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Waste Management Customer Service Remote Jobs in Springfield, MA

Remote Customer Service Specialist

Hartford, CT · On-site +1

$17.25 - $22.75/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Keep accurate records of customer interactions using CRM * Proactively follow up on customer needs ...

Customer Service Representative

Glastonbury, CT · On-site +1

$16 - $21.75/hr

... Management teams, to name a few! We are pleased to offer 100% remote working schedules within the US. The Customer Service department is open from 7:45AM - 7:15PM EST. Shift times include 7:45am -4 ...

Customer Service Representative

Glastonbury, CT · Remote

$16 - $21.75/hr

... Management teams, to name a few! We are pleased to offer 100% remote working schedules within the US. The Customer Service department is open from 7:45AM - 7:15PM EST. Shift times include 7:45am -4 ...

Customer Service Representative

Glastonbury, CT · Remote

$16 - $21.75/hr

... Management teams, to name a few! We are pleased to offer 100% remote working schedules within the US. The Customer Service department is open from 7:45AM - 7:15PM EST. Shift times include 7:45am -4 ...

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Waste Management Customer Service Remote information

See Springfield, MA salary details

$24.4K

$57.8K

$100.6K

How much do waste management customer service remote jobs pay per year?

As of Aug 6, 2026, the average yearly pay for waste management customer service remote in Springfield, MA is $57,795.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,900.00 and $69,800.00 per year, depending on experience, location, and employer.

What does a Waste Management Customer Service Remote employee do?

A Waste Management Customer Service Remote employee assists customers with their waste collection and disposal needs from a remote location, typically working from home. Their responsibilities include answering customer inquiries, resolving service issues, scheduling pickups, processing payments, and providing information about recycling programs. They use phone, email, or chat platforms to communicate efficiently and ensure customer satisfaction. This role requires strong communication skills, problem-solving abilities, and familiarity with the company’s services and policies.

How to get hired for waste management customer service remote?

To get hired for a remote waste management customer service position, candidates should have strong communication skills, experience with customer service software, and a good understanding of waste management services. Applying through company career portals and highlighting relevant experience and technical proficiency can improve chances of selection.

What are the key skills and qualifications needed to thrive as a Waste Management Customer Service Remote representative, and why are they important?

To excel as a Waste Management Customer Service Remote representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic office applications is typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills for this role. These skills are essential to efficiently resolve customer inquiries, ensure satisfaction, and represent the company's values in a remote work environment.

What are some common challenges faced by Waste Management Customer Service Representatives working remotely, and how can they be addressed?

Remote Waste Management Customer Service Representatives often encounter challenges such as maintaining clear communication with team members and customers, managing high call volumes, and staying updated on company policies or service changes. To address these, it’s important to utilize company communication platforms effectively, stay organized with digital tools, and regularly participate in team meetings or training sessions. Proactively seeking clarification from supervisors and collaborating with peers can help ensure accurate information is provided to customers and foster a supportive remote work environment.

What is the difference between Waste Management Customer Service Remote vs Waste Management Dispatcher?

AspectWaste Management Customer Service RemoteWaste Management Dispatcher
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; knowledge of routing and logistics
Work EnvironmentRemote, office-based or home officeOn-site or remote, coordinating routes and schedules
Employer & Industry UsageCustomer support for waste management servicesOperational coordination within waste collection and disposal

While both roles support waste management operations, Waste Management Customer Service Remote focuses on assisting customers via phone or online, whereas Waste Management Dispatcher handles route planning and logistics coordination. The roles differ mainly in daily responsibilities but share similar credentials and industry context.

What are popular job titles related to Waste Management Customer Service Remote jobs in Springfield, MA? For Waste Management Customer Service Remote jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Waste Management Customer Service Remote jobs in Springfield, MA look for? The top searched job categories for Waste Management Customer Service Remote jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Waste Management Customer Service Remote jobs? Cities near Springfield, MA with the most Waste Management Customer Service Remote job openings:

Part Time Waste Diversion Education and Outreach Coordinator

Capitol Region Council Of Governments

Hartford, CT • Remote

Part-time

Re-posted 21 days ago


Job description

Join the Capitol Region Council of Governments as a Part-Time Regional Waste Management and Diversion Education and Outreach Coordinator and make a tangible impact on the community! This exciting role allows you to harness your passion for sustainability while educating others about waste management. Enjoy the flexibility of working from home, enabling you to balance your professional and personal life seamlessly.

With pay based on qualifications, you can feel rewarded for your expertise and contributions to the environment. Take the opportunity to amplify your voice in Hartford, CT, and collaborate with like-minded individuals dedicated to fostering sustainable practices within the region. Apply today and become an integral part of a progressive team committed to a greener future!

Your day to day as a Part-Time Regional Waste Management and Diversion Education and Outreach Coordinator

As the Part-Time Regional Waste Management and Diversion Education and Outreach Coordinator for the Capitol Region Council of Governments, you will play a pivotal role in advancing sustainable practices across the CRCOG region. Your responsibilities will include developing and implementing innovative educational programs focused on recycling, food waste management, and organic material diversion. You'll create engaging content in various formats-ranging from print materials to web-based resources and videos-to effectively reach diverse audiences. Your role will involve providing support for educational initiatives across schools, municipalities, and communities, as well as coordinating impactful outreach events.

Building strong partnerships with stakeholders from government, education, and private sectors will be essential as you advocate for best practices in waste management. Additionally, you will research industry trends to identify opportunities for program improvements and potential cost savings, ensuring that the region remains at the forefront of sustainable waste management solutions.

What you need to be successful

To excel in the role of Part-Time Regional Waste Management and Diversion Education and Outreach Coordinator, candidates should possess a strong background in municipal and state government waste management, recycling, and organic material programs. Experience in educational settings is crucial for effectively delivering content to diverse audiences. Proficiency in program management, particularly concerning municipal budgets, grant management, and solid waste initiatives, will enable you to successfully oversee projects. Strong skills in drafting educational content across various media-such as hard copy, web-based platforms, video, and social media-are essential for engaging community members and stakeholders. Additionally, the ability to research and summarize current best practices in waste management, with a focus on food waste and organic materials, will bolster program effectiveness.

Effective communication skills are vital for interacting with public members, municipal entities, educational institutions, and communities, particularly in K-12 settings, fostering collaboration and support for sustainability initiatives.

Knowledge and skills required for the position are:

  • Municipal and/or state government waste management recycling and/or organic material programs and services especially experience in an educational setting
  • Program management and budgets especially those related to municipal government grant management and solid waste management recycling and diversion initiatives
  • Drafting educational content using various forms of media including hard copy web-based content video (YouTube) and/or social media
  • Researching and summarizing current and best practices in waste management recycling and diversion especially related to food waste/rescue and organic materials
  • Communicate with various members of the public municipal government, educational institutions, and the communities they serve especially K-12
Are you ready for an exciting opportunity?

If you think this job is a fit for what you are looking for, great! We're excited to meet you!