... at-scale watch factory in the US in 50 years * In addition to luxury timepieces, our team of ... Artisans are responsible for the handling and shipping of serviced watches and jewelry, customer ...
... at-scale watch factory in the US in 50 years * In addition to luxury timepieces, our team of ... Artisans are responsible for the handling and shipping of serviced watches and jewelry, customer ...
Quartz Watch Repairs: Change circuits and coils in quartz watches, ensuring proper functionality and performance. * Date Wheel Replacement: Replace date wheels with precision, ensuring correct ...
Quartz Watch Repairs: Change circuits and coils in quartz watches, ensuring proper functionality and performance. * Date Wheel Replacement: Replace date wheels with precision, ensuring correct ...
Quartz Watch Repairs: Change circuits and coils in quartz watches, ensuring proper functionality and performance. * Date Wheel Replacement: Replace date wheels with precision, ensuring correct ...
Quartz Watch Repairs: Change circuits and coils in quartz watches, ensuring proper functionality and performance. * Date Wheel Replacement: Replace date wheels with precision, ensuring correct ...
Reliable Watch Technicians on staff to handle in-store repairs and support the sale of a watch by ... Ensure that all watches and accessories in the Service Department are accounted for and secure.
Reliable Watch Technicians on staff to handle in-store repairs and support the sale of a watch by ... Ensure that all watches and accessories in the Service Department are accounted for and secure.
$15.50 - $20.25/hr
The Apprentice Watchmaker role is an entry-level opportunity for detail-oriented candidates interested in developing hands-on watch repair skills in a specialized workshop environment. This position ...
$15.50 - $20.25/hr
The Apprentice Watchmaker role is an entry-level opportunity for detail-oriented candidates interested in developing hands-on watch repair skills in a specialized workshop environment. This position ...
Service Manager - NYC Flagship
Manhattan, NY · On-site
$80K - $100K/yr
Reliable Watch Technicians on staff to handle in-store repairs and support the sale of a watch by ... that all watches and accessories in the Service Department are accounted for and secure. • ...
Service Manager - NYC Flagship
Manhattan, NY · On-site
$80K - $100K/yr
Reliable Watch Technicians on staff to handle in-store repairs and support the sale of a watch by ... that all watches and accessories in the Service Department are accounted for and secure. • ...
Reliable Watch Technicians on staff to handle in-store repairs and support the sale of a watch by ... Ensure that all watches and accessories in the Service Department are accounted for and secure.
Reliable Watch Technicians on staff to handle in-store repairs and support the sale of a watch by ... Ensure that all watches and accessories in the Service Department are accounted for and secure.
Apprentice Watchmaker - SST
Brentwood, TN · On-site
$16 - $20.75/hr
The Apprentice Watchmaker role is an entry-level opportunity for detail-oriented candidates interested in developing hands-on watch repair skills in a specialized workshop environment. This position ...
Apprentice Watchmaker - SST
Brentwood, TN · On-site
$16 - $20.75/hr
The Apprentice Watchmaker role is an entry-level opportunity for detail-oriented candidates interested in developing hands-on watch repair skills in a specialized workshop environment. This position ...
$15.50 - $20.25/hr
The Apprentice Watchmaker role is an entry-level opportunity for detail-oriented candidates interested in developing hands-on watch repair skills in a specialized workshop environment. This position ...
$15.50 - $20.25/hr
The Apprentice Watchmaker role is an entry-level opportunity for detail-oriented candidates interested in developing hands-on watch repair skills in a specialized workshop environment. This position ...
Apprentice Watchmaker - SST
Brentwood, TN · On-site
$16 - $20.75/hr
The Apprentice Watchmaker role is an entry-level opportunity for detail-oriented candidates interested in developing hands-on watch repair skills in a specialized workshop environment. This position ...
Apprentice Watchmaker - SST
Brentwood, TN · On-site
$16 - $20.75/hr
The Apprentice Watchmaker role is an entry-level opportunity for detail-oriented candidates interested in developing hands-on watch repair skills in a specialized workshop environment. This position ...
Service Manager - NYC Flagship
Manhattan, NY · On-site
$80K - $100K/yr
Reliable Watch Technicians on staff to handle in-store repairs and support the sale of a watch by ... Ensure that all watches and accessories in the Service Department are accounted for and secure.
Service Manager - NYC Flagship
Manhattan, NY · On-site
$80K - $100K/yr
Reliable Watch Technicians on staff to handle in-store repairs and support the sale of a watch by ... Ensure that all watches and accessories in the Service Department are accounted for and secure.
