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Volvo Service Advisor Jobs (NOW HIRING)

Gorges Volvo Cars

Service Advisor

Omaha, NE · On-site

As a Service Advisor, you will own our customer's experience in the service lane. You are the first ... At Gorges Volvo, we strive to make every customer a customer for life. Happy employees make happy ...

Gorges Volvo Cars

Service Advisor

Omaha, NE

As a Service Advisor, you will own our customer's experience in the service lane. You are the first ... At Gorges Volvo, we strive to make every customer a customer for life. Happy employees make happy ...

Gorges Volvo Cars

Service Advisor

Omaha, NE

As a Service Advisor, you will own our customer's experience in the service lane. You are the first ... At Gorges Volvo, we strive to make every customer a customer for life. Happy employees make happy ...

VOLVO CARS TACOMA

SERVICE ADVISOR

Fife, WA · On-site

$1.40K/wk

Volvo Cars Tacoma, a dealership part of the O'Brien Auto Group, is currently hiring for a Service Advisor position. The Service Advisor will be directly responsible for the proper satisfaction of ...

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Volvo Service Advisor information

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How much do volvo service advisor jobs pay per hour?

As of May 30, 2026, the average hourly pay for volvo service advisor in the United States is $25.93, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.81 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Volvo Service Advisor, and why are they important?

To thrive as a Volvo Service Advisor, you need a strong understanding of automotive systems, customer service experience, and preferably a background in automotive technology or a related field. Familiarity with dealership management systems (DMS), scheduling software, and Volvo-specific diagnostic tools is typically required. Excellent communication, problem-solving skills, and the ability to manage multiple tasks efficiently help you stand out in this role. These skills ensure accurate service recommendations, customer satisfaction, and smooth coordination between customers and the service team.

How does a Volvo Service Advisor typically collaborate with technicians and customers to ensure high-quality service?

A Volvo Service Advisor acts as a crucial link between customers and the service department. They communicate customer concerns and vehicle symptoms to technicians, ensuring accurate diagnoses and timely repairs. Throughout the service process, they keep customers updated, manage expectations, and provide explanations about repairs and costs. This role requires strong interpersonal skills and the ability to coordinate effectively with both technical staff and clients to ensure satisfaction and maintain Volvo's service standards.

What is a Volvo Service Advisor?

A Volvo Service Advisor is a professional who serves as the main point of contact between customers and the service department at a Volvo dealership or service center. They are responsible for understanding customers' concerns about their vehicles, scheduling service appointments, providing estimates, and communicating necessary repairs or maintenance. Service Advisors also ensure that customers are kept informed throughout the repair process and that their vehicles are serviced to Volvo's high standards. Their role is essential for delivering excellent customer service and ensuring customer satisfaction.

What is the difference between Volvo Service Advisor vs Automotive Service Advisor?

AspectVolvo Service AdvisorAutomotive Service Advisor
CertificationsManufacturer-specific training, ASE certifications often preferredASE certifications common, manufacturer-specific training optional
Work EnvironmentDealerships or authorized Volvo service centersVarious automotive repair shops, dealerships, independent garages
Job RoleCommunicates with Volvo customers, recommends services, manages repairsAdvises customers on vehicle repairs, estimates, and service scheduling

Both roles involve customer communication and vehicle service management, but Volvo Service Advisors focus specifically on Volvo vehicles within authorized dealerships, often requiring manufacturer-specific training. Automotive Service Advisors work across various brands and repair shops, with a broader scope but similar responsibilities.

More about Volvo Service Advisor jobs
What job categories do people searching Volvo Service Advisor jobs look for? The top searched job categories for Volvo Service Advisor jobs are:
Volvo Service Advisor jobs near you
Infographic showing various Volvo Service Advisor job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $53,941 per year, or $25.9 per hour.

Certified Volvo Service Technician

New Bern Auto Group

New Bern, NC • On-site

Other

Medical, Dental, Retirement, PTO

Posted 18 days ago

Job description

At New Bern Auto Group, we strive to make every customer a customer for life.  Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated.  Every employee at New Bern Auto Group is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years. We have Chevrolet, Kia, Lincoln, Mazda, and Volvo brands!

Up to $5,000 Sign on Bonus! 

What We Offer

  • ALL NEW AIR-CONDITIONED SHOP!
  • ALL NEW EQUIPMENT!
  • SIGN ON BONUS!
  • WE WILL MOVE PICK UP AND MOVE YOUR TOOLBOX!
  • PAID TRAINING!
  • Medical and Dental
  • 401K Plan
  • Paid time off and vacation
  • Growth opportunities
  • Paid Training
  • Health and wellness
  • Flexible Work Schedules
  • Discounts on products and services
  • Productivity Bonuses
  • Retention Bonuses

Technician Specific Benefits

  • Uniforms provided
  • Discounts on products and services
  • Career advancement opportunities, promote from within
  • State inspection certification reimbursement and all training expenses paid to further your career
  • Continued education, manufacturer hands on and web based training
  • Clean and professional work environment
  • Competitive wages

Responsibilities

  • Perform work specified on the repair order with efficiency and in accordance with dealership
  • Test-drive vehicles, and test components and systems, using diagnostic tools and special service equipment
  • Diagnosing, maintaining, and repairing vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air conditioning, etc.
  • Communicate directly with the Service Advisor so that customers can be informed if any additional service is needed.  Providing an estimate of time needed for additional repairs
  • Executing repairs under warranty to manufacturer specifications

Qualifications

  • ASE certifications are ideal
  • Strong automotive background
  • Strong teamwork skills
  • Willing to submit to a drug screen & background check
  • Must have clean & valid driver's license

Apply