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Related

Vice President of Operations

Chicago, IL · On-site

$200K/yr

The VP of Operations holds enterprise-level accountability for the strategic and day-to-day management of all property operations, encompassing leasing and marketing, financial performance, physical ...

Related

Vice President of Operations

Chicago, IL

The VP of Operations holds enterprise-level accountability for the strategic and day-to-day management of all property operations, encompassing leasing and marketing, financial performance, physical ...

JRG Partners

VP of Manufacturing

Atlanta, GA · On-site

Job Title: VP of Manufacturing Company Overview: Our client is a prominent player in the aerospace manufacturing industry, known for its commitment to excellence, innovation, and quality. We ...

Ascend Dallas

VP of Development

Dallas, TX · On-site

$105K - $115K/yr

Vice President of Development Ascend Dallas is a nonprofit organization committed to helping women and families create their path to a better life through financial security and parenting supports.

Vaco by Highspring

VP of Finance

Emeryville, CA · Hybrid

$250K - $270K/yr

Base pay range $250,000.00/yr - $270,000.00/yr Direct message the job poster from Vaco by Highspring Finance & Accounting recruiter in the Bay Area VP of Finance Our client, an innovative healthcare ...

Applied Physics

VP of Sales

Washington, DC · On-site

As the VP of Sales, you will be responsible for developing sales plans and strategies to achieve sales goals, working with the marketing department to design promotional materials, recruiting and ...

Applied Physics

VP of Sales

Washington, DC · On-site

As the VP of Sales, you will be responsible for developing sales plans and strategies to achieve sales goals, working with the marketing department to design promotional materials, recruiting and ...

Hi-Vac Corporation

VP of Sales

Marietta, OH · On-site

VP of Sales Company: Hi-Vac Corp Location: Marietta, OH | Extensive Travel Required Reports To: VP Corporate Development Hi-Vac is seeking an experienced and results-driven Vice President of Global ...

Applied Physics

VP of Sales

Washington, DC

As the VP of Sales, you will be responsible for developing sales plans and strategies to achieve sales goals, working with the marketing department to design promotional materials, recruiting and ...

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A VP of Operations often encounters challenges in aligning goals and communication across diverse departments such as finance, sales, and production. Balancing competing priorities while ensuring cohesive teamwork can require robust conflict resolution and negotiation skills. Regularly, the VP must foster collaboration, clarify expectations, and implement efficient processes to keep projects on track. Building strong relationships with department heads and maintaining transparency are key to overcoming these challenges and driving organizational success.

What are the key skills and qualifications needed to thrive as a VP of Operations, and why are they important?

To thrive as a VP of Operations, you need strong leadership abilities, strategic planning expertise, and a solid background in business management, often supported by a bachelor's or master's degree in business or a related field. Familiarity with enterprise resource planning (ERP) systems, data analytics tools, and process optimization methodologies like Lean or Six Sigma is typically required. Exceptional communication, decision-making, and change management skills distinguish top performers in this role. These capabilities are essential for driving organizational efficiency, aligning teams, and achieving business objectives at a senior leadership level.

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The salary for a Vice President (VP) varies widely depending on the industry, company size, and location, but it generally ranges from $100,000 to over $250,000 annually. Senior VPs or those in high-demand sectors may earn significantly more, often supplemented with bonuses, stock options, and other benefits.

What job position is VP?

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AspectVp OfDirector Of
ResponsibilitiesStrategic planning, high-level decision making, overseeing multiple departmentsManaging specific projects or teams, implementing strategies, operational oversight
Required CredentialsTypically requires extensive experience, advanced degrees, leadership certificationsRelevant experience, industry-specific knowledge, sometimes certifications
Work EnvironmentExecutive offices, cross-departmental collaborationDepartmental offices, team management
Industry UsageCommon in large organizations, corporate strategy rolesCommon in mid-sized to large organizations, operational roles

The Vp Of generally holds a higher strategic and leadership role compared to the Director Of, focusing on overarching company goals and cross-departmental leadership. The Director Of typically manages specific teams or projects within a department, executing strategies set by higher executives.