Watch Repair Technician
Wilmington, NC · On-site
Under direct mentorship, the technician will master basic horological skills, scale service ... No prior watchmaking experience required; background in fine mechanics, jewelry making, or detailed ...
Watch Repair Technician
Wilmington, NC · On-site
Under direct mentorship, the technician will master basic horological skills, scale service ... No prior watchmaking experience required; background in fine mechanics, jewelry making, or detailed ...
Watch Repair Technician
Wilmington, NC · On-site
Under direct mentorship, the technician will master basic horological skills, scale service ... No prior watchmaking experience required; background in fine mechanics, jewelry making, or detailed ...
Quick apply
Watch Repair Technician
Wilmington, NC · On-site
Under direct mentorship, the technician will master basic horological skills, scale service ... No prior watchmaking experience required; background in fine mechanics, jewelry making, or detailed ...
Watch Repair Technician
Wilmington, NC · On-site
Under direct mentorship, the technician will master basic horological skills, scale service ... No prior watchmaking experience required; background in fine mechanics, jewelry making, or detailed ...
Watch Repair Technician
Wilmington, NC · On-site
Under direct mentorship, the technician will master basic horological skills, scale service ... No prior watchmaking experience required; background in fine mechanics, jewelry making, or detailed ...
watch repair apprentice
Tampa, FL · On-site
$15.50 - $20/hr
Responsibilities: * Assist senior watchmakers with the repair, servicing, and maintenance of mechanical and quartz timepieces * Perform basic watch repairs including battery replacements, band ...
Quick apply
watch repair apprentice
Tampa, FL · On-site
$15.50 - $20/hr
Responsibilities: * Assist senior watchmakers with the repair, servicing, and maintenance of mechanical and quartz timepieces * Perform basic watch repairs including battery replacements, band ...
WATCHMAKER MANAGER
Fairfield, OH · On-site
Participate in the interview and selection of watch repair technicians and support staff by ... Ten plus years of watchmaking/repair experience. * CW21 Certification and certifications. PREFERRED ...
WATCHMAKER MANAGER
Fairfield, OH · On-site
Participate in the interview and selection of watch repair technicians and support staff by ... Ten plus years of watchmaking/repair experience. * CW21 Certification and certifications. PREFERRED ...
Watch and Protect Technician
Crawfordsville, IN · On-site
$20 - $24/hr
The Utility Watch and Protect Technician will be responsible for a variety of tasks related to ... Watches and protects client facilities within a given area as directed by the client. * Understands ...
Watch and Protect Technician
Crawfordsville, IN · On-site
$20 - $24/hr
The Utility Watch and Protect Technician will be responsible for a variety of tasks related to ... Watches and protects client facilities within a given area as directed by the client. * Understands ...
WATCHMAKER MANAGER
Fairfield, OH · On-site
Participate in the interview and selection of watch repair technicians and support staff by ... Ten plus years of watchmaking/repair experience. * CW21 Certification and certifications. PREFERRED ...
WATCHMAKER MANAGER
Fairfield, OH · On-site
Participate in the interview and selection of watch repair technicians and support staff by ... Ten plus years of watchmaking/repair experience. * CW21 Certification and certifications. PREFERRED ...
Watch and Protect Technician
Crawfordsville, IN · On-site
$20 - $24/hr
The Utility Watch and Protect Technician will be responsible for a variety of tasks related to ... Watches and protects client facilities within a given area as directed by the client. * Understands ...
Watch and Protect Technician
Crawfordsville, IN · On-site
$20 - $24/hr
The Utility Watch and Protect Technician will be responsible for a variety of tasks related to ... Watches and protects client facilities within a given area as directed by the client. * Understands ...
Watch and Protect Technician
Muncie, IN · On-site
$20 - $24/hr
The Utility Watch and Protect Technician will be responsible for a variety of tasks related to ... Watches and protects client facilities within a given area as directed by the client. * Understands ...
Watch and Protect Technician
Muncie, IN · On-site
$20 - $24/hr
The Utility Watch and Protect Technician will be responsible for a variety of tasks related to ... Watches and protects client facilities within a given area as directed by the client. * Understands ...
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Shinola Retail Watch Technician - Tribeca, New York
New York, NY • On-site
Shinola- Retail
Full-time, Part-time
Medical, Dental, Vision, Retirement, PTO
Posted 20 days ago
Key responsibilities
Complete watch repairs for assigned market in an efficient and timely manner.
Resolve customer service issues regarding engravings or watch repairs within their assigned market.
Complete customer engraving orders in a quality, efficient, and timely manner.
