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Voice System Admin Jobs (NOW HIRING)

SpaceX

Video & Voice Administrator

Cape Canaveral, FL · On-site

VIDEO & VOICE ADMINISTRATOR SpaceX is looking for a Video & Voice Systems Administrator who will design, install, maintain, and fully own the video and voice systems at our launch broadcast ...

Trace Systems

Journeyman Voice Engineer

Andrews, MD · On-site

Administer SIP connections between the EACN VoIP network and external customer voice systems. * Support Asterisk networks, Call Manager Express, Survivable Remote Site Telephony, and other Cisco VoIP ...

SpaceX

Video & Voice Administrator

Cape Canaveral, FL · On-site

VIDEO & VOICE ADMINISTRATOR SpaceX is looking for a Video & Voice Systems Administrator who will design, install, maintain, and fully own the video and voice systems at our launch broadcast ...

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Voice System Admin information

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$41K

$88.9K

$137.5K

How much do voice system admin jobs pay per year?

As of Aug 29, 2026, the average yearly pay for voice system admin in the United States is $88,927.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,000.00 and $104,000.00 per year, depending on experience, location, and employer.

What is a voice system admin?

Voice System Admins are IT professionals responsible for managing and maintaining voice communication systems within an organization. They handle tasks such as configuring, troubleshooting, and updating VoIP (Voice over Internet Protocol) systems, PBX (Private Branch Exchange) hardware, and related telephony infrastructure. Their role ensures that employees have reliable and secure voice communication tools, and they often work closely with network teams to optimize call quality and system performance. Additionally, Voice System Admins may provide user support, monitor system usage, and implement security measures to protect against unauthorized access.

What are the key skills and qualifications needed to thrive as a voice system admin, and why are they important?

To thrive as a Voice System Admin, you need a strong understanding of telecommunications, VoIP technologies, and network infrastructure, often supported by relevant IT or telecommunications certifications. Familiarity with systems such as Cisco Unified Communications Manager, Avaya, SIP protocols, and troubleshooting tools is typically required. Excellent problem-solving abilities, attention to detail, and effective communication skills help you address technical issues and collaborate with users and IT teams. These skills ensure the reliability, security, and efficiency of voice communication systems, which are critical for business operations.

What are some common challenges faced by voice system admins when managing enterprise telephony systems?

Voice System Admins often encounter challenges such as ensuring system uptime during upgrades or migrations, troubleshooting complex call routing issues, and maintaining security against unauthorized access. They also need to coordinate with network and IT teams to resolve latency or quality problems that affect voice communications. Staying up-to-date with evolving VoIP technologies and integrating new features without disrupting existing workflows are key aspects of the role.
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Voice System Admin jobs near you
Infographic showing various Voice System Admin job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, and 20% Contract. Highlights an 100% In-person job distribution, with an average salary of $88,927 per year, or $42.8 per hour.

Voice Tier 3 Engineer

DecisionPoint | Cortek

Scott Air Force Base, IL

Full-time

Re-posted 16 days ago

Job description

DecisionPoint seeks a Voice Tier 3 Engineer to provide advanced voice engineering support for the U.S. Air Force Executive Airlift Communications Network program. The engineer will configure, secure, troubleshoot, and sustain Cisco voice systems supporting mission-critical communications across EACN operational and test environments. 

The Voice Tier 3 Engineer will develop and maintain VoIP and Session Initiation Protocol connections, implement approved upgrades and security changes, and support integration with external customer voice networks. 

This position primarily supports the EACN Systems Integration Laboratory and operational Air-to-GIG Gateway environments. On-site work and travel to supported Air Force locations may be required. 

Note: By applying to this position, you acknowledge and consent to having your resume included in an active competitive government contract bid.


The Voice Tier 3 Engineer will: 

  • Configure, develop, patch, secure, and enhance Cisco VoIP systems.  
  • Administer Cisco Unified Communications Manager, Cisco Unity, Instant Messaging and Presence, and teleconference bridges.  
  • Configure and maintain Cisco Unified Border Elements, Session Border Controllers, Ribbon VX900 devices, and related voice infrastructure.  
  • Develop and troubleshoot SIP connections between EACN and external customer voice networks.  
  • Support integration with Call Manager Express, SRST, Asterisk, and other Cisco VoIP environments.  
  • Test voice-system patches, upgrades, and configuration changes before operational deployment.  
  • Apply DISA STIGs and cybersecurity requirements to voice systems and supporting devices.  
  • Troubleshoot complex voice, call-routing, interoperability, and service-quality issues.  
  • Support VoIP capabilities within the Systems Integration Laboratory and operational gateway environments.  
  • Develop and maintain configuration guides, diagrams, checklists, and technical documentation.  
  • Coordinate voice-engineering activities with network engineers, cybersecurity personnel, site technicians, and Government stakeholders.  
  • Provide technical guidance and training to Government and contractor personnel. 

Clearance Requirement: 

Must hold an active Top Secret clearance. 

Education: 

Bachelor’s degree in Information Technology, Computer Science, Network Engineering, Telecommunications, or a related field. 

Experience: 

  • Minimum five years of VoIP experience.  
  • Experience configuring and sustaining enterprise Cisco voice environments.  
  • Experience with CUCM, Cisco Unity, SIP, Session Border Controllers, and voice gateways.  
  • Experience troubleshooting call routing, interoperability, and voice-quality issues.  
  • Experience supporting classified or mission-critical communications environments preferred. 

Technical Knowledge: 

  • Advanced knowledge of Cisco Unified Communications Manager and enterprise VoIP architecture.  
  • Knowledge of SIP, call routing, dial plans, CUBE, Session Border Controllers, and SRST.  
  • Familiarity with voice-system patching, STIG implementation, configuration management, and laboratory testing.  
  • Understanding of network technologies supporting voice services, including routing, switching, firewalls, VLANs, and quality of service.  

    Apply