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BCforward is currently seeking a highly motivated Claims Adjuster (Commercial General Liability) for an opportunity in 100% Remote

Position Title: Claims Adjuster (Commercial General Liability)

Location: Remote

Expected Duration: 3+ months with possibility of extension

Pay Rate: $40/hr.

Shift : Monday – Friday, 8AM – 5PM

Job Details:

We are seeking experienced Claims Adjusters – General Liability to independently investigate, evaluate, negotiate, and resolve Commercial General Liability (CGL) claims. The ideal candidate will have experience handling premises liability, slip and fall, product liability, construction defect, construction-related losses, and contractual liability claims while providing exceptional customer service and maintaining compliance with client and regulatory requirements.

Key Responsibilities

Claims Investigation & Management

• Independently manage a full caseload of Commercial General Liability (CGL) claims.
• Investigate and evaluate claims involving premises liability, slip and fall, product liability, construction defects, construction-related losses, and contractual liability.
• Develop claim strategies and drive timely claim resolution through proactive file management.
• Maintain accurate diary management and complete claim documentation.

Coverage Analysis

• Review and interpret complex insurance policies, endorsements, exclusions, and coverage provisions.
• Determine coverage applicability based on policy language.
• Draft reservation of rights, denial letters, and coverage position letters.

Liability & Damages Evaluation

• Conduct comprehensive liability investigations by reviewing:
• • Incident reports
  • Contracts and lease agreements
  • Indemnification provisions
  • Recorded statements
  • Medical records and bills
  • Expert reports and surveillance
• Evaluate injury severity and exposure.
• Establish and adjust claim reserves based on claim developments.

Litigation Management

• Manage litigated claims and coordinate with defense counsel.
• Review litigation strategy, pleadings, discovery, budgets, and settlement recommendations.
• Participate in mediations, settlement conferences, and trial preparation.

Settlement & Negotiation

• Negotiate settlements within assigned authority.
• Evaluate settlement value considering liability, damages, venue, and litigation risks.
• Escalate claims exceeding settlement authority.

Risk Transfer & Subrogation

• Identify and pursue:
• • Additional insured tenders
  • Contractual indemnification opportunities
  • Subrogation recoveries
• Coordinate with carriers, coverage counsel, and third parties.

Client Communication & Documentation

• Maintain regular communication with insureds, claimants, brokers, clients, attorneys, and internal stakeholders.
• Prepare status reports, large loss reports, and claim summaries.
• Maintain accurate, timely, and audit-ready claim documentation.
• Ensure compliance with state regulations, client requirements, and company quality standards.

Required Qualifications

• Commercial General Liability (CGL) claims handling experience.
• Experience managing complex liability claims from investigation through resolution.
• Strong knowledge of coverage analysis, liability investigation, and claim negotiation.
• Experience handling litigated claims and working with defense counsel.
• Strong written and verbal communication skills.
• Excellent analytical, organizational, and negotiation skills.
• Ability to independently manage a high-volume caseload.

Required Licenses & Certifications

• Active Texas (TX) Adjuster License.
• Active Florida (FL) Adjuster License (or reciprocal licenses).
• Ability to obtain additional reciprocal licenses as required.

Benefits:

BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.

About BCforward:

Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.

BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.