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Warehouse Customer Service Representative Jobs in Raleigh, NC

hajoca

Customer Service Representative

Raleigh, NC

$15.50 - $21.25/hr

If so, we'd like you to join our team as a Customer Service Representative . About the Role: You ... Be able to learn to operate warehouse material-handling equipment. * Read, write, speak, and ...

hajoca

Customer Service Representative

Raleigh, NC

$15.50 - $21.25/hr

If so, we'd like you to join our team as a Customer Service Representative . About the Role: You ... Be able to learn to operate warehouse material-handling equipment. * Read, write, speak, and ...

Sola Plumbing

Customer Service Rep

Garner, NC · On-site

$17 - $22/hr

If you're tired of working for bosses who couldn't care less about you and would enjoy a position where you can try and learn new things, then you could love being a full-time Customer Service Rep ...

Verdesian

Customer Service Representative

Cary, NC · On-site

$16.25 - $22.25/hr

The CSR will be responsible for delivering exceptional customer service. The position is ... Coordinate logistics with public warehouses and manufacturing sites which includes coordinating ...

Verdesian

Customer Service Representative

Cary, NC · On-site

$15 - $20.25/hr

The CSR will be responsible for delivering exceptional customer service. The position is ... Coordinate logistics with public warehouses and manufacturing sites which includes coordinating ...

Comsult Connect

Customer Service Representative

Raleigh, NC · On-site

$15.50 - $21.25/hr

Customer Service Representative Location: Raleigh, NC Department: Customer Service Job Summary: We are seeking a dedicated and enthusiastic Customer Service Representative to join our dynamic team.

Net Commesh

Customer Service Representative

Raleigh, NC · On-site

$15.50 - $21.25/hr

Customer Service Representative Location: Raleigh, NC Department: Customer Service Job Summary: We are seeking a dedicated and enthusiastic Customer Service Representative to join our dynamic team.

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All JobsWarehouse Customer Service Representative JobsWarehouse Customer Service Representative Jobs in Raleigh, NC

Warehouse Customer Service Representative information

See Raleigh, NC salary details

$10

$17

$26

How much do warehouse customer service representative jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for warehouse customer service representative in Raleigh, NC is $17.55, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $18.70 per hour, depending on experience, location, and employer.

What does a warehouse customer service representative do?

A Warehouse Customer Service Representative acts as a liaison between customers and the warehouse team. Their primary responsibilities include processing orders, handling customer inquiries or complaints, coordinating shipments, and ensuring that deliveries are accurate and timely. They often use inventory management systems to track orders and work closely with warehouse staff to resolve issues. Excellent communication and problem-solving skills are essential for this role.

What are the key skills and qualifications needed to thrive as a warehouse customer service representative?

To thrive as a Warehouse Customer Service Representative, you need strong organizational skills, attention to detail, and experience with inventory management or logistics, often supported by a high school diploma or equivalent. Familiarity with warehouse management systems (WMS), order processing software, and barcode scanners is typically required. Exceptional communication, problem-solving abilities, and a customer-oriented mindset are valuable soft skills in this role. These skills ensure accurate order fulfillment, efficient operations, and positive customer experiences within a fast-paced warehouse environment.

How does a warehouse customer service representative typically interact with other departments within the warehouse environment?

Warehouse Customer Service Representatives frequently collaborate with departments such as inventory control, shipping and receiving, and operations. They act as a liaison between customers and warehouse staff to ensure orders are accurately processed and customer concerns are addressed promptly. This role often involves tracking shipments, resolving discrepancies, and coordinating with team leads to prioritize urgent requests, making strong communication and teamwork skills essential. Regular interaction with various teams helps promote a smooth workflow and high customer satisfaction.

What is the difference between Warehouse Customer Service Representative vs Warehouse Associate?

