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Warranty Director Jobs in Decatur, GA (NOW HIRING)

FLOURNOY COMPANIES

Maintenance Technician

Atlanta, GA · On-site

$28/hr

Under the direction and guidance of the Maintenance Director, the maintenance technician performs ... warranty lists, etc * Ensure positive resident relations by responding to requests in a friendly ...

HUBER TECHNOLOGY LLC

Field Service Specialist

Decatur, GA · On-site

$26 - $32/hr

... Director of Service, V.P. of Operations and Aftermarket Sales Consultants with identification of warranty vs. non-warranty issues * Maintain a professional appearance towards customers on the ...

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All JobsWarranty JobsWarranty Director JobsWarranty Director Jobs in Decatur, GA

Warranty Director information

See Decatur, GA salary details

$34.7K

$96.1K

$291.9K

How much do warranty director jobs pay per year?

As of Aug 20, 2026, the average yearly pay for warranty director in Decatur, GA is $96,088.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,600.00 and $103,000.00 per year, depending on experience, location, and employer.

What does a warranty director do?

A Warranty Director is responsible for overseeing a company’s warranty policies, processes, and programs. They manage warranty claims, ensure compliance with industry standards and regulations, and work to minimize costs related to product repairs or replacements. Warranty Directors often collaborate with customer service, legal, and product teams to resolve disputes and improve product quality. Their role is crucial in maintaining customer satisfaction and protecting the company from unnecessary expenses.

What are the key skills and qualifications needed to thrive as a warranty director?

To thrive as a Warranty Director, you need expertise in warranty management, knowledge of product lifecycle processes, and often a bachelor’s degree in business, engineering, or a related field. Familiarity with warranty management software, ERP systems, and data analytics tools is essential for tracking claims and optimizing processes. Strong leadership, negotiation, and problem-solving skills help you effectively manage teams and resolve complex customer issues. These skills are crucial for minimizing costs, ensuring customer satisfaction, and driving continuous improvement in warranty operations.

How does a warranty director typically collaborate with other departments to resolve customer claims efficiently?

A Warranty Director works closely with departments such as customer service, quality assurance, engineering, and legal to streamline the resolution of warranty claims. They coordinate with customer service teams to gather accurate claim information, consult with engineering or technical teams to assess product issues, and ensure compliance with contractual obligations. This cross-functional collaboration helps to identify root causes, implement preventative measures, and maintain positive customer relationships. By fostering open communication between teams, Warranty Directors can expedite claim processing and improve overall product quality.

What is the difference between Warranty Director vs Warranty Manager?

AspectWarranty DirectorWarranty Manager
ResponsibilitiesOversees entire warranty operations, develops policies, manages teams, and sets strategic goals.Manages daily warranty claims, supervises staff, and ensures compliance with policies.
Required CredentialsBachelor's degree, experience in warranty or service management, leadership skills.Bachelor's degree, experience in warranty processing, customer service skills.
Work EnvironmentExecutive-level, strategic planning, cross-department collaboration.Operational, team supervision, customer interaction.
Industry UsageCommonly used in large organizations with complex warranty programs.Found in various companies handling warranty claims and service.

The Warranty Director focuses on strategic oversight and policy development for warranty programs, while the Warranty Manager handles daily operations and team supervision. Both roles require relevant experience and industry knowledge, but the Director's role is more strategic and leadership-oriented.

What is a warranty director?

A warranty director is a senior manager responsible for overseeing a company's warranty policies, claims processing, and service quality. They develop strategies to reduce costs, ensure compliance, and improve customer satisfaction, often working with cross-functional teams and analyzing warranty data. Strong leadership, industry knowledge, and familiarity with warranty management software are essential for this role.

What are the most commonly searched types of Warranty jobs in Decatur, GA?

The most popular types of Warranty jobs in Decatur, GA are:

What job categories do people searching Warranty Director jobs in Decatur, GA look for?

The top searched job categories for Warranty Director jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Warranty Director jobs?

Cities near Decatur, GA with the most Warranty Director job openings:

Warranty Director jobs near you
Infographic showing various Warranty Director job openings in Decatur, GA as of August 2026, with employment types broken down into 2% As Needed, 79% Full Time, 16% Part Time, 1% Temporary, and 2% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $96,088 per year, or $46.2 per hour.

Senior Drywall Project Manager

Swinerton Incorporated

Atlanta, GA • On-site

$107K - $145K/yr

Full-time

Re-posted 2 days ago

Swinerton rating

8.5

Company rating: 8.5 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

Job description

Job Description Summary:
Overall management of Drywall construction project resulting in successful project completion.
Job Description:
POSITION RESPONSIBILITIES AND DUTIES:
• Able to perform all Project Manager's responsibilities (refer to position descriptions)
• Manage multiple or large, complex projects
• Estimate and establish budgets and contract price (GMP/Lump Sum)
• Negotiate cost-effective subcontract and material purchases
• Set up and implement job procedures and techniques to assure timely buyout, shop drawing approval and material delivery
• Keep project on schedule
• Develop and maintain good relationship with Owner, Architect and Subcontractors
• Work with Superintendent to develop safety plans and to implement safety procedures
• Maintain timely and accurate reporting to management
• Manage, train, and supervise project team according to Company policy
• Organize regular meetings for management and subcontractors
• Review contract conditions; ensure compliance with all contract terms
• Supervise documentation of all significant project events, e.g., accidents, delays, Change Orders
• Direct preconstruction services and activities
• Negotiate, prepare and issue subcontract bid packages
• Assist with business development and participate in job interviews
• Maintain quality control (integrity and excellence of completed project)
• Support estimating staff (bid item specialist)
• Avoid or mitigate claims and conflict
• Complete all job close-out procedures
• Conduct warranty follow-up (1-year warranty walks)
• Complete project with full or enhanced fee
• Complete other responsibilities as assigned
MINIMUM SKILLS OR EXPERIENCE REQUIREMENTS:
• Engineering, Construction Management or Architectural degree or Drywall equivalent experience
• Drywall Field construction management experience (8-10 years, including supervisory skills)
• Leadership ability
• Problem-solving ability and strong sense of urgency
• Organizational and communication skills
• Drafting and computer skills
• Fundamental knowledge of contract law and project accounting
• Thorough understanding of all project management control systems (scheduling, cost control, procurement and estimating)

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