What are the 7 levels of the job title hierarchy?

In executive roles like VP of a department, the typical hierarchy includes levels such as Vice President, Senior Vice President, Executive Vice President, President, Chief Officer (e.g., CEO, CFO), Chairman, and Board of Directors. These levels reflect increasing responsibility, scope, and strategic influence within an organization.

What does a VP of (Vice President Of) do in a company?

A VP of, or Vice President Of, is a senior executive responsible for overseeing a specific department or function within a company, such as sales, marketing, finance, or operations. They help develop and execute strategic plans, manage teams, and ensure their area aligns with the organization’s goals. VPs often report directly to the C-suite, such as the CEO or COO, and play a key role in decision-making, budgeting, and performance management. Their responsibilities can vary depending on the industry and company size, but leadership and cross-functional collaboration are always essential aspects of the role.
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Vp Of jobs near you
Vice President of Operations

Vice President of Operations

Related

Chicago, IL • On-site

$200K/yr

Full-time

Posted 12 days ago

Related Companies rating

7.1

Company rating: 7.1 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

96th of 160 rated real estate companies

Job description

Responsibilities
The Vice President of Operations reports to the Senior Vice President of Related Management and provides senior executive leadership over the full operational performance of the Midwest luxury and mixed-income rental portfolio, including flagship properties such as The Row Fulton Market, 500 Lake Shore Drive, 400 Lake Shore Drive, and pipeline assets. The VP of Operations holds enterprise-level accountability for the strategic and day-to-day management of all property operations, encompassing leasing and marketing, financial performance, physical asset stewardship, talent development, and resident experience.
This role is the principal driver of operating excellence across the Midwest rental platform and serves as the senior escalation point for all Regional Managers and General Managers in the portfolio. The VP of Operations is responsible for modeling, disseminating, and consistently reinforcing the Related Management Company philosophy of respect-based property and personnel management in pursuit of owner objectives. He/she ensures full regulatory compliance with all applicable Equal Employment Opportunity, Fair Housing, and Human Rights statutes across all managed assets and markets.
DUTIES AND RESPONSIBILITIES
The VP of Operations holds direct enterprise accountability for the following functional areas:
  • Portfolio strategy, performance, and NOI optimization across all Midwest luxury rental assets
  • Executive leadership and development of Regional Managers and General Managers
  • Organizational structure, hiring authority, and workforce planning
  • Financial management, budgeting, and executive-level reporting
  • Resident experience, brand standards, and service quality
  • Physical asset stewardship and capital program oversight
  • Leasing strategy, marketing positioning, and revenue management
  • Regulatory compliance, risk management, and Fair Housing adherence
  • Cross-functional collaboration with development, acquisitions, and corporate leadership
  • Special initiatives and strategic projects as assigned by the SVP

TASKS
Leadership & Talent Development
  • Recruits, develops, and retains a high-performing leadership team including Regional Managers, General Managers, and Assistant Managers; establishes clear performance expectations and accountability structures for all direct and indirect reports
  • Designs and oversees comprehensive onboarding, mentoring, and career development programs for property management leaders across the Midwest portfolio
  • Partners with Human Resources and Talent Acquisition on workforce planning, succession management, compensation benchmarking, and talent pipeline strategy
  • Coaches Regional Managers and GMs on performance management, progressive discipline, and termination processes; ensures all actions align with RMC policy and applicable employment law
  • Oversees the consistent, accurate, and timely completion of performance evaluations across all portfolio leadership roles; drives a culture of feedback and continuous development
  • Establishes supervisory performance expectations aligned with RMC's Affirmative Action Plan and EEO obligations; holds leaders accountable to these standards
  • Partners with HR-Workplace Solutions on all payroll, final pay, and employment compliance matters across the portfolio

