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Volunteer Mediator Jobs in Springfield, MA (NOW HIRING)

Archgroup

Claims Examiner, General Liability

Hartford, CT · On-site

$79K - $124K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Travel to and from locations within the United States to attend mediations, trials, and other ... days of Volunteer Time Offer; basic Life and AD&D Insurance as well as Short and Long-Term ...

Archgroup

Claims Examiner, General Liability

Hartford, CT · Hybrid

$79K - $124K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Travel to and from locations within the United States to attend mediations, trials, and other ... days of Volunteer Time Offer; basic Life and AD&D Insurance as well as Short and Long-Term ...

Archgroup

Senior Claims Examiner, General Liability

Hartford, CT · Hybrid

$97K - $131K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Travel to and from locations within the United States to attend mediations, trials, and other ... days of Volunteer Time Offer; basic Life and AD&D Insurance as well as Short and Long-Term ...

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All JobsVolunteer Mediator JobsVolunteer Mediator Jobs in Springfield, MA

Volunteer Mediator information

See Springfield, MA salary details

$8

$19

$33

How much do volunteer mediator jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for volunteer mediator in Springfield, MA is $19.07, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $20.14 per hour, depending on experience, location, and employer.

What kinds of conflicts do volunteer mediators typically handle, and how is their workload managed?

Volunteer Mediators often work with community disputes, such as neighbor disagreements, landlord-tenant issues, or small claims. The workload is generally flexible, with mediators signing up for sessions based on their availability. Most organizations provide support and training, and mediators usually work in pairs or as part of a team to ensure a balanced process and ongoing learning. This collaborative environment helps reduce stress and fosters professional growth through peer feedback and mentorship.

What is a volunteer mediator?

Volunteer mediators are trained individuals who help facilitate communication and negotiation between parties involved in a dispute, typically working without financial compensation. Their main goal is to assist disputing parties in reaching a mutually acceptable resolution outside of court. Volunteer mediators often work with community organizations, courts, or non-profits, and they rely on neutrality, confidentiality, and effective communication skills. Their services can help reduce court caseloads and provide accessible conflict resolution options for individuals and communities.

What are the key skills and qualifications needed to thrive as a volunteer mediator, and why are they important?

To excel as a Volunteer Mediator, you typically need strong conflict resolution skills, active listening abilities, and often a background in mediation training or certification. Familiarity with mediation management software, case documentation tools, and sometimes court-related systems is beneficial. Outstanding interpersonal skills, impartiality, and emotional intelligence help mediators build trust and facilitate productive dialogue. These competencies are critical for resolving disputes fairly and efficiently, ensuring positive outcomes for all parties involved.

What is the difference between Volunteer Mediator vs Community Mediator?

AspectVolunteer MediatorCommunity Mediator
CredentialsTraining in conflict resolution, mediation skillsSimilar training, often voluntary or certification-based
Work EnvironmentNonprofit organizations, courts, community centersCommunity settings, local government programs
Employer & IndustryNonprofits, legal aid, courtsLocal government, community organizations

Volunteer Mediators and Community Mediators both require conflict resolution training and work in community-focused environments. While Volunteer Mediators often serve in courts or legal aid settings, Community Mediators typically operate within local government or community organizations. Both roles aim to resolve disputes informally and improve community relations, with similar credentials and work settings.

What are the most commonly searched types of Mediator jobs in Springfield, MA?

The most popular types of Mediator jobs in Springfield, MA are:

What job categories do people searching Volunteer Mediator jobs in Springfield, MA look for?

The top searched job categories for Volunteer Mediator jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Volunteer Mediator jobs?

Cities near Springfield, MA with the most Volunteer Mediator job openings:

Volunteer Mediator jobs near you

Technical Claim Director-GL Major Case Unit (hybrid)

RLI Corp.

