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Waste Management Customer Service Remote Jobs in Springfield, MA

The Hartford

Customer Care Representative

Hartford, CT · Remote

$25/hr

... service by answering customer questions about disability and leave management claims. In this role ... This role will have a 100% Remote Work arrangement. However, to broaden career growth ...

HMG Careers

Remote Sales and Service Advisor

Holyoke, MA · Remote

$69K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Fiskdale, MA · Remote

$69K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Westfield, MA · Remote

$69K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Holyoke, MA · Remote

$69K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Hartford, CT · Remote

$69K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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All JobsWaste Management Customer Service JobsWaste Management Customer Service Remote JobsWaste Management Customer Service Remote Jobs in Springfield, MA

Waste Management Customer Service Remote information

See Springfield, MA salary details

$24.4K

$57.8K

$100.6K

How much do waste management customer service remote jobs pay per year?

As of Sep 5, 2026, the average yearly pay for waste management customer service remote in Springfield, MA is $57,795.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,900.00 and $69,800.00 per year, depending on experience, location, and employer.

What does a Waste Management Customer Service Remote employee do?

A Waste Management Customer Service Remote employee assists customers with their waste collection and disposal needs from a remote location, typically working from home. Their responsibilities include answering customer inquiries, resolving service issues, scheduling pickups, processing payments, and providing information about recycling programs. They use phone, email, or chat platforms to communicate efficiently and ensure customer satisfaction. This role requires strong communication skills, problem-solving abilities, and familiarity with the company’s services and policies.

What are the key skills and qualifications needed to thrive as a Waste Management Customer Service Remote representative, and why are they important?

To excel as a Waste Management Customer Service Remote representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic office applications is typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills for this role. These skills are essential to efficiently resolve customer inquiries, ensure satisfaction, and represent the company's values in a remote work environment.

What are some common challenges faced by Waste Management Customer Service Representatives working remotely, and how can they be addressed?

Remote Waste Management Customer Service Representatives often encounter challenges such as maintaining clear communication with team members and customers, managing high call volumes, and staying updated on company policies or service changes. To address these, it’s important to utilize company communication platforms effectively, stay organized with digital tools, and regularly participate in team meetings or training sessions. Proactively seeking clarification from supervisors and collaborating with peers can help ensure accurate information is provided to customers and foster a supportive remote work environment.

What is the difference between Waste Management Customer Service Remote vs Waste Management Dispatcher?

AspectWaste Management Customer Service RemoteWaste Management Dispatcher
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; knowledge of routing and logistics
Work EnvironmentRemote, office-based or home officeOn-site or remote, coordinating routes and schedules
Employer & Industry UsageCustomer support for waste management servicesOperational coordination within waste collection and disposal

While both roles support waste management operations, Waste Management Customer Service Remote focuses on assisting customers via phone or online, whereas Waste Management Dispatcher handles route planning and logistics coordination. The roles differ mainly in daily responsibilities but share similar credentials and industry context.

How to get hired for waste management customer service remote?

To get hired for a remote waste management customer service position, candidates should have strong communication skills, experience with customer service software, and a good understanding of waste management services. Applying through company websites or job boards, tailoring your resume to highlight relevant experience, and demonstrating reliability and problem-solving abilities can improve your chances of being hired.

What are popular job titles related to Waste Management Customer Service Remote jobs in Springfield, MA?

For Waste Management Customer Service Remote jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Waste Management Customer Service Remote jobs in Springfield, MA look for?

The top searched job categories for Waste Management Customer Service Remote jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Waste Management Customer Service Remote jobs?

Cities near Springfield, MA with the most Waste Management Customer Service Remote job openings:

Waste Management Customer Service Remote jobs near you

Customer Care Coordinator - Travel Services

Exciting Travel Now

Westfield, MA • Remote

$18.75 - $24.50/hr

Full-time

Re-posted 18 days ago

Job description

Position Overview

We are seeking a Customer Care Coordinator who is passionate about delivering excellent service and building positive client relationships. In this role, you will help guide travelers through the planning process while ensuring each client receives attentive, professional support.

Key Responsibilities

  • Serve as a primary point of contact for travel-related inquiries

  • Provide timely and accurate responses to customer questions

  • Support travel planning coordination and itinerary updates

  • Monitor client needs before, during, and after travel

  • Maintain detailed documentation and follow-up communication

  • Adhere to company procedures and service standards

Qualifications

  • Strong customer service and relationship-building skills

  • Detail-oriented with strong follow-through

  • Self-directed and comfortable working remotely

  • Experience in customer service, sales support, or administration preferred

  • Comfortable learning new systems and online platforms

  • Interest in travel or tourism is a plus

What We Provide

  • Training, tools, and ongoing mentorship

  • Flexible remote work environment

  • Advancement opportunities within the organization

  • Positive, service-focused team culture

Apply