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Warehouse Customer Service Representative Jobs in Indiana

Crown Equipment

Service Customer Care Rep

Plainfield, IN · On-site

$15.75 - $21.25/hr

Service Customer Care Rep Location: Plainfield, IN, US, 46168 Company Description: Crown Equipment ... solutions, warehouse products and support services to meet their needs anytime, anywhere. Job ...

Equnited

Customer Service Rep

Elkhart, IN · On-site

$15.50 - $21/hr

Customer Service Rep Customer Service Rep is the liaison between Customer and the company. They provide support to our warehouse and third-party logistics operation. Requirements: * Warehousing ...

kirbyrisk

Customer Service Representative

Lafayette, IN

$15.50 - $21/hr

Warehousing and Inventory Management * Vendor and Customer Communications * Order Entry and Product Support Every day is an opportunity to make a difference for our customers and grow within a ...

kirbyrisk

Customer Service Representative

Lafayette, IN

$15.50 - $21/hr

Warehousing and Inventory Management * Vendor and Customer Communications * Order Entry and Product Support Every day is an opportunity to make a difference for our customers and grow within a ...

EQ United

Customer Service Rep

Elkhart, IN · On-site

$15.25 - $20.50/hr

Customer Service Rep is the liaison between Customer and the company. They provide support to our warehouse and third-party logistics operation. Requirements: * Warehousing background with knowledge ...

Kirby Risk

Customer Service Representative

Lafayette, IN · On-site

$15.50 - $21/hr

Warehousing and Inventory Management * Vendor and Customer Communications * Order Entry and Product Support Every day is an opportunity to make a difference for our customers and grow within a ...

Kirby Risk

Customer Service Representative

Lafayette, IN · On-site

$15.50 - $21/hr

Warehousing and Inventory Management * Vendor and Customer Communications * Order Entry and Product Support Every day is an opportunity to make a difference for our customers and grow within a ...

kirbyrisk

Customer Service Representative

Indianapolis, IN

$15.25 - $20.75/hr

Warehousing and Inventory Management * Vendor and Customer Communications * Order Entry and Product Support Every day is an opportunity to make a difference for our customers and grow within a ...

kirbyrisk

Customer Service Representative

Indianapolis, IN

$15.25 - $20.75/hr

Warehousing and Inventory Management * Vendor and Customer Communications * Order Entry and Product Support Every day is an opportunity to make a difference for our customers and grow within a ...

Kirby Risk

Customer Service Representative

Indianapolis, IN · On-site

$15.25 - $20.75/hr

Warehousing and Inventory Management * Vendor and Customer Communications * Order Entry and Product Support Every day is an opportunity to make a difference for our customers and grow within a ...

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All JobsWarehouse Customer Service Representative JobsWarehouse Customer Service Representative Jobs in Indiana

Warehouse Customer Service Representative information

See Indiana salary details

$10

$17

$25

How much do warehouse customer service representative jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for warehouse customer service representative in Indiana is $17.18, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $18.32 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a warehouse customer service representative?

To thrive as a Warehouse Customer Service Representative, you need strong organizational skills, attention to detail, and experience with inventory management or logistics, often supported by a high school diploma or equivalent. Familiarity with warehouse management systems (WMS), order processing software, and barcode scanners is typically required. Exceptional communication, problem-solving abilities, and a customer-oriented mindset are valuable soft skills in this role. These skills ensure accurate order fulfillment, efficient operations, and positive customer experiences within a fast-paced warehouse environment.

What is the difference between Warehouse Customer Service Representative vs Warehouse Associate?

AspectWarehouse Customer Service RepresentativeWarehouse Associate
Primary RoleHandles customer inquiries, order processing, and service issuesPerforms physical tasks like picking, packing, and shipping
Required SkillsCustomer service, communication, basic computer skillsPhysical stamina, inventory management, forklift operation (if applicable)
Work EnvironmentOffice and warehouse setting, interacting with customersPrimarily warehouse floor, physical labor
Common CertificationsNone typically required, customer service experience preferredForklift certification, OSHA safety training

While both roles are essential in warehouse operations, the Warehouse Customer Service Representative focuses on customer interactions and order management, whereas the Warehouse Associate handles physical warehouse tasks. Understanding these differences helps job seekers find the right fit based on skills and interests.

How does a warehouse customer service representative typically interact with other departments within the warehouse environment?

Warehouse Customer Service Representatives frequently collaborate with departments such as inventory control, shipping and receiving, and operations. They act as a liaison between customers and warehouse staff to ensure orders are accurately processed and customer concerns are addressed promptly. This role often involves tracking shipments, resolving discrepancies, and coordinating with team leads to prioritize urgent requests, making strong communication and teamwork skills essential. Regular interaction with various teams helps promote a smooth workflow and high customer satisfaction.

What does a warehouse customer service representative do?