Glastonbury, CT • Hybrid

$136K - $199K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 20 days ago

Job description

About UsWe're not like other insurance companies. From our specialty products to our business model, our culture to our results -we're different.Different is who we are, and how we work, interact, deliver and succeed together.Creating a different and better insurance experience doesn't just happen. It takes focus and a shared passion for going beyond the expected to forge relationships and deliver care that makes a difference. This approach rises from and is supported by our talented, ethical and smart team of employee owners united around a single purpose: to work alongside our customers and partners when they need us, in unexpected ways, with exceptional results. Apply today to make a difference with us.RLI is a Glassdoor Best Places to Work company with a strong, successful background. For decades, our financial track record has been stellar - a testament to our culture and validation of our reputation as an excellent underwriting company.
Principal Duties & Responsibilities-Handle high-exposure, complex bodily injury and property damage claims across the United States (excluding New York).
-Responsible for all aspects of claim-handling, including fact investigation, coverage analysis, injury/damages evaluation, and litigation management.
-Evaluate claims and set case resolution strategies, including independent handling of mediations and trials in complex claims.
-Develop and implement claim resolution strategies and identify claims where trial is appropriate.
-Select, retain, and direct appropriate defense counsel on litigated cases.
-Collaboratively communicate with Underwriting on industry trends or case law/statutory developments that may impact their respective product lines.
-Lead in special projects and other duties as needed.-Occasional travel for mediations and trial as necessary.Education & Experience-Typically requires a bachelor's degree in business administration, insurance, or a related field; and
-8+ years of relevant legal or insurance related experience with general liability claims (marine liability claim experience would be beneficial).
-A Juris Doctorate with relevant insurance coverage or defense litigation experience would be beneficial. Knowledge, Skills, & Competencies-Meaningful experience handling general liability claims involving bodily injury and property damage with significant exposure under both primary and excess policies, in various jurisdictions across the United States. A strong focus on U.S. south and southeastern states, as well as California, would be beneficial.
-Ideal candidate will have superior working knowledge of case law, statutes, and procedures impacting the handling and value of general liability claims and would benefit from having experience with handling claims for different types of insurance risks and policies (e.g. construction, premises liability, security, marine, etc.).
-Proactive investigation, risk transfer identification and pursuit, strategic claim handling, hands-on attorney management, and sophisticated claims resolution skills are essential.
-Superior writing and communication skills to work effectively with insureds, claimants, underwriters, other team members, and upper management.
Compensation OverviewThe base salary range for the position is listed below. Please note that the base salary is only one component of our robust total rewards package at RLI. The salary offered will take into account a number of factors including, but not limited to, geographic location, experience, scope & responsibilities of the role, qualifications/credentials, talent availability & specialization, as well as business needs. The below range may be modified in the future. Base Pay Range$136,618.00 - $199,120.00Total RewardsAt RLI, we're all owners. We hire the best and the brightest employees and allow them to share in the company's success through our Total Rewards. With the Employee Stock Ownership plan at its core, the Total Rewards program includes all compensation, benefits and perks that come with being an RLI employee.Financial Incentives
  • Annual bonus plans
  • Employee stock ownership plan (ESOP)
  • 401(k) - automatic 3% company contribution
  • Annual 401k and ESOP profit-sharing contributions (Up to 15% of eligible earnings)
Work & Life
  • Paid time off (PTO) and holidays
  • Paid volunteer time off (VTO) to support our communities
  • Parental and family care leave
  • Flexible & hybrid work arrangements
  • Fitness center discounts and free virtual fitness platform
  • Employee assistance program
Health & Wellness
  • Comprehensive medical, dental and vision benefits
  • Flexible spending and health savings accounts
  • 2x base salary for group life and AD&D insurance
  • Voluntary life, critical illness, & accident insurance for purchase
  • Short-term and long-term disability benefits
Personal & Professional GrowthRLI encourages its employees to pursue professional development work in insurance and job-related areas. We make a commitment to employees to provide educational opportunities that help them enhance their skills and further their career advancement. RLI fosters a true learning culture and encourages professional growth through insurance courses, in-house training and other educational programs. RLI covers the cost for most programs and employees typically earn a bonus upon successful completion of approved courses and certifications. Our personal and professional growth benefits include:
  • Training & certification opportunities
  • Tuition reimbursement
  • Education bonuses
Diversity & InclusionOur goal is to attract, develop and retain the best employee talent from diverse backgrounds while promoting an environment where all viewpoints are valued and individuals feel respected, are treated fairly, and have an opportunity to excel in their chosen careers. We actively support, and participate in, initiatives led by the American Property Casualty Insurance Association that aim to increase diversity in the insurance industry. Cultivating an exceptional and diverse workforce to deliver excellent customer service reinforces our culture and is a key to achieving superior business results.RLI is an equal opportunity employer and does not discriminate in hiring or employment on the basis of race, color, religion, national origin, citizenship, gender, marital status, sexual orientation, age, disability, veteran status, or any other characteristic protected by federal, state, or local law.
RLI logo

About RLI

Sourced by ZipRecruiter

Industry

Insurance services

Company size

1,001 - 5,000 Employees

Headquarters location

Peoria, IL, US

Year founded

1965

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