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Volvo Service Advisor Jobs (NOW HIRING)

Patrick Volvo

Service Advisor

Schaumburg, IL · On-site

$70K - $90K/yr

At Patrick Volvo, we are seeking a dedicated Service Advisor to join our team in Schaumburg, IL. This role offers an exciting opportunity to engage directly with customers, ensuring their vehicle ...

VOLVO CARS TACOMA

SERVICE ADVISOR

Fife, WA · On-site

$1.4K/wk

Volvo Cars Tacoma, a dealership part of the O'Brien Auto Group, is currently hiring for a Service Advisor position. The Service Advisor will be directly responsible for the proper satisfaction of ...

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Volvo Service Advisor information

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How much do volvo service advisor jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for volvo service advisor in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

What is the difference between Volvo Service Advisor vs Automotive Service Advisor?

AspectVolvo Service AdvisorAutomotive Service Advisor
CertificationsManufacturer-specific training, ASE certifications often preferredASE certifications common, manufacturer-specific training optional
Work EnvironmentDealerships or authorized Volvo service centersVarious automotive repair shops, dealerships, independent garages
Job RoleCommunicates with Volvo customers, recommends services, manages repairsAdvises customers on vehicle repairs, estimates, and service scheduling

Both roles involve customer communication and vehicle service management, but Volvo Service Advisors focus specifically on Volvo vehicles within authorized dealerships, often requiring manufacturer-specific training. Automotive Service Advisors work across various brands and repair shops, with a broader scope but similar responsibilities.

What are the key skills and qualifications needed to thrive as a Volvo Service Advisor, and why are they important?

To thrive as a Volvo Service Advisor, you need a strong understanding of automotive systems, customer service experience, and preferably a background in automotive technology or a related field. Familiarity with dealership management systems (DMS), scheduling software, and Volvo-specific diagnostic tools is typically required. Excellent communication, problem-solving skills, and the ability to manage multiple tasks efficiently help you stand out in this role. These skills ensure accurate service recommendations, customer satisfaction, and smooth coordination between customers and the service team.

How does a Volvo Service Advisor typically collaborate with technicians and customers to ensure high-quality service?

A Volvo Service Advisor acts as a crucial link between customers and the service department. They communicate customer concerns and vehicle symptoms to technicians, ensuring accurate diagnoses and timely repairs. Throughout the service process, they keep customers updated, manage expectations, and provide explanations about repairs and costs. This role requires strong interpersonal skills and the ability to coordinate effectively with both technical staff and clients to ensure satisfaction and maintain Volvo's service standards.

What is a Volvo Service Advisor?

A Volvo Service Advisor is a professional who serves as the main point of contact between customers and the service department at a Volvo dealership or service center. They are responsible for understanding customers' concerns about their vehicles, scheduling service appointments, providing estimates, and communicating necessary repairs or maintenance. Service Advisors also ensure that customers are kept informed throughout the repair process and that their vehicles are serviced to Volvo's high standards. Their role is essential for delivering excellent customer service and ensuring customer satisfaction.
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What job categories do people searching Volvo Service Advisor jobs look for? The top searched job categories for Volvo Service Advisor jobs are:
Volvo Service Advisor jobs near you
Infographic showing various Volvo Service Advisor job openings in the United States as of July 2026, with employment types broken down into 93% Full Time, 6% Part Time, and 1% Contract. Highlights an 72% Physical, 3% Hybrid, and 25% Remote job distribution, with an average salary of $53,941 per year, or $25.9 per hour.

Automotive Service Advisor

Kiefer Nissan Volvo of Corvallis

Corvallis, OR

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago

Job description

Description

Kiefer Nissan Volvo is a reputable automotive dealership committed to providing top-notch service and vehicles to our valued customers. We take pride in our team of dedicated professionals who strive for excellence in every aspect of our business. As we continue to grow, we are seeking a Service Advisor to join our team and contribute to our ongoing success.

Position Overview: As a Service Advisor at Kiefer Nissan Volvo, you will play a crucial role in ensuring the satisfaction of our customers by providing exceptional service and guidance throughout their vehicle maintenance and repair journey. You will serve as the liaison between our customers and our skilled service technicians, helping to diagnose issues, schedule appointments, and ensure that vehicles are repaired efficiently and effectively.

Key Responsibilities:

  • Greet and assist customers in a friendly and professional manner.
  • Listen to customers' concerns and accurately document vehicle issues.
  • Provide detailed explanations of recommended repairs and maintenance.
  • Schedule service appointments and communicate repair timelines.
  • Coordinate with service technicians to ensure timely completion of repairs.
  • Prepare and present accurate cost estimates to customers.
  • Maintain a high level of customer satisfaction through clear and timely communication.
  • Handle customer inquiries and concerns with empathy and professionalism.
  • Keep up to date with automotive industry trends and product knowledge.

Qualifications:

  • 1 year of experience as a Service Advisor in an automotive dealership setting is preferred.
  • Strong communication and interpersonal skills.
  • Excellent customer service and problem-solving abilities.
  • Basic knowledge of automotive systems and repairs.
  • Ability to work in a fast-paced, team-oriented environment.
  • Proficient computer skills for documenting service details and estimates.
  • High school diploma or equivalent; additional automotive training or certification is a plus.

Benefits:

  • Paid time off (PTO) for vacation, personal, and sick days.
  • Matching contribution to your 401K retirement savings plan.
  • Employee discount on vehicle purchases, servicing, and parts.
  • Medical, dental, and vision insurance coverage for you and your eligible dependents.
  • Life insurance.
  • Certified DailyPay partner. 
  • Employee assistance program. 

If you are a customer-focused individual with a passion for the automotive industry and a desire to excel in a dynamic environment, we encourage you to apply for the Service Advisor position at Kiefer Nissan Volvo. Help us continue to provide exceptional service to our loyal customers.

Apply