AspectWarehouse Customer Service RepresentativeWarehouse Associate
Primary RoleHandles customer inquiries, order processing, and service issuesPerforms physical tasks like picking, packing, and shipping
Required SkillsCustomer service, communication, basic computer skillsPhysical stamina, inventory management, forklift operation (if applicable)
Work EnvironmentOffice and warehouse setting, interacting with customersPrimarily warehouse floor, physical labor
Common CertificationsNone typically required, customer service experience preferredForklift certification, OSHA safety training

While both roles are essential in warehouse operations, the Warehouse Customer Service Representative focuses on customer interactions and order management, whereas the Warehouse Associate handles physical warehouse tasks. Understanding these differences helps job seekers find the right fit based on skills and interests.

What are popular job titles related to Warehouse Customer Service Representative jobs in Raleigh, NC?

For Warehouse Customer Service Representative jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Warehouse Customer Service Representative jobs in Raleigh, NC look for?

The top searched job categories for Warehouse Customer Service Representative jobs in Raleigh, NC are:

Warehouse Customer Service Representative jobs near you
Infographic showing various Warehouse Customer Service Representative job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 21% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $36,500 per year, or $17.5 per hour.

Customer Service Representative

Kimbrell's Home Furnishings

Raleigh, NC • On-site

$14.25 - $19.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 27 days ago

Job description

Benefits:
  • + Commision
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discounts

Customer Service Representative (CSR)
Job Summary:

The Customer Service Representative (CSR) delivers an exceptional in-store experience by supporting sales and customer service efforts. This role focuses on building customer relationships, guiding customers through the purchasing journey, and ensuring a seamless experience from initial engagement through ongoing account support. The CSR partners with the store team to drive business, enhance customer satisfaction, and support a high-performing retail environment.
Essential Duties and Responsibilities:

·         Provide a welcoming, professional, and engaging customer experience across all interactions
·         Build strong customer relationships to drive loyalty, repeat business, and referrals
·         Support customers throughout the purchasing journey, including follow-up and ongoing communication
·         Partner with sales associates to support sales activities and contribute to revenue growth
·         Conduct customer outreach, follow-ups, and assist with promotions, events, and business development efforts
·         Assist customers with financing options, credit applications, and transaction processing while ensuring accuracy and compliance
·         Maintain and support customer accounts by addressing questions, explaining payment options, and resolving concerns with professionalism
·         Process payments, maintain accurate records, and protect customer information in accordance with company policies
·         Support daily store operations, including administrative tasks, recordkeeping, and use of POS systems
·         Collaborate with team members to ensure efficient store performance and a positive work environment
·         Perform other duties as assigned
Knowledge, Skills, Competencies and Abilities:

·         Strong customer service and interpersonal skills
·         Excellent communication and relationship-building abilities
·         Sales-oriented mindset with a passion for helping customers
·         Basic understanding of financial transactions or willingness to learn
·         Strong organizational, multitasking, and problem-solving skills
·         Ability to work effectively in a fast-paced, team-oriented retail environment
·         Professionalism and ability to represent the brand positively
Required Qualifications:

·         High school diploma or equivalent preferred; equivalent combination of education and relevant experience will be considered
·         Strong customer service and interpersonal skills 
·         Excellent communication and relationship-building abilities 
·         Sales-minded with a passion for helping customers 
·         Basic understanding of financial transactions or willingness to learn 
·         Strong organizational and multitasking skills 
·         Ability to thrive in a fast-paced, team-oriented retail environment 
·         Bilingual (English-Spanish) ability may be a plus based on specific store staffing needs
About Kimbrell’s Furniture:
At Kimbrell’s Furniture, our founder’s vision continues to guide everything we do: “Our passion is to improve the happiness and well-being of others through home furnishings.” This purpose shapes how we serve our customers, support our communities, and collaborate as a team every day.
No matter your role, you are part of something bigger. Together, we create spaces that bring comfort, joy, and connection into people’s homes while building a supportive, values-driven workplace where individuals can grow, contribute, and thrive. If you’re looking for more than just a job—if you’re looking to make an impact—we invite you to be part of the Kimbrell’s team.
Kimbrell’s Furniture is an Equal Opportunity Employer. We are committed to fostering an inclusive workplace and providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state, or local laws.