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Warehouse Customer Service Representative Jobs in Raleigh, NC

Pratt Industries

Customer Service Representative

Raleigh, NC · On-site

$15.50 - $21.25/hr

Customer Service Representative Location : Raleigh, NC Job Type : Full Time, Salary Non-Exempt ... Tracking warehouse items to ensure availability and that agreed upon minimum/maximum levels are ...

Pratt Industries

Customer Service Representative

Raleigh, NC · On-site

$15.50 - $21.25/hr

Customer Service Representative Location : Raleigh, NC Job Type : Full Time, Salary Non-Exempt ... Tracking warehouse items to ensure availability and that agreed upon minimum/maximum levels are ...

Southern Shingles

Customer Service Representative

Raleigh, NC · On-site

$15.50 - $21.25/hr

This role engages directly with walk-in customers, coordinates with sales, drivers, and warehouse ... The Customer Service Representative reports to the Branch Manager and has no direct reports. This ...

AA2IT

Customer Service Rep

Durham, NC · On-site

$14.50 - $19.75/hr

Customer Service Representative Pay Rate: 35/HR Location: 2 T.W.Alexander Drive, Research Triangle ... Manage order plan and coordination with warehouse to ensure customer requested delivery dates are ...

Hajoca Corporation

Customer Service Representative

Raleigh, NC · On-site

$15.50 - $21.25/hr

Customer Service Representative Hajoca Corporation is one of the country's largest privately-held ... A typical Profit Center is the heart of our business and consists of a warehouse, counter, sales ...

Hajoca Corporation

Customer Service Representative

Raleigh, NC · On-site

$15.50 - $21.25/hr

A typical Profit Center is the heart of our business and consists of a warehouse, counter, sales ... Hajoca is one of those trade names and is looking for a Customer Service Representative at their ...

Conflux Systems

Customer Service Representative

Cary, NC · On-site

$16.25 - $22.25/hr

Customer Service Representative The Customer Service Representative is a dynamic, non-call center role focused on delivering a world-class customer experience in a fast-paced service environment.

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Warehouse Customer Service Representative information

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How much do warehouse customer service representative jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for warehouse customer service representative in Raleigh, NC is $17.55, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $18.70 per hour, depending on experience, location, and employer.

What does a warehouse customer service representative do?

A Warehouse Customer Service Representative acts as a liaison between customers and the warehouse team. Their primary responsibilities include processing orders, handling customer inquiries or complaints, coordinating shipments, and ensuring that deliveries are accurate and timely. They often use inventory management systems to track orders and work closely with warehouse staff to resolve issues. Excellent communication and problem-solving skills are essential for this role.

What are the key skills and qualifications needed to thrive as a warehouse customer service representative?

To thrive as a Warehouse Customer Service Representative, you need strong organizational skills, attention to detail, and experience with inventory management or logistics, often supported by a high school diploma or equivalent. Familiarity with warehouse management systems (WMS), order processing software, and barcode scanners is typically required. Exceptional communication, problem-solving abilities, and a customer-oriented mindset are valuable soft skills in this role. These skills ensure accurate order fulfillment, efficient operations, and positive customer experiences within a fast-paced warehouse environment.

How does a warehouse customer service representative typically interact with other departments within the warehouse environment?

Warehouse Customer Service Representatives frequently collaborate with departments such as inventory control, shipping and receiving, and operations. They act as a liaison between customers and warehouse staff to ensure orders are accurately processed and customer concerns are addressed promptly. This role often involves tracking shipments, resolving discrepancies, and coordinating with team leads to prioritize urgent requests, making strong communication and teamwork skills essential. Regular interaction with various teams helps promote a smooth workflow and high customer satisfaction.

What is the difference between Warehouse Customer Service Representative vs Warehouse Associate?

AspectWarehouse Customer Service RepresentativeWarehouse Associate
Primary RoleHandles customer inquiries, order processing, and service issuesPerforms physical tasks like picking, packing, and shipping
Required SkillsCustomer service, communication, basic computer skillsPhysical stamina, inventory management, forklift operation (if applicable)
Work EnvironmentOffice and warehouse setting, interacting with customersPrimarily warehouse floor, physical labor
Common CertificationsNone typically required, customer service experience preferredForklift certification, OSHA safety training

While both roles are essential in warehouse operations, the Warehouse Customer Service Representative focuses on customer interactions and order management, whereas the Warehouse Associate handles physical warehouse tasks. Understanding these differences helps job seekers find the right fit based on skills and interests.

What are popular job titles related to Warehouse Customer Service Representative jobs in Raleigh, NC?

For Warehouse Customer Service Representative jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Warehouse Customer Service Representative jobs in Raleigh, NC look for?

The top searched job categories for Warehouse Customer Service Representative jobs in Raleigh, NC are:

Warehouse Customer Service Representative jobs near you
Infographic showing various Warehouse Customer Service Representative job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 21% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $36,500 per year, or $17.5 per hour.

Customer Service Representative

Knightdale, NC

Synerfac Technical Staffing
Recruiting and Staffing Services • 51 - 200 employees
Learn more about Synerfac Technical Staffingexternal

$14.50 - $19.50/hr

Full-time

Posted 9 days ago

Job description

Customer Service Representative
Location: Knightdale, NC
Schedule: Onsite, M-F 8AM-5PM
Our client is looking for a personable, detail-oriented Customer Service Representative to join a well-established supplier serving the Printed Circuit Board industry's global supply chain. Responsibilities include:
- Answer phone and email inquiries to assist customers
- Quote pricing in line with appropriate gross margin guidelines
- Process customer purchase orders through the ERP system
- Invoice completed orders and send confirmations to customers
- Coordinate with suppliers and internal team members to meet customer needs
- Communicate with the warehouse on tracking, order status, and inventory
Requirements:
- 3+ years of experience in customer service
- High School diploma or equivalent
- Valid Driver's License
- Computer proficiency with ERP system experience
Preferred:
- Experience in the manufacturing industry
- Experience with in a warehouse, ability to assist in the warehouse as needed
- Inventory management knowledge
By applying for this job, you agree to receive calls, Al-generated calls, text messages, or emails from Synerfac Technical Staffing and our contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undeliverable messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at www.synerfac.com/privacy/
Synerfac Technical Staffing logo

About Synerfac Technical Staffing

Sourced by ZipRecruiter

Since 1987, Synerfac has served three groups, Our Clients, Our Candidates and Our Staff. We treat all three with equal importance because we recognize the synergy of success when one group succeeds, We all succeed. Synerfac is in the business of providing opportunities and adding value. We strive to create extraordinary experiences. For our clients we provide staffing services that enable them to focus on their core competencies which will add value to their businesses. For our employees we provide permanent and temporary assignments that complement their job skills and experience while providing professional and financial rewards. For our staff –we provide careers that are balanced, uplifting and carry the highest rewards by continually improving our business process. Our goal is to enhance the lives and enterprises of all those we touch to make them better off for having known us.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Cherry Hill, NJ, US

Social media

Twitter

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