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Warranty Coordinator Jobs in Decatur, GA (NOW HIRING)

Hyundai of Kennesaw

Warranty Clerk

Kennesaw, GA · On-site

$15 - $16.75/hr

Coordinates with vendors and manufacturers to ensure prompt receipt and shipment of replacement parts * Communicate with Service Advisors to define the scope of a warranty claim * Process all ...

McKenney's Inc.

Summer 2027 Quality Intern

Atlanta, GA · On-site

$14.50 - $19.25/hr

... warranty coordinators by scheduling service calls with dispatch and coordinating technician availability to support timely resolution of warranty calls. * Facilitate the creation of permanent ...

McKenney's, Inc.

Summer 2027 Quality Intern

Atlanta, GA · On-site

$14.50 - $18.50/hr

... warranty coordinators by scheduling service calls with dispatch and coordinating technician availability to support timely resolution of warranty calls. * Facilitate the creation of permanent ...

Murphy-Hoffman Company

Service Advisor

Mableton, GA · On-site

... warranty. *Coordinates customer repair orders with Service Manager and Shop Foremen for task assignment. Coordinates with Foremen for proper work scheduling of all shop business. * Coordinates ...

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Warranty Coordinator information

See Decatur, GA salary details

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How much do warranty coordinator jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for warranty coordinator in Decatur, GA is $20.97, according to ZipRecruiter salary data. Most workers in this role earn between $17.36 and $23.94 per hour, depending on experience, location, and employer.

What does a warranty coordinator do?

A Warranty Coordinator is responsible for managing and processing warranty claims for products or services. They act as the liaison between customers, manufacturers, and service providers to ensure that warranty issues are resolved efficiently and in accordance with company policies. Their duties often include verifying warranty coverage, reviewing claims, handling documentation, and communicating with various departments to facilitate repairs or replacements. Additionally, they may track claim status, maintain records, and provide customer support throughout the warranty process.

What does a warranty coordinator do?

A warranty coordinator processes warranty claims and assists customers through the entire claims process. Your responsibilities include collecting data from technicians, communicating with the customer, processing warranty claims, tracking parts, and assessing warranty coverage limits. You review warranty submissions, accept or reject claims, collaborate with vendors, and address any issues and settle disputes relating to the warranty contract. You also make suggestions to provide customer satisfaction and enhance customer experience. Warranty coordinators work in various industries, including automotive, technology, appliances, and more.

What are the key skills and qualifications needed to thrive as a warranty coordinator, and why are they important?

To thrive as a Warranty Coordinator, you need strong organizational abilities, attention to detail, and a background in customer service or administrative roles, often supported by a high school diploma or associate degree. Familiarity with warranty management software, CRM systems, and basic office tools like Microsoft Office is typically required. Excellent communication, problem-solving, and multitasking skills help you efficiently address customer concerns and coordinate with vendors or service teams. These skills ensure timely and accurate processing of warranty claims, resulting in high customer satisfaction and efficient business operations.

What are some common challenges faced by warranty coordinators, and how can they be managed effectively?

Warranty Coordinators often encounter challenges such as managing a high volume of claims, ensuring timely communication between customers, vendors, and service teams, and staying up to date with warranty terms and regulations. To manage these effectively, strong organizational skills, attention to detail, and clear communication are essential. Leveraging warranty management software and maintaining accurate records can also help streamline processes and reduce errors, making day-to-day tasks more manageable.

What is the difference between Warranty Coordinator vs Service Advisor?

AspectWarranty Coordinator

Required CredentialsHigh school diploma or equivalent; certifications like ASE or manufacturer-specific training are common

Work EnvironmentOffice setting within automotive, appliance, or electronics industries

Employer & Industry UsageUsed by manufacturers, dealerships, and service centers to manage warranty claims

The Warranty Coordinator primarily handles warranty claim processing, documentation, and ensuring compliance with manufacturer policies. Service Advisors interact directly with customers, recommend repairs, and communicate warranty coverage. While both roles involve warranty knowledge, the Warranty Coordinator focuses on administrative tasks, whereas Service Advisors focus on customer service and sales. They often work together but serve distinct functions within service departments.

How much does a warranty coordinator make?

A warranty coordinator typically earns between $40,000 and $60,000 annually, depending on experience, location, and industry. Entry-level positions may start lower, while experienced coordinators with certifications can earn higher salaries. The role often requires strong organizational skills and knowledge of warranty policies and software tools.

What is a warranty coordinator?

A warranty coordinator is a professional responsible for managing warranty claims, ensuring customer issues are addressed, and coordinating with manufacturers or service providers. They often review warranty policies, process claims, and maintain records using specialized software, supporting customer satisfaction and company warranty programs.
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Warranty Coordinator jobs near you
Infographic showing various Warranty Coordinator job openings in Decatur, GA as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $43,608 per year, or $21 per hour.

Electrical Warranty Coordinator

Strada Electric & Security

Snellville, GA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Job Summary:
The Electric Warranty Coordinator will support warranty administrative functions for respective Warranty Managers, Service Supervisors, and Service Technicians. The EWC will be responsible for scheduling in- home service calls, dealing with builders regarding documentation, billing, and various duties assigned.
Supervisory Responsibilities:
  • None.

Duties/Responsibilities:
  • Monitors and maintains the inbox when needed.
  • Verifies validity of warranty requests prior to creating work orders and Scheduling in Bolt.
  • Schedules verified work orders in Bolt / Service Titan systems.
  • Set-up customers in Sage AR and in Bolt when required.
  • Create jobs in Sage Job Cost and in Bolt when required.
  • Schedule and assign warranty work, Coordinating with the service & RNC Supervisors when necessary and appropriate.
  • Answer Incoming calls and responds to customer / builder needs and messages in a timely and professional manner.
  • Call customers regarding external service requests to schedule appointments.
  • Request approvals and documentation from builders.
  • Requests approvals and documentation from builders.
  • E-file and properly code / name documentation from builders.
  • Coordinate with internal departments as needed when work become billable.
  • Call customers regarding external warranty requests to schedule appointments.
  • Requests Purchase Orders and documentation from builders; provide PO pricing to builders prior to scheduling service work.
  • Requests WO's for RNC warranty jobs to be completed.
  • Performs other related duties as directed.

Required Skills/Abilities:
  • Excellent verbal and written communication skills.
  • Excellent organizational skills and attention to detail.
  • A working knowledge of Microsoft Office Suite, excel, word.
  • Good analytical skills and ability to make sound judgments relative to inventory.
  • Knowledge in the construction industry preferred.
  • Ability to work independently

Education and Experience:
  • High school diploma or equivalent required; Associate or bachelor's degree preferred but not required.
  • Valid state Driver's license.
  • At least two years of work experience in related field and or Customer service.

Physical Requirements:
  • Must be able to lift up to 15 pounds at times.

Extended periods of sitting at desk using computer
Benefits:
  • Competitive Pay Rates, paid EVERY Friday
  • Opportunities for Advancement
  • Paid Time Off (PTO) - Start accruing on Day 1!

Comprehensive Benefits Package available 1st of the month after 30 days, including: Health, Dental, and Vision Insurance
  • Employee Assistance Program (EAP)
  • Life Insurance and AD&D
  • Company-Paid Basic Life Insurance for ALL Employees
  • Educational Assistance
  • 401(k) after 90 days

EEOC Statement:
Strada Services is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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