Job description
Artisan
Who we are:
At Shinola, we make beautiful, enduring, handcrafted goods that are built to be lived in, worn out, and well loved. Our thoughtful craftsmanship, timeless design and spirited stories inspire our customers to live well, with confidence & joy-in a style that is uniquely their own! Because we are a growing and evolving company, each employee is a key stakeholder, making decisions every day that directly impact our overall vision and direction. At Shinola, you'll have the opportunity to make a significant contribution at the start of what we believe will become an iconic American brand.
What you'll do:
The Artisan provides repair and engraving services to a variety of Shinola products. Artisans are responsible for the handling and shipping of serviced watches and jewelry, customer care, and data capture through Salesforce. The Artisan maintains active communication with the stores they service and acts as an intermediary for corporate partners to ensure repair and engraving best practices enhance the retail guest experience.
Who you are:
Sampling of Total Rewards Program:
At Shinola, we're committed to growing and empowering an inclusive community within our company and industry. This is why we hire and cultivate diverse teams of the best and brightest from all backgrounds, experiences, and perspectives across our organization. Research shows that oftentimes women and other minority groups only apply to open roles if they meet 100% of the listed criteria. Shinola encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned.
This job description does not constitute a contract of employment and Shinola may exercise its employment-at-will rights at any time.
Note: Shinola is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance and not applicant will be penalized as a result of such a request.
Who we are:
At Shinola, we make beautiful, enduring, handcrafted goods that are built to be lived in, worn out, and well loved. Our thoughtful craftsmanship, timeless design and spirited stories inspire our customers to live well, with confidence & joy-in a style that is uniquely their own! Because we are a growing and evolving company, each employee is a key stakeholder, making decisions every day that directly impact our overall vision and direction. At Shinola, you'll have the opportunity to make a significant contribution at the start of what we believe will become an iconic American brand.
- Founded in 2011, we are a Detroit based luxury design brand committed to crafting products that are built to last
- We are committed to creating high-quality manufacturing jobs while operating the first at-scale watch factory in the US in 50 years
- In addition to luxury timepieces, our team of artisans hand craft premium leather goods, jewelry, and more - celebrating thoughtful design and the beauty of industry through every product we make
- Our retail locations allow us to showcase our commitment to quality, manufacturing and design by connecting our guests to products in store
What you'll do:
The Artisan provides repair and engraving services to a variety of Shinola products. Artisans are responsible for the handling and shipping of serviced watches and jewelry, customer care, and data capture through Salesforce. The Artisan maintains active communication with the stores they service and acts as an intermediary for corporate partners to ensure repair and engraving best practices enhance the retail guest experience.
- Completes watch repairs for assigned market in an efficient and timely manner. Responsible for producing high quality service in an efficient and timely manner. This involves shipping and handling, customer care, and data capture.
- Resolves customer service issues regarding engravings or watch repairs within their assigned market, which includes correspondence with customers, Shinola customer service, retail management, and carrier services.
- Completes customer engraving orders for their assigned market and ad-hoc as needed, in a quality, efficient, and timely manner.
- Is responsible for operational task completion; ordering supplies and submitting weekly reporting and email communication.
- Supports the guest experience during peak store traffic times by being a watch and jewelry subject matter expert to support group selling with the sales team.
- Regularly and consistently abides by Time & Attendance policies and all policies and procedures included within
- Other duties as assigned.
Who you are:
- Willing and able to work a Retail Store schedule, including nights, weekends and holidays to meet business needs
- Strong customer service skills
- Dexterity and attention to detail
- Excellent written and verbal communications skills
- Well organized and detail oriented
- Self-starter; able to work independently
- Flexible and adaptable to a high-change environment
- Curious and optimistic
Sampling of Total Rewards Program:
- Compensation type: hourly
- Compensation:
Compensation can be negotiated based on previous experience & qualifications.
- Starting $21.00 - $23.00 per hour
- Bonus eligibility:
- Potential monthly bonus based on store financial performance.
- Employee hiring referral bonus
- Paid Time-off: (for FT status team members only)
- Paid Corporate Holidays
- Paid Vacation days (accrued)
- Paid Volunteer days
- Benefits:
- Medical, dental & vision (for PT Reg and FT status team members only)
- 401k with company match
- Employee assistance program
- Pet Insurance
- Merchandise discounts
- Complimentary employee watch
At Shinola, we're committed to growing and empowering an inclusive community within our company and industry. This is why we hire and cultivate diverse teams of the best and brightest from all backgrounds, experiences, and perspectives across our organization. Research shows that oftentimes women and other minority groups only apply to open roles if they meet 100% of the listed criteria. Shinola encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned.
This job description does not constitute a contract of employment and Shinola may exercise its employment-at-will rights at any time.
Note: Shinola is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance and not applicant will be penalized as a result of such a request.