Financial Management & NOI Optimization
  • Owns full P&L accountability for the Midwest rental portfolio; presents annual operating and capital budgets to executive leadership and the SVP and Ownership
  • Drives NOI growth through strategic revenue management including dynamic pricing, concession discipline, renewal rate optimization, and occupancy targeting
  • Reviews and approves site-level budget variance analyses (Financial Overviews); ensures timely submission to the regional office in accordance with reporting deadlines
  • Establishes portfolio-wide standards for accounts payable, accounts receivable, purchase order controls, and petty cash management; ensures consistent site-level compliance
  • Approves bad debt write-offs and purchase orders in excess of delegated site-level authority; reviews open items and vacated arrears reports and directs resolution actions
  • Identifies and executes operational expense reduction opportunities without compromising physical asset quality or resident experience
  • Monitors rent collections, landlord/tenant legal proceedings, and arrears trends across all assets; ensures proper escalation to legal counsel and regulatory compliance in all court-related actions with Fair Housing implications
  • Partners with asset management on monthly and quarterly performance reporting; provides executive commentary on portfolio KPIs, variance drivers, and forward projections

Portfolio & Site Operations
  • Oversees all administrative, operational, and resident relations functions across the Midwest rental portfolio; ensures consistent application of RMC policies, standards, and procedures at all sites
  • Conducts regular portfolio-level reviews and property inspections; maintains written records of findings and establishes improvement goals with Regional Managers
  • Establishes, monitors, and enforces enterprise-level standards for apartment turnover, unit inspection protocols, amenity presentation, curb appeal, and building cleanliness across all assets
  • Reviews and approves all administrative and maintenance contracts above site authority; ensures contract compliance and vendor accountability
  • Oversees the implementation of emergency preparedness plans and hazardous materials management programs at all sites
  • Ensures timely compliance with all internal and external audits; directs action plan development and completion when material non-compliance citations are issued by federal, state, or municipal agencies
  • Maintains oversight of site-based compliance reporting - monthly, quarterly, and annually - to all relevant regulatory agencies, in coordination with the Compliance Director
  • Manages lease enforcement, House Rules adherence, and resident-facing legal proceedings across the portfolio; attends court or agency hearings as required

Resident Experience & Brand Standards
  • Champions a hospitality-driven service culture across all luxury rental communities consistent with Related's brand promise of sophisticated urban living
  • Establishes and enforces service standards for leasing, concierge, maintenance response, move-in orientations, and resident communications portfolio-wide
  • Oversees resident complaint escalation processes; ensures all complaints are handled expeditiously, diplomatically, and to resolution
  • Monitors resident satisfaction data and service request completion metrics; identifies trends and drives continuous service improvement initiatives
  • Reviews all resident-facing written correspondence to ensure appropriate tone, accuracy, and adherence to Fair Housing standards at all times
  • Approves community event programming, including holiday events, and ensures consistent delivery to RMC's standard across all sites
  • Oversees management of resident amenity spaces including fitness centers, rooftop terraces, co-working areas, dining rooms, and entertainment lounges

Physical Asset Stewardship & Maintenance Operations
  • Provides executive oversight of day-to-day maintenance operations across the portfolio; ensures all sites maintain RMC standards for physical presentation, building systems, and service delivery
  • Directs the development, implementation, and ongoing review of preventive maintenance programs across all luxury assets; coordinates with Building Engineers as applicable
  • Oversees capital expenditure planning and execution; ensures all capital projects are completed on schedule, within budget, and to approved specifications; requires a minimum of three competitive bids for major upgrades
  • Ensures all outside vendors provide current insurance documentation; maintains insurance files and confirms contract compliance at all sites
  • Interfaces with regional, central office, and external support teams on issues related to building codes, health/safety, environmental compliance, and regulatory requirements
  • Ensures proper key control systems, logbook procedures, service request documentation, and inventory management are in place and consistently maintained at all sites
  • Oversees union relations as applicable; attends arbitration meetings and ensures responsiveness of regional and central office on matters impacting labor agreements

