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Volvo Service Advisor Jobs (NOW HIRING)

Volvo Limited

Service Advisor

Manhattan, NY · On-site

Volvo Cars of Manhattan is an elite new and pre‑owned retailer of Volvo vehicles conveniently ... We are committed to service and building long lasting friendships with our clients. Our soaring ...

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Volvo Service Advisor information

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$12

$25

$45

How much do volvo service advisor jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for volvo service advisor in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

What is a Volvo Service Advisor?

A Volvo Service Advisor is a professional who serves as the main point of contact between customers and the service department at a Volvo dealership or service center. They are responsible for understanding customers' concerns about their vehicles, scheduling service appointments, providing estimates, and communicating necessary repairs or maintenance. Service Advisors also ensure that customers are kept informed throughout the repair process and that their vehicles are serviced to Volvo's high standards. Their role is essential for delivering excellent customer service and ensuring customer satisfaction.

How does a Volvo Service Advisor typically collaborate with technicians and customers to ensure high-quality service?

A Volvo Service Advisor acts as a crucial link between customers and the service department. They communicate customer concerns and vehicle symptoms to technicians, ensuring accurate diagnoses and timely repairs. Throughout the service process, they keep customers updated, manage expectations, and provide explanations about repairs and costs. This role requires strong interpersonal skills and the ability to coordinate effectively with both technical staff and clients to ensure satisfaction and maintain Volvo's service standards.

What are the key skills and qualifications needed to thrive as a Volvo Service Advisor, and why are they important?

To thrive as a Volvo Service Advisor, you need a strong understanding of automotive systems, customer service experience, and preferably a background in automotive technology or a related field. Familiarity with dealership management systems (DMS), scheduling software, and Volvo-specific diagnostic tools is typically required. Excellent communication, problem-solving skills, and the ability to manage multiple tasks efficiently help you stand out in this role. These skills ensure accurate service recommendations, customer satisfaction, and smooth coordination between customers and the service team.

What is the difference between Volvo Service Advisor vs Automotive Service Advisor?

AspectVolvo Service AdvisorAutomotive Service Advisor
CertificationsManufacturer-specific training, ASE certifications often preferredASE certifications common, manufacturer-specific training optional
Work EnvironmentDealerships or authorized Volvo service centersVarious automotive repair shops, dealerships, independent garages
Job RoleCommunicates with Volvo customers, recommends services, manages repairsAdvises customers on vehicle repairs, estimates, and service scheduling

Both roles involve customer communication and vehicle service management, but Volvo Service Advisors focus specifically on Volvo vehicles within authorized dealerships, often requiring manufacturer-specific training. Automotive Service Advisors work across various brands and repair shops, with a broader scope but similar responsibilities.

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What are popular job titles related to Volvo Service Advisor jobs?

For Volvo Service Advisor jobs, the most frequently searched job titles are:

Volvo Service Advisor jobs near you
Infographic showing various Volvo Service Advisor job openings in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 83% In-person, and 17% Hybrid job distribution, with an average salary of $53,941 per year, or $25.9 per hour.

Service Advisor

Falls Church, VA • On-site

Beyer Volvo of Falls Church
See more jobs at Beyer Volvo of Falls Churchexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 19 days ago

Job description

Beyer Volvo is experiencing tremendous growth and in need of an professional Service Advisor. We offer 100k + income potential and a staggered work schedule designed to give you time off with your family. We offer a high compensation package. Please email Josh at jsimpson@beyerauto.com for further details.

What We Offer

  • Medical, Dental and Vision Insurance
  • Paid Time off
  • Paid Holidays
  • Paid Training
  • 401K
  • Discounts on products and services
  • Career advancement opportunities, promote from within
  • Continued education, manufacturer hands-on and web-based training
  • Manager in training program
  • Clean and professional work environment
  • Competitive wages

Service Advisor responsibilities

  • Greeting customers promptly
  • Obtaining customer and vehicle information
  • Clearly reporting all vehicle symptoms as described by the customer
  • Determining and recommending needed maintenance base on age, mileage and history of vehicle
  • Prepare a complete and accurate estimate of cost for labor and parts
  • Establish follow up time
  • Monitor the progress of each vehicle throughout the day, and updating customers frequently
  • Verifying that the final invoice reconciles with the work performed on the repair order
  • Explaining all completed work and charges to customers

Requirements:

  • Minimum 1 year experience in a service advisory role
  • Positive attitude
  • High volume mentality
  • CSI focused
  • Good reading, computer, and personal skills

Apply