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Vitech Jobs (NOW HIRING)

Hotline Support

Manhattan, NY · On-site

$20.75 - $27.50/hr

... Vitech), PHI, prescription (Express Scripts), dental and call tracking (QNXT) systems. Data enter enrollment information, relevant membership data, and supporting documentation obtained from various ...

New

Hotline Support

Manhattan, NY

$20.75 - $27.50/hr

... Vitech), PHI, prescription (Express Scripts), dental and call tracking (QNXT) systems. Data enter enrollment information, relevant membership data, and supporting documentation obtained from various ...

New

Hotline Support

New York, NY · On-site

$52K - $65K/yr

... Vitech), PHI, prescription (Express Scripts), dental and call tracking (QNXT) systems. • Data enter enrollment information, relevant membership data, and supporting documentation obtained from ...

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Vitech information

What are the key skills and qualifications needed to thrive as a Vitech systems analyst, and why are they important?

To thrive as a Vitech Systems Analyst, you need a solid understanding of business analysis, system configuration, and pension or insurance administration, often supported by a degree in computer science or a related field. Familiarity with Vitech's V3locity platform, SQL, and system integration tools is typically required, and certifications in business analysis or project management can be beneficial. Strong problem-solving, communication, and stakeholder management skills help you effectively gather requirements and deliver solutions. These abilities are crucial for optimizing system performance, ensuring client satisfaction, and supporting successful software implementations.

What is the difference between Vitech vs Systems Analyst?

AspectVitechSystems Analyst
Required CredentialsTypically requires a degree in systems engineering, computer science, or related fields; certifications like INCOSE or PMP are commonUsually holds a degree in computer science, information technology, or related areas; certifications like CBAP or PMI-ACP are beneficial
Work EnvironmentPrimarily in government, defense, or large enterprise settings focusing on systems engineering and requirements managementIn corporate IT, consulting firms, or tech companies focusing on analyzing and improving business systems
Employer & Industry UsageUsed by organizations involved in complex system development, especially in aerospace, defense, and government sectorsCommon in IT consulting, software development, and business process improvement roles

Vitech professionals focus on systems engineering, requirements management, and project lifecycle in specialized industries, while Systems Analysts primarily analyze and improve business or IT systems across various sectors. Both roles require technical knowledge but differ in industry focus and specific skill sets.

What is a Vitech specialist?

A Vitech specialist is a professional who works with Vitech software, which provides enterprise solutions for insurance, retirement, and investment administration. These specialists are typically involved in implementing, configuring, and maintaining Vitech’s V3locity platform, helping organizations manage complex benefits and financial products. They may work in roles such as business analyst, systems analyst, or software engineer, focusing on optimizing business processes and ensuring compliance with industry regulations. Vitech specialists often collaborate with clients to tailor solutions to meet specific organizational needs and support digital transformation initiatives.

What are some common challenges faced when working on a Vitech implementation project, and how can professionals prepare for them?

Professionals working on a Vitech implementation project often encounter challenges such as adapting to the complexity of insurance or pension systems, integrating Vitech with existing legacy systems, and managing changing client requirements. To prepare, it's helpful to become familiar with Vitech's software suite (such as V3locity), develop strong communication skills for collaborating with cross-functional teams, and stay adaptable to evolving project scopes. Proactively learning about industry regulations and best practices can also help navigate compliance requirements and ensure a smoother implementation process.
More about Vitech jobs
What cities are hiring for Vitech jobs? Cities with the most Vitech job openings:
What states have the most Vitech jobs? States with the most job openings for Vitech jobs include:
Infographic showing various Vitech job openings in the United States as of August 2026, with employment types broken down into 73% Full Time, and 27% Contract. Highlights an 82% In-person, 9% Hybrid, and 9% Remote job distribution.

$52K - $65K/yr

Full-time

Posted 4 days ago


Job description

Requisition #:
7507
# of openings:
1
Employment Type:
Full time
Position Status:
Permanent
Category:
Bargaining
Workplace Arrangement:
Hybrid
Fund:
1199SEIU National Benefit Fund
Job Classification:
Non-Exempt
Responsibilities
• Perform eligibility and prescription benefit updates; accurately and professionally resolving issues in real time and providing excellent telephone customer service
• Research, update, and follow up on changes such as: enrollment and workflows, eligibility and benefit elections in eligibility system (Vitech), PHI, prescription (Express Scripts), dental and call tracking (QNXT) systems.
• Data enter enrollment information, relevant membership data, and supporting documentation obtained from various sources such as: Member Services, Outreach Department, satellite office - pension codes, employer reports, workers compensation, disability, home mortgage, Cross Fund reports, 1199SEIU Training and Employment Funds, GNY Spousal Premiums etc.
• Communicate with management; keeping them abreast of any member issues that require escalation and report trends via established protocols.
• Create various weekly and monthly Excel reports regarding productivity
• Work closely with management in maintaining and reviewing work production
• Provide clerical support to the Eligibility department including but not limited to: filing, photocopying, and faxing, etc.
• Perform additional duties and projects as assigned by management
Qualifications:
• High School Diploma or GED required, some College or Degree preferred
• Minimum two (2) years Eligibility systems knowledge/experience (Vitech, QNXT, or ESI) in a health benefits environment required
• Minimum two (2) years customer service experience in a call center environment; or two (2) years' experience in a member-facing position required
• Comprehensive knowledge of enrollment documentation, eligibility requirements, benefit provisions and enrollment processing required
• Excellent keyboarding skills required (minimum 6,000 KPH and 6% or less error rate)
• Basic skill level in Microsoft Word and Excel preferred, able to perform enrollment data entry analysis and navigate eligibility systems (Vitech V3)
• Excellent customer service and telephone skills a must; able to maintain pleasant and helpful demeanor ensuring professional services are provided
• Ability to work well under pressure, multi-task, establish priorities, meet deadlines, problem solve and follow through on assignments
• Good communication skills (oral and written) and ability to speak in a clear and concise manner
• Available to work overtime preferred
• Must meet performance standards including attendance and punctuality