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Vrbo Hotels Jobs (NOW HIRING)

... Hotels.com, and Vrbo - along with a leading B2B travel business and travel advertising offerings. Across our brands and business, we help travelers explore the world with confidence and ease.

Guest Experience Agent

Lincoln City, OR

$16 - $20.25/hr

... and Vrbo; ensure correct rates, availability and guest information are entered into internal ... Associates degree preferred. * 2 years experience in Hotels, Vacation Rentals, Sales or Customer ...

Guest Experience Agent

Lincoln City, OR · On-site

$16 - $20.25/hr

... and Vrbo; ensure correct rates, availability and guest information are entered into internal ... Associates degree preferred. * 2 years experience in Hotels, Vacation Rentals, Sales or Customer ...

... VRBO, etc. * Accepts and executes gift certificate orders where applicable * Complies with all reservation related safety, security and financial procedures, hotel policies and standards of conduct

New

... VRBO, etc. * Accepts and executes gift certificate orders where applicable * Complies with all reservation related safety, security and financial procedures, hotel policies and standards of conduct

... VRBO, etc. * Accepts and executes gift certificate orders where applicable * Complies with all reservation related safety, security and financial procedures, hotel policies and standards of conduct

Guest Experience Agent

Lincoln City, OR · On-site

$16 - $20.25/hr

... and Vrbo; ensure correct rates, availability and guest information are entered into internal ... Associates degree preferred. * 2 years experience in Hotels, Vacation Rentals, Sales or Customer ...

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Vrbo Hotels information

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$7

$14

$19

How much do vrbo hotels jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for vrbo hotels in the United States is $14.60, according to ZipRecruiter salary data. Most workers in this role earn between $12.50 and $16.35 per hour, depending on experience, location, and employer.

What is Vrbo Hotels?

Vrbo Hotels are accommodations listed on Vrbo, a vacation rental platform, that include traditional hotels, boutique hotels, and serviced apartments. Vrbo originally focused on private vacation homes, but it has expanded to offer hotel-style lodging options to provide travelers with more choices. These hotel listings can be booked directly through the Vrbo website or app, often offering amenities similar to those found in vacation rentals, such as kitchens or family-friendly features. This expansion allows travelers to choose from a wider range of accommodation types for their trips.

What is the difference between Vrbo Hotels vs Vacation Rental Property Managers?

AspectVrbo HotelsVacation Rental Property Managers
CredentialsTypically no formal credentials required; platform-basedMay require real estate or property management licenses
Work EnvironmentOnline platform facilitating bookingsOn-site or remote management of properties
Industry UsagePart of the vacation rental industry, focusing on short-term rentalsManaging multiple rental properties for owners
Search & Comparison IntentUsers compare platform features and booking optionsUsers compare management services and expertise

Vrbo Hotels primarily serve as an online booking platform for short-term vacation rentals, while vacation rental property managers handle the day-to-day operations and management of rental properties. Understanding these differences helps travelers choose the right booking method and property owners select suitable management services.

What are the key skills and qualifications needed to thrive as a Vrbo Hotels account manager?

To thrive as a Vrbo Hotels Account Manager, you need a solid understanding of the hospitality industry, account management experience, and a bachelor’s degree in business or a related field. Familiarity with customer relationship management (CRM) software, online travel agency (OTA) platforms, and data analysis tools is typically required. Strong interpersonal skills, negotiation abilities, and problem-solving aptitude set top performers apart in this role. These competencies ensure successful client relationships, optimized hotel listings, and increased bookings on the Vrbo platform.

How does a role at Vrbo Hotels typically collaborate with property owners and customer support teams?

In a Vrbo Hotels role, you will regularly interact with property owners to ensure listings are accurate and updated, while also working closely with customer support to address guest concerns or booking issues. Effective communication and problem-solving are key, as you'll often serve as a bridge between owners and guests to provide a seamless experience. Collaboration often takes place through digital platforms and regular meetings, fostering a team environment focused on quality and guest satisfaction.
More about Vrbo Hotels jobs
What cities are hiring for Vrbo Hotels jobs? Cities with the most Vrbo Hotels job openings:
What states have the most Vrbo Hotels jobs? States with the most job openings for Vrbo Hotels jobs include:
Infographic showing various Vrbo Hotels job openings in the United States as of August 2026, with employment types broken down into 74% Full Time, 15% Part Time, 1% Temporary, and 10% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $30,377 per year, or $14.6 per hour.

Senior Director, ML/AI - Search and Recommendations

Expedia

Seattle, WA

Full-time

Medical, Dental, Vision, PTO

Re-posted 9 hours ago


Expedia Group rating

6.9

Company rating: 6.9 out of 10

Based on 25 frontline employees who took The Breakroom Quiz

8th of 11 rated travel agencies


Job description

At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and advertisers through our consumer brands, B2B network, and travel advertising business.


Here, you'll do meaningful work that helps millions of people discover, book, and experience travel with more ease, confidence, and joy. Our five Behaviors-Traveler First, Think Big, Operate with Excellence, Ownership Mindset, and Succeed Together-help foster a supportive environment where people can grow their careers and have the flexibility, benefits, and support to do their best work. Join us and build for travelers everywhere.

