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Volvo Service Advisor Jobs (NOW HIRING)

Gorges Volvo Cars

Service Advisor

Omaha, NE · On-site

As a Service Advisor, you will own our customer's experience in the service lane. You are the first ... At Gorges Volvo, we strive to make every customer a customer for life. Happy employees make happy ...

Gorges Volvo Cars

Service Advisor

Omaha, NE · On-site

As a Service Advisor, you will own our customer's experience in the service lane. You are the first ... At Gorges Volvo, we strive to make every customer a customer for life. Happy employees make happy ...

Gorges Volvo Cars

Service Advisor

Omaha, NE · On-site

As a Service Advisor, you will own our customer's experience in the service lane. You are the first ... At Gorges Volvo, we strive to make every customer a customer for life. Happy employees make happy ...

Gorges Volvo Cars

Service Advisor

Omaha, NE · On-site

As a Service Advisor, you will own our customer's experience in the service lane. You are the first ... At Gorges Volvo, we strive to make every customer a customer for life. Happy employees make happy ...

Mcdonald Automotive

Service Advisor - Volvo

Littleton, CO · On-site

$60K - $150K/yr

McDonald Volvo in Littleton is where modern design, safety, and sustainability come together with ... Consistent record of service and sales success * Strong record of positive customer satisfaction ...

Mcdonald Automotive

Service Advisor - Volvo

Littleton, CO · On-site

$60K - $150K/yr

We've been proud recipients of the Volvo Excellence Award for eight consecutive years, reflecting ... Consistent record of service and sales success * Strong record of positive customer satisfaction ...

VOLVO CARS TACOMA

SERVICE ADVISOR

Fife, WA · On-site

$1.4K/wk

Volvo Cars Tacoma, a dealership part of the O'Brien Auto Group, is currently hiring for a Service Advisor position. The Service Advisor will be directly responsible for the proper satisfaction of ...

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Volvo Service Advisor information

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$45

How much do volvo service advisor jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for volvo service advisor in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

What is a Volvo Service Advisor?

A Volvo Service Advisor is a professional who serves as the main point of contact between customers and the service department at a Volvo dealership or service center. They are responsible for understanding customers' concerns about their vehicles, scheduling service appointments, providing estimates, and communicating necessary repairs or maintenance. Service Advisors also ensure that customers are kept informed throughout the repair process and that their vehicles are serviced to Volvo's high standards. Their role is essential for delivering excellent customer service and ensuring customer satisfaction.

How does a Volvo Service Advisor typically collaborate with technicians and customers to ensure high-quality service?

A Volvo Service Advisor acts as a crucial link between customers and the service department. They communicate customer concerns and vehicle symptoms to technicians, ensuring accurate diagnoses and timely repairs. Throughout the service process, they keep customers updated, manage expectations, and provide explanations about repairs and costs. This role requires strong interpersonal skills and the ability to coordinate effectively with both technical staff and clients to ensure satisfaction and maintain Volvo's service standards.

What are the key skills and qualifications needed to thrive as a Volvo Service Advisor, and why are they important?

To thrive as a Volvo Service Advisor, you need a strong understanding of automotive systems, customer service experience, and preferably a background in automotive technology or a related field. Familiarity with dealership management systems (DMS), scheduling software, and Volvo-specific diagnostic tools is typically required. Excellent communication, problem-solving skills, and the ability to manage multiple tasks efficiently help you stand out in this role. These skills ensure accurate service recommendations, customer satisfaction, and smooth coordination between customers and the service team.

What is the difference between Volvo Service Advisor vs Automotive Service Advisor?

AspectVolvo Service AdvisorAutomotive Service Advisor
CertificationsManufacturer-specific training, ASE certifications often preferredASE certifications common, manufacturer-specific training optional
Work EnvironmentDealerships or authorized Volvo service centersVarious automotive repair shops, dealerships, independent garages
Job RoleCommunicates with Volvo customers, recommends services, manages repairsAdvises customers on vehicle repairs, estimates, and service scheduling

Both roles involve customer communication and vehicle service management, but Volvo Service Advisors focus specifically on Volvo vehicles within authorized dealerships, often requiring manufacturer-specific training. Automotive Service Advisors work across various brands and repair shops, with a broader scope but similar responsibilities.

