Job Title - Technical Support Analyst - 100% ON SITE
Start Date - 08/01/2025
End Date - 01/22/2026
Client location - Warrenton, VA 20187
Interview Type - Both Webcam and In-Person Interview
Skills Matrix -
Skill Required / Desired Amount of Experience
Basic knowledge on setup, configuration, and maintenance of PC desktops, laptops, and related peripheral devices (printers, scanners, etc.). Required 3 Years
Basic knowledge of supporting Windows Operating System, Microsoft Office suite, Internet Web Browsers, Anti-Virus Software, and various software. Required 3 Years
Basic knowledge with setup, configuration, and troubleshooting of mobile devices. Required 3 Years
Basic experience with the setup and support for IT presentations utilizing equipment and software. Required 3 Years
Basic experience with IT inventory control and reporting. Required 3 Years
Basic experience with IT staff training via in person or electronic media. Required 3 Years
Basic experience with analog and digital phone configuration and troubleshooting. Required 3 Years
Working knowledge and experience with computer application installation, administration, and training. Required 3 Years
Possesses professional and courteous attitude with customers, team members, and support vendors with the ability to communicate clearly & effectively. Required 3 Years
Possesses excellent problem-solving skills and has the ability to utilize available resources to assess/resolve problems in a timely manner. Required 3 Years
Possesses the ability to create IT documentation on technical issues and provide solutions that are easy to understand. Required 3 Years
Ability to lift up to 50 lbs. and able to perform repetitive motion to include standing, sitting, reaching, lifting, walking, bending, and climbing. Required 3 Years
Must have the McAfee Anti-Virus Software, Adobe Acrobat, and other commercial business software products to be considered. Pls highlight ON RESUME Required 3 Years