Senior Director, ML/AI - Search and Recommendation

Introduction to Team

Expedia Product & Technology builds innovative products, services, and tools to deliver high-quality experiences for travelers, partners, and our employees. A singular technology platform powered by data and machine learning provides secure, differentiated, and personalized experiences for the traveler and our partners that drive loyalty and customer satisfaction.

The AI & ML organization is the engine of our marketplace, and Search and Recommendation is its most strategically important component. This role leads the centralized science portfolio that defines how millions of travelers discover the world: directly creating the algorithms that power the core marketplace dynamics across Vrbo, Hotels.com, and Expedia. We are at a pivotal moment of transformation, moving beyond siloed models to build Ranking Foundation Models that capture universal traveler preferences and distill this intelligence across vertical use cases. You will lead the teams responsible for the core ranking algorithms and retrieval systems that serve as the primary interface between traveler intent and our global supply.

In the role you will

  • Lead the Strategic Vision: Define and execute the scientific roadmap for the company's most critical asset, the Search and Recommendation stack. Drive the shift from classical ranking to next-generation, AI-native discovery experiences using the latest AI breakthroughs.

  • Serve as a Key Strategic Partner: Act as the primary counterpart to senior Product and Engineering leadership. You will not just support the roadmap but actively shape it, determining how centralized ranking capabilities can unlock new marketplace opportunities and streamline the architecture.

  • Make Technical Architecture Decisions: Own the high-level architectural decision-making for search ranking and recommendations. You will decide how to integrate the latest AI (e.g., Vector Search, RAG, Hybrid Retrieval) into our production stack, balancing performance, latency, cost, and scalability.

  • Develop Ranking Foundation Models & Distill Intelligence: Champion a strategy to move from fragmented models to large-scale Ranking Foundation Models. Oversee the training of massive, multi-objective architectures (e.g., Transformer-based ranking, Universal User/Item Representations) and orchestrate the distillation of this core ranking intelligence into efficient, vertical-specific models.

  • Lead and Scale High-Performing Teams: Manage and mentor a large, multi-disciplinary organization of Applied Scientists and ML Leaders. Foster a culture that bridges the gap between state-of-the-art research and high-velocity product deployment.

  • Drive Marketplace Health: Ensure our algorithms optimize for long-term business value while maintaining a healthy ecosystem for our supply partners.

Minimum Qualifications

  • PhD or Master's in Computer Science, Machine Learning, Statistics, or a related field, or equivalent professional experience.

  • 15+ years of experience in Data Science and Machine Learning, with 8+ years of experience managing high-performing science teams and managing managers.

  • Deep technical authority in Search and Ranking: Proven experience designing and deploying large-scale Ranking Foundation Models, Representation Learning, and Retrieval systems (e.g., Learning-to-Rank, Two-Tower architectures, Multi-Task Learning).

  • Expertise in Model Distillation: Experience training large-scale "Teacher" models and applying Knowledge Distillation techniques to create efficient "Student" models for high-throughput production ranking.

  • Architectural Leadership: Experience making build-vs-buy decisions and designing ML systems that handle massive scale and real-time inference requirements.

  • Stakeholder Influence: Strong business acumen and ability to influence executive stakeholders; capable of explaining complex architectural trade-offs to non-technical partners.

Preferred Qualifications

  • Experience leading ML/AI teams in a two-sided marketplace, balancing supply and demand dynamics.

  • A track record of successfully migrating legacy search stacks to modern, deep-learning, or vector-based architectures.

  • Proven track record as a recognized industry leader (e.g., conference talks at RecSys/SIGIR/KDD, patents, or open-source contributions).

  • Exceptional organizational leadership skills, with a history of attracting top talent and designing effective org structures for hybrid Research/Engineering teams.

The total cash range for this position in Seattle is $296,000.00 to $414,500.00. Employees in this role have the potential to increase their pay up to $473,500.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.The total cash range for this position in San Jose is $323,000.00 to $452,500.00. Employees in this role have the potential to increase their pay up to $517,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.

Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual's knowledge, skills, and experience. Pay ranges may be modified in the future.

Benefits and perks

Expedia Group offers benefits and perks designed to support employees and their families, including medical, dental, and vision coverage, paid time off, an Employee Assistance Program, wellness and travel reimbursement, travel discounts, and International Airlines Travel Agent Network (IATAN) membership. Learn more about life at Expedia Group at https://careers.expediggroup.com/life.


Accommodation requests

Expedia Group is committed to providing an inclusive and accessible recruiting experience. If you need an accommodation or adjustment due to a disability during the application or recruiting process, please submit a request at https://expedia.service-now.com/askeg?id=job_accommodation.


About Expedia Group

Expedia Group includes three flagship consumer brands - Expedia, Hotels.com, and Vrbo - along with a leading B2B travel business and travel advertising offerings. Across our brands and business, we help travelers explore the world with confidence and ease.


Important notice

Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never share sensitive personal information unless you are confident of the recipient. Expedia Group does not extend job offers via email or messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official place to find and apply for roles is https://careers.expediagroup.com/jobs/.


Equal Opportunity

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.

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