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Waste Management Customer Service Remote Jobs in Springfield, MA

Promoted2

Remote Insurance Agent

Hartford, CT · Remote

$69K/yr

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ... Work closely with your manager to set goals and achieve them

Accounting Fly

Remote Tax Manager

Stafford, CT · Remote

$150K - $170K/yr

Job Title: Remote Tax Manager Job ID: 1050602 Date Posted: July 28, 2026 Employment Type ... advisory services, not just compliance. * Credentials: Active CPA, EA, JD, or LLM in Tax.

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Waste Management Customer Service Remote information

See Springfield, MA salary details

$24.4K

$57.8K

$100.6K

How much do waste management customer service remote jobs pay per year?

As of Aug 11, 2026, the average yearly pay for waste management customer service remote in Springfield, MA is $57,795.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,900.00 and $69,800.00 per year, depending on experience, location, and employer.

What does a Waste Management Customer Service Remote employee do?

A Waste Management Customer Service Remote employee assists customers with their waste collection and disposal needs from a remote location, typically working from home. Their responsibilities include answering customer inquiries, resolving service issues, scheduling pickups, processing payments, and providing information about recycling programs. They use phone, email, or chat platforms to communicate efficiently and ensure customer satisfaction. This role requires strong communication skills, problem-solving abilities, and familiarity with the company’s services and policies.

How to get hired for waste management customer service remote?

To get hired for a remote waste management customer service position, candidates should have strong communication skills, experience with customer service software, and a good understanding of waste management services. Applying through company career portals and highlighting relevant experience and technical proficiency can improve chances of selection.

What are the key skills and qualifications needed to thrive as a Waste Management Customer Service Remote representative, and why are they important?

To excel as a Waste Management Customer Service Remote representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic office applications is typically required. Patience, active listening, and the ability to remain calm under pressure are standout soft skills for this role. These skills are essential to efficiently resolve customer inquiries, ensure satisfaction, and represent the company's values in a remote work environment.

What are some common challenges faced by Waste Management Customer Service Representatives working remotely, and how can they be addressed?

Remote Waste Management Customer Service Representatives often encounter challenges such as maintaining clear communication with team members and customers, managing high call volumes, and staying updated on company policies or service changes. To address these, it’s important to utilize company communication platforms effectively, stay organized with digital tools, and regularly participate in team meetings or training sessions. Proactively seeking clarification from supervisors and collaborating with peers can help ensure accurate information is provided to customers and foster a supportive remote work environment.

What is the difference between Waste Management Customer Service Remote vs Waste Management Dispatcher?

AspectWaste Management Customer Service RemoteWaste Management Dispatcher
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; knowledge of routing and logistics
Work EnvironmentRemote, office-based or home officeOn-site or remote, coordinating routes and schedules
Employer & Industry UsageCustomer support for waste management servicesOperational coordination within waste collection and disposal

While both roles support waste management operations, Waste Management Customer Service Remote focuses on assisting customers via phone or online, whereas Waste Management Dispatcher handles route planning and logistics coordination. The roles differ mainly in daily responsibilities but share similar credentials and industry context.

What are popular job titles related to Waste Management Customer Service Remote jobs in Springfield, MA? For Waste Management Customer Service Remote jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Waste Management Customer Service Remote jobs in Springfield, MA look for? The top searched job categories for Waste Management Customer Service Remote jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Waste Management Customer Service Remote jobs? Cities near Springfield, MA with the most Waste Management Customer Service Remote job openings:
Waste Management Customer Service Remote jobs near you

Remote Insurance Agent

Promoted2

Springfield, MA • Remote

$69K/yr

Full-time

Medical, Dental

Posted 14 days ago

Job description

Remote Insurance Representative | Flexible Schedule | Commission-Based

This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely, serving clients by providing guidance and protection solutions for individuals and families.

What We Offer
  • Remote, work-from-home career
  • Average first-year earnings of $69K through commissions and bonuses
  • Increased earning potential in later years through performance and renewals
  • Residual income opportunities through client renewals
  • Unionized position with stock options
  • Comprehensive benefits package including medical, dental, and prescription coverage
  • Ongoing training and mentorship from experienced managers
  • High-quality leads provided with no cold calling friends or family
  • Flexible scheduling within a career-focused structure
  • Advancement and recognition opportunities with promotion from within
  • Supportive and collaborative virtual team environment
Qualities We Value
  • Willingness to learn and be coached through structured training
  • Friendly, outgoing, and professional communication style
  • Genuine desire to help others by providing guidance and solutions
  • Strong verbal communication and relationship-building skills
  • Sales or customer service experience is helpful but not required
Qualifications
  • Laptop or desktop computer with a working camera
  • Insurance license required or willingness to obtain one
  • Basic computer skills
  • Must reside in North America including the United States or Canada
  • We do not hire candidates residing outside North America
Responsibilities
  • Contact provided leads to schedule virtual meetings with clients
  • Present benefit programs and assist clients with enrollment
  • Build and maintain strong client relationships
  • Work closely with your manager to set goals and achieve them