial services to provide immediate online support.

How does a web chat agent typically collaborate with other departments to resolve customer inquiries?

Web Chat Agents frequently work closely with teams such as technical support, billing, and sales to address customer questions efficiently. When an inquiry requires expertise outside their scope, agents escalate the issue or coordinate with subject matter experts to ensure accurate and timely resolutions. Effective communication and documentation are key, as agents often need to relay customer information and track the status of open cases. This collaborative environment helps Web Chat Agents provide seamless support and enhances the overall customer experience.

What is the difference between Web Chat Agent vs Customer Service Representative?

AspectWeb Chat AgentCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may prefer customer service certificationsHigh school diploma or equivalent; often similar certifications
Work EnvironmentOnline, remote or in-office chat platformsIn-office or remote call centers, face-to-face interactions less common
Industry UsagePrimarily in e-commerce, tech, and online servicesBroadly across retail, telecom, banking, and more
Job FocusHandling live chat inquiries, providing instant supportHandling calls, emails, and sometimes live chat

Web Chat Agents specialize in online chat support, focusing on instant digital communication, while Customer Service Representatives may handle multiple channels including calls and emails. Both roles require similar skills and certifications, but Web Chat Agents work primarily in digital environments, often within online industries.

What are popular job titles related to Web Chat Agent jobs in Georgia? For Web Chat Agent jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Web Chat Agent jobs in Georgia look for? The top searched job categories for Web Chat Agent jobs in Georgia are:
Web Chat Agent jobs near you
Infographic showing various Web Chat Agent job openings in Georgia as of August 2026, with employment types broken down into 89% Full Time, 7% Part Time, 1% Temporary, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $74,800 per year, or $36 per hour.

Customer Service Representative - State Farm Agent Team Member

Mia Mcworter - State Farm Agent

Dacula, GA • On-site

$42K - $58K/yr

Contractor

This job post has expired today. Applications are no longer accepted.

Job description

Customer Service Representative - State Farm Agent Team Member

As a Customer Service Representative - State Farm Agent Team Member with Mia Mcworter - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities:

  • Answer customer inquiries and provide policy information.
  • Assist customers with policy changes and updates.
  • Process insurance claims and follow up with customers.
  • Maintain accurate records of customer interactions.

Qualifications:

  • Communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.

Compensation: $42,000.00 - $58,000.00 per year

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Dacula, GA and help customers with their insurance and financial services needs, including:

  • Auto insurance
  • Home insurance
  • Life insurance
  • Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Apply