A Warehouse Customer Service Representative acts as a liaison between customers and the warehouse team. Their primary responsibilities include processing orders, handling customer inquiries or complaints, coordinating shipments, and ensuring that deliveries are accurate and timely. They often use inventory management systems to track orders and work closely with warehouse staff to resolve issues. Excellent communication and problem-solving skills are essential for this role.
What are popular job titles related to Warehouse Customer Service Representative jobs in Indiana? For Warehouse Customer Service Representative jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Warehouse Customer Service Representative jobs in Indiana look for? The top searched job categories for Warehouse Customer Service Representative jobs in Indiana are:
What cities in Indiana are hiring for Warehouse Customer Service Representative jobs? Cities in Indiana with the most Warehouse Customer Service Representative job openings:
Warehouse Customer Service Representative jobs near you
Infographic showing various Warehouse Customer Service Representative job openings in Indiana as of August 2026, with employment types broken down into 92% Full Time, and 8% Part Time. Highlights an 100% In-person job distribution, with an average salary of $35,729 per year, or $17.2 per hour.

Warehouse Customer Service Representative

GEODIS

Indianapolis, IN • On-site

$20/hr

Full-time

Medical, Dental, Vision

Re-posted 28 days ago

GEODIS rating

6.6

Company rating: 6.6 out of 10

Based on 122 frontline employees who took The Breakroom Quiz

269th of 360 rated logistics

Job description

WAREHOUSE CUSTOMER SERVICE REPRESENTATIVE
Text DELIVER to 88300 to apply or check out more jobs at www.workatGEODIS.com!
GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities.
Look what you'll get by joining the GEODIS team!
  • Get Good Money - Fair pay and some jobs come with bonus opportunities.
  • Get the Right Job/Right Schedule - Part-time, full-time, seasonal - days, nights, weekends, and even gig work. We have the job and shift you want.*
  • Get Paid Early - Payday as early as you want. Access your earnings on demand.
  • Get Free Healthcare - Access to telemedicine from day 1 at no cost. Other benefit options include healthcare, dental, and vision at affordable costs after a short waiting period.*
  • Get a Break - Paid holidays, time off, short-term disability, and new parent leave are a few of the ways we support time away from work to take care of your life.*
  • Stay Safe - We pride ourselves on a safe, clean, and healthy work environment for everyone.
  • Get a Voice - We are always asking our teammates to tell us how to make their experience working at GEODIS even better.
  • Get Promoted - When you are ready to take the next step in your career, we will be there to support you. We promote about 10% of our warehouse workers each year.
  • Get a Boost - Our "GEODIS Compassion Fund" makes one-time grants to teammates who have experienced unexpected catastrophes.
  • Get Involved - Volunteer in your community or donate to the "GEODIS Foundation" or "GEODIS Compassion Fund".
  • Have FUN - Work with fun, supportive people just like you!
  • Find Your Place - We value diversity and seek to provide an inclusive culture. Join an Employee Resource Group, participate in an international lunch, or celebrate your heritage to find your place of belonging.
  • Find Your Future - Whether you are interested in the opportunity to work seasonally or looking to launch your career, GEODIS is the place!

*Eligibility varies based on location, job, employee type, or length of service.
What you will be doing:
  • Interacts with customers by phone, email, or in person and receives orders or changes in service.
  • Adjusts complaints concerning billing or service rendered, referring complaints of service failures to designated departments for investigation.
  • Processes and inputs all customer orders and receipts. Runs stock reports to check for product availability.
  • Generates all related paperwork and necessary information required for customer work orders, checks all orders for special requests, and posts inventory records.
  • Coordinates special, last minute shipping requests with the transportation departments, expediting orders, as necessary.
  • Traces orders as required and notifies customers of any activity concerning their merchandise, including shipping and tracing information.
  • Assures proper invoicing of accounts by verifying computer generated invoices.
  • Maintains a good working relationship with customers by responding to all inquiries and complaints concerning receipts, invoices, shipments, inventory counts, etc., in a courteous and efficient manner.
  • Reports customer feedback to management, including any signs of customer dissatisfaction.
  • Acts as liaison between the warehouse and the customer in administration of accounts and between the office and customer regarding invoicing and credit changes
  • Performs paperwork associated with orders including the maintenance of customer files.
  • Performs clerical work as required including answering phone calls, operating various office machines and computers, corresponding with customers, and greeting customers and visitors in the office.
  • Maintains current and accurate procedure book which details the processing requirements for each account; prepares any report concerning customer services activities and performs other customer service and company related duties, as necessary.
  • Notifies management of all requested changes from the customer regarding shipping, handling, or administrative characteristics
  • Works with management regarding product routing for customers
  • For food accounts, incumbent is responsible to report food safety problems to senior management to initiate action.

Requirements:
  • Minimum 6 months related experience and/or training
  • Experience with AS400 operating systems and warehouse management systems preferred.
  • PC literate with experience with Microsoft Outlook, Word, and Excel
  • Ability to write reports, business correspondence, and procedure manuals.
  • Ability to effectively present information and respond to questions from groups of managers, customers, and co-workers.
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
Job Duties as documented in this job description are considered "Essential Functions" and have been created by the standards of the Equal Employment Opportunity Commission (EEOC). The standards of the Americans with Disabilities Act (1990) require that employees be able to perform "Essential Functions" of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the "Essential Functions".
More about GEODIS
GEODIS is a global third-party logistics provider (3PL for short) powering the supply chains of some of the top brands and manufacturers. Our legacy of excellence in supply chain solutions spans decades. Come find your future with us as we shape the future of logistics. Visit www.workatGEODIS.com to learn more.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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