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Volunteer Customer Support Jobs (NOW HIRING)

GLORY

Customer Support Specialist

Carrollton, TX

$19.35/hr

The Customer Support Specialist provides remote technical support for cash recycling machines ... Voluntary Life Insurance Basic Life insurance and AD&D - Company paid Short Term Disability ...

Xylem

Customer Support Specialist

Helena, MT · Hybrid

$26 - $28/hr

Support the sales team with documentation, updates, and customer insights. 📝 Additional ... volunteer initiatives If you're ready to bring exceptional service to a global mission - and help ...

Xylem

Customer Support Specialist

Sacramento, CA · Hybrid

$26 - $28/hr

Support the sales team with documentation, updates, and customer insights. 📝 Additional ... volunteer initiatives If you're ready to bring exceptional service to a global mission - and help ...

Procare Solutions

Customer Support Specialist

Denver, CO · On-site

$21 - $23/hr

Customer Support Specialists commit to excellence and provide the best customer experience. What ... Vacation time, holidays, sick days, volunteer & personal days * 401K Plan with employer match and ...

Xylem

Customer Support Specialist

Tualatin, OR · Hybrid

$26 - $28/hr

Support the sales team with documentation, updates, and customer insights. 📝 Additional ... volunteer initiatives If you're ready to bring exceptional service to a global mission - and help ...

Deluxe Corporation

Customer Support Specialist

Lenexa, KS · On-site

$24 - $25/hr

The Customer Support Specialist is responsible for new and existing client set up and client ... Paid Time Off, Volunteer Time Off, and Holidays * Employer-Matched Retirement Plan * Employee Stock ...

Xylem

Customer Support Specialist

Boise, ID · Hybrid

$26 - $28/hr

Support the sales team with documentation, updates, and customer insights. 📝 Additional ... volunteer initiatives If you're ready to bring exceptional service to a global mission - and help ...

Procare Solutions

Customer Support Specialist

Denver, CO · On-site

$21 - $23/hr

Customer Support Specialists commit to excellence and provide the best customer experience. What ... Vacation time, holidays, sick days, volunteer & personal days * 401K Plan with employer match and ...

Xylem

Customer Support Specialist

Mira Loma, CA · On-site

$26 - $28/hr

Support the sales team with documentation, updates, and customer insights. 📝 Additional ... volunteer initiatives If you're ready to bring exceptional service to a global mission - and help ...

Xylem

Customer Support Specialist

Salt Lake City, UT · Hybrid

$26 - $28/hr

Support the sales team with documentation, updates, and customer insights. 📝 Additional ... volunteer initiatives If you're ready to bring exceptional service to a global mission - and help ...

Xylem

Customer Support Specialist

Mira Loma, CA · Hybrid

$26 - $28/hr

Support the sales team with documentation, updates, and customer insights. 📝 Additional ... volunteer initiatives If you're ready to bring exceptional service to a global mission - and help ...

Aspire Fiber

Customer Support Specialist

Lake Mary, FL · On-site

$17 - $23/hr

About the Role The Customer Support Specialist serves as the first point of contact for customers ... Medical, Dental, Vision, Long Term Disability, Short Term Disability and Voluntary Buy Up of Life ...

UA Brands

Customer Support Associate

Lithia Springs, GA · On-site

$16.50/hr

The role of the Customer Support Team Member has the responsibility to increase the overall ... Volunteer Time Off - Make an Impact * Employee Discount Program * Referral Program - Get paid to ...

PitchBook Data

Customer Support Specialist

New York, NY · On-site

$19.75 - $26.50/hr

PitchBook's Customer Support Specialist Tier 1 provides direct customer support via phone, email ... Generous allotment of vacation days, sick days, and volunteer days Social Health * Matching gifts ...

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All JobsVolunteer Customer Support Jobs

Volunteer Customer Support information

See salary details

$12

$19

$28

How much do volunteer customer support jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for volunteer customer support in the United States is $19.20, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.91 per hour, depending on experience, location, and employer.

What are Volunteer Customer Support roles?

Volunteer Customer Support roles involve assisting organizations by responding to customer inquiries, resolving issues, and providing information or support, all on a voluntary basis. These roles can include answering emails, managing live chats, or handling phone calls to help customers or clients. Volunteers serve as the organization's representatives and help ensure positive experiences for those seeking assistance. These positions can be in-person or remote and often require good communication, empathy, and problem-solving skills.