Leasing Strategy & Marketing
  • Sets portfolio-level leasing strategy and revenue targets with Leasing Director; ensures maximum economic rents are achieved through active rent level management, targeted outreach, and resident retention programs
  • Partners with marketing leadership on brand positioning, digital presence, competitive advertising strategy, and employer outreach programs for the Midwest rental portfolio
  • Establishes enterprise standards for leasing team skills including phone capture, qualification, tour execution, closing, objection handling, and follow-up; directs training programs to build and sustain these competencies
  • Ensures all leasing staff maintain current competitive market knowledge through preparation, review, and weekly updates of comp data sheets, rent and occupancy benchmarks, and local market trend analysis
  • Monitors competitive property performance, new development pipelines, economic drivers, and market shifts that may impact the portfolio's occupancy and revenue positioning
  • Ensures accuracy and timeliness of all leasing reporting submitted to the regional and central offices

Strategic Initiatives & Cross-Functional Collaboration
  • Serves as a key enterprise liaison between Related Midwest's property management platform and The Related Companies' broader corporate leadership, sharing operational best practices, systems innovations, and talent resources
  • Collaborates with development and acquisitions teams on due diligence, pro forma review, lease-up planning, and operational readiness for new Midwest rental assets
  • Contributes to district-level policies, procedures, and controls with the participation of the Senior Vice President as warranted
  • Completes pro forma budgets and participates in the development of new management contracts as requested
  • Represents Related Management Company in industry forums, agency relationships, and community stakeholder engagements
  • Leads or supports special projects and assignments, which may be regional or enterprise in scope

#LI-NG1
#ILleadership
#RMC
Qualifications
  • 10+ years of progressive property management experience with a minimum of 5 years in a senior leadership role
  • Demonstrated track record managing multi-property, multi-market portfolios with combined unit counts of 1,000+ in urban high-rise environments
  • Full P&L ownership experience including budget preparation, variance analysis, and NOI-driven performance reporting
  • Exceptional leadership, supervisory, and organizational skills with a demonstrated ability to build and develop high-performing teams
  • Excellent written, verbal, and interpersonal communication skills; executive-level presentation ability
  • Strong financial acumen including working knowledge of accounts payable/receivable, purchase order controls, and capital budget management
  • Comprehensive knowledge of Fair Housing, EEO, and applicable federal, state, and local housing regulations
  • Proficiency in property management systems (Yardi, RealPage, or equivalent) and Microsoft Office Suite
  • Ability to prioritize, manage multiple complex workstreams, and operate effectively both independently and as part of a senior leadership team
  • Bachelor's degree in Business, Real Estate, Hospitality, or a related field

Preferred
  • Deep familiarity with Chicago's rental market including submarkets such as West Loop, Fulton Market, Lakeshore East, River North, and the Gold Coast
  • Experience managing mixed-use assets with ground-floor retail and commercial components
  • MBA or advanced degree in Real Estate, Business Administration, or a related discipline
  • CPM (Certified Property Manager) or ARM (Accredited Residential Manager) designation through IREM

WORKING CONDITIONS
  • Must be accessible and available to respond to off-hours emergency situations across the portfolio
  • Requires flexibility to work varying schedules based on operational needs and executive priorities
  • Regular travel to portfolio properties across the Midwest market is required
  • Some regional or national travel may be required for corporate meetings, industry events, or special projects

Overview
Related Management Company (RMC) is the property management arm of The Related Companies, one of the most prominent privately-owned real estate firms in the United States. RMC manages a premier portfolio of luxury rental, condominium, affordable, and mixed-use communities across New York, Chicago, Southern California, Northern California, Florida, Illinois, and other markets. Related Midwest - RMC's Chicago-based affiliate - has over 30 years of experience developing and managing best-in-class luxury communities that redefine sophisticated urban living. Our Midwest rental portfolio represents the pinnacle of residential service and physical quality in the Chicago market.

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