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For Volvo Service Advisor jobs, the most frequently searched job titles are:

Volvo Service Advisor jobs near you
Infographic showing various Volvo Service Advisor job openings in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 83% In-person, and 17% Hybrid job distribution, with an average salary of $53,941 per year, or $25.9 per hour.

SERVICE ADVISOR - VOLKSWAGEN, AUDI & VOLVO

Sioux Falls, SD

Graham Automotive
See more jobs at Graham Automotiveexternal

$50K - $95K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday

Job description

SERVICE ADVISOR

Graham Automotive Group – Sioux Falls, SD

Graham Automotive Group is looking for a motivated Service Advisor to join our Audi, Volvo, and Volkswagen service team.

This is a fast-paced, customer-focused position that requires strong communication, organization, and the ability to manage multiple priorities throughout the day. You'll work with customers who rely on you to guide them through the repair process and provide clear, honest communication from check-in to vehicle delivery.

This isn't the right job for everyone. Some days are busy, customers can be frustrated, and priorities change quickly. Success comes from staying organized, communicating well, and following through on your commitments. If you enjoy solving problems, helping people, and taking ownership of your work, you'll have the opportunity to build a rewarding career with Graham Automotive Group.

Job Responsibilities

As a Service Advisor, you'll be the primary point of contact between our customers and our service team. You'll work with Audi, Volvo, and Volkswagen owners, helping them understand their vehicle's needs, coordinating repairs with technicians, and keeping customers informed throughout the repair process.

Responsibilities include:

  • Greet customers promptly and professionally.
  • Obtain accurate customer and vehicle information.
  • Clearly document customer concerns and vehicle symptoms.
  • Recommend maintenance based on manufacturer guidelines, vehicle history, age, and mileage.
  • Prepare accurate labor and parts estimates.
  • Review technician inspections, photos, and recommendations with customers.
  • Communicate repair progress proactively throughout the day.
  • Follow up daily on vehicles delayed by diagnosis, parts availability, or extended repairs.
  • Coordinate with technicians, dispatch, and parts personnel.
  • Manage repair orders from write-up through vehicle delivery.
  • Explain completed repairs and charges at delivery.
  • Close repair orders accurately and promptly.
  • Build long-term customer relationships while maintaining strong customer satisfaction (CSI).
What We're Looking For
  • Excellent customer service and communication skills.
  • Ability to stay organized in a fast-paced environment.
  • Strong attention to detail.
  • Professional attitude and appearance.
  • A team-first mindset.
  • Ability to solve problems and make sound decisions.
  • A positive attitude and willingness to learn.
  • Valid driver's license with a good driving record.
Preferred Qualifications
  • Previous automotive Service Advisor experience.
  • Dealership experience preferred.
  • Experience with Audi, Volvo, Volkswagen, or other European/import brands.
  • Experience with digital vehicle inspections and customer communication platforms.
  • Knowledge of automotive maintenance schedules and repair processes.
What Success Looks Like
  • Customers receive consistent communication throughout the repair process.
  • Technician inspections and recommendations are reviewed with every customer.
  • Delayed repairs receive daily customer updates.
  • Repair orders are accurate and closed promptly.
  • Strong CSI performance and positive customer feedback.
  • Customers trust you and return for future service.
Benefits
  • Competitive compensation based on experience and performance.
  • $50,000–$95,000+ annual earning potential.
  • Medical, Dental, Vision, Life Insurance, and Aflac.
  • 401(k).
  • Paid Time Off.
  • Employee discounts.
  • Factory training and manufacturer certification opportunities.
  • Career advancement opportunities within Graham Automotive Group.

For more than 50 years, Graham Automotive Group has proudly served the Sioux Falls community. We're looking for someone who wants more than just a job—we're looking for someone who wants to build a career while delivering an exceptional ownership experience for every Audi, Volvo, and Volkswagen customer.

Job Type: Full-time

Schedule:

  • Monday through Friday
  • Rotating Saturdays
  • 8-hour shifts

Work Location: In Person


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