How does a Volunteer Customer Support role typically collaborate with other teams within an organization?

Volunteer Customer Support professionals often work closely with various departments, such as program coordinators, technical teams, and communications staff, to ensure a seamless experience for service users. Coordination may involve relaying user feedback to improve services, assisting with outreach campaigns, or escalating complex issues to the appropriate internal experts. This collaborative environment not only helps volunteers develop a broader understanding of the organization's operations but also fosters strong teamwork and communication skills that are valuable for future roles.

What is the difference between Volunteer Customer Support vs Customer Service Representative?

AspectVolunteer Customer SupportCustomer Service Representative
CredentialsTypically no formal credentials requiredOften requires high school diploma or equivalent
Work EnvironmentNon-profit, community, or online platformsCorporate offices, retail, call centers
Employer & IndustryNon-profit organizations, charitiesBusinesses across various industries
Search & Comparison IntentVolunteering, community supportCustomer support careers, job opportunities

Volunteer Customer Support involves providing assistance without pay, often in non-profit or community settings, focusing on helping others. Customer Service Representatives are paid employees working in corporate environments, handling customer inquiries and issues. While both roles require strong communication skills, Volunteer Customer Support emphasizes community service, whereas Customer Service Representatives focus on business objectives and customer satisfaction.

What are the key skills and qualifications needed to thrive as a Volunteer Customer Support representative, and why are they important?

To thrive as a Volunteer Customer Support representative, you need strong interpersonal communication skills, problem-solving abilities, and a basic understanding of customer service principles, typically with a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, help desk platforms, and email communication tools is often required. Patience, empathy, and a collaborative attitude help volunteers deliver positive experiences and build trust with customers. These skills are crucial for resolving issues efficiently, fostering goodwill, and supporting the organization's mission.
What cities are hiring for Volunteer Customer Support jobs? Cities with the most Volunteer Customer Support job openings:
What are the most commonly searched types of Customer Support jobs? The most popular types of Customer Support jobs are:
What states have the most Volunteer Customer Support jobs? States with the most job openings for Volunteer Customer Support jobs include:
Volunteer Customer Support jobs near you
Customer Support Specialist

Customer Support Specialist

Swank Motion Pictures

Saint Louis, MO • On-site

$16.75 - $22.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 25 days ago

Job description

As the world’s largest non-theatrical distributor of movies, Swank partners with top studios like Disney, Universal, Warner Bros., and Paramount to bring Hollywood entertainment to audiences beyond traditional theaters. Founded in 1937 and headquartered in St. Louis, the company delivers licensed film content to colleges, K–12 schools, hospitals, cruise lines, libraries, and many other unique venues worldwide.

The Customer Support Specialist plays a critical role in supporting the sales team and ensuring a seamless digital experience for K-12 clients. This position is responsible for managing technical inquiries, creating and maintaining portals, executing onboarding communications, and analyzing account data to identify trends and risks. The ideal candidate is detail-oriented, tech-savvy, and highly organized, with strong communication skills and the ability to manage multiple priorities in a fast-paced environment.

Responsibilities:

  • Serve as a point of contact for K-12 streaming customers, ensuring timely and professional communication
  • Respond to inquiries and provide accurate solutions to account-related questions and platform navigation
  • Support new customer onboarding by assisting with setup, content booking, renewal updates, and training resources
  • Manage scheduled check-ins, surveys, and follow-up communications to ensure satisfaction
  • Maintain and review account health reports to identify trends and address potential issues before they impact the customer experience
  • Collaborate with internal teams to share insights that improve customer engagement and retention strategies

Requirements

  • Bachelor’s degree required
  • Experience in customer service or digital support
  • Strong technical troubleshooting and problem-solving abilities
  • Proficiency with CRM systems and digital platforms
  • Excellent written and verbal communication skills
  • Ability to manage multiple priorities and meet deadlines

Benefits

  • Comprehensive compensation and healthcare packages, including medical, dental, vision, and life insurance products
  • 401(k) plan with employer match
  • Competitive paid time off: vacation, personal time, holidays, and winter break
  • Company sponsored volunteer & community outreach opportunities
  • Organizational growth potential through our company sponsored online learning platforms
  • Hybrid work schedule with on-site work Monday through Thursday and the option to work from home on Fridays, subject to change based on evolving business needs and priorities

EOE, including disabilities and veterans