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Visitor Services Lead Jobs (NOW HIRING)

Cherry Bekaert

Office Services Lead

Houston, TX · On-site

$55K - $75K/yr

The Office Services Lead will support our Houston office. The Office Service Lead is a recognized ... Carry out general on-site tasks such as operational support, breakroom and kitchen duties, visitor ...

Daniel Stowe Conservancy

Guest Services Lead

Belmont, NC · On-site

$14.75 - $19/hr

Guest Services Lead Accountability: Reports to the Guest Services Manager Job Classification ... The nearly 400 acres of Stow provides visitors with a chance to reconnect with nature in all ...

New

Socket.dev

Services Lead, Tennis

Los Angeles, CA · On-site

$73 - $98/hr

Services Lead, Tennis Within this division, LA28 is looking for a Tennis Services Lead. Under the ... Plan, coordinate, and be the dedicated sport contact person in organizing visits from the ...

New

Deaconess

Environmental Services Lead

Jasper, IN · On-site

$15.50 - $19.25/hr

... patients, visitors, and employees while providing leadership and guidance to department team ... What You Will Do * Lead daily workflow by prioritizing assignments, monitoring department ...

UnityPoint Health

Environmental Services Lead

Waterloo, IA · On-site

$16.25 - $20/hr

Environmental Services Lead UnityPoint Health - Allen Shift: Weekend package: 7:00AM - 5:00PM ... patients, visitors, and staff members. At UnityPoint Health, you matter. We're proud to be ...

The Broad

Visitor Experience Manager

Los Angeles, CA · On-site

$15.25 - $17.75/hr

... visitor service. DUTIES AND RESPONSIBILITIES Responsibilities for the Visitor Experience Team ... Lead by example by actively engaging with staff and working alongside the Visitor Experience Team ...

UnityPoint Health

Environmental Services Lead

Waterloo, IA · On-site

$16.25 - $20/hr

Overview Environmental Services Lead UnityPoint Health - Allen Shift: Full-time Benefits Eligible ... visitors, and staff members. Why UnityPoint Health? At UnityPoint Health, you matter. We're proud ...

School District 49

Nutrition Services Lead

Peyton, CO · On-site

$22.28 - $22.54/hr

EDUCATIONAL SUPPORT PERSONNEL VACANCY NUTRITION SERVICES LEAD BANNING LEWIS RANCH ACADEMY ABOUT THE ... For further information on notice of non-discrimination, visit the Office of Civil Rights for the ...

YMCA of Greater Kansas City

Member Services Lead

Tacoma, WA · On-site

$18.87 - $21.69/hr

Member Services Lead Wage: $18.87 to $21.69 per hour (Compensation is determined based on relevant ... To apply, visit our website at www.ymcapkc.org. The YMCA of Pierce and Kitsap Counties is committed ...

Georgia

Visitor Center Supervisor

Columbus, OH · On-site

$44K - $47K/yr

Visitor Center Supervisor Job Requisition ID: JR0000000149 Number of Openings: 0 Shift: Day (United ... lead worker, team leader, or supervisory role communicating information in a customer service ...

Geisinger

Environmental Services Lead

Danville, PA · On-site

$20 - $24.50/hr

As an Environmental Services Lead , you won't just oversee cleaning operations-you'll set the ... To learn more about our EVS team, please visit Education: High School Diploma or Equivalent (GED ...

LA28

Services Lead, Modern Pentathlon

Los Angeles, CA · On-site

Services Lead, Modern Pentathlon Position Summary Within this division, LA28 is looking for a ... Plan, coordinate, and be the dedicated sport contact person in organizing visits from the Union ...

NVA

Client Services Lead

Las Vegas, NV · On-site

$18 - $21/hr

Lead Veterinary Customer Service Representative (CSR) Position Summary We are seeking an ... Partner with hospital leadership to drive client visits, strengthen client retention, and support ...

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All JobsVisitor Services Lead Jobs

Visitor Services Lead information

See salary details

$12

$16

$37

How much do visitor services lead jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for visitor services lead in the United States is $16.87, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $15.87 per hour, depending on experience, location, and employer.

What is a visitor services lead?

Visitor Services Leads are professionals responsible for overseeing the visitor experience at museums, cultural institutions, parks, or similar venues. They supervise front-line staff, manage daily operations, and ensure that guests have a positive and safe experience. Their duties often include training staff, handling visitor inquiries or complaints, and coordinating with other departments to improve services. Visitor Services Leads play a key role in maintaining high standards of customer service and operational efficiency.

What are the key skills and qualifications needed to thrive as a visitor services lead, and why are they important?

To thrive as a Visitor Services Lead, you need experience in customer service, supervisory abilities, and a background in hospitality or related fields. Familiarity with point-of-sale (POS) systems, reservation software, and basic office tools is typically required. Exceptional communication, conflict resolution, and organizational skills help you manage teams and create positive guest experiences. These capabilities ensure smooth operations, satisfied visitors, and efficient resolution of challenges in busy public environments.

What are some common challenges faced by a visitor services lead, and how can they be successfully addressed?

Visitor Services Leads often encounter challenges such as managing high visitor volumes during peak times, balancing administrative duties with frontline support, and addressing diverse visitor needs. Successfully overcoming these challenges involves strong organizational skills, clear communication, and effective delegation to team members. Proactively training staff and fostering a collaborative team environment can also ensure smooth operations and positive visitor experiences, even during busy periods.

What is the difference between Visitor Services Lead vs Visitor Services Associate?

AspectVisitor Services LeadVisitor Services Associate
Required CredentialsHigh school diploma; experience in customer service; leadership skillsHigh school diploma or equivalent; customer service experience
Work EnvironmentSupervises staff; interacts with visitors; manages daily operationsAssists visitors; provides information; supports daily visitor services
Employer & Industry UsageMuseums, galleries, cultural institutionsMuseums, galleries, cultural institutions
Search & Comparison IntentUnderstanding leadership roles in visitor servicesEntry-level visitor assistance roles

The Visitor Services Lead typically oversees staff, manages daily operations, and requires leadership experience, while the Visitor Services Associate focuses on assisting visitors and providing information. Both roles are common in museums and cultural institutions, but the Lead position involves more responsibility and supervisory duties.

More about Visitor Services Lead jobs

What job categories do people searching Visitor Services Lead jobs look for?

The top searched job categories for Visitor Services Lead jobs are:

Visitor Services Lead jobs near you
Infographic showing various Visitor Services Lead job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $35,087 per year, or $16.9 per hour.

Office Services Lead

Cherry Bekaert

Houston, TX • On-site

$55K - $75K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago

Cherry Bekaert rating

8.7

Company rating: 8.7 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

4th of 22 rated bookkeepers and accountants

Job description

Ranked among the largest accounting and consulting firms in the country and consistently recognized as a Great Place to Work, Cherry Bekaert delivers innovative advisory, assurance and tax services to our clients. We are proud to foster a collaborative environment focused on enabling your career growth and continuous professional development. Our administrative team is looking for an Office Services Lead. The Office Services Lead will support our Houston office.
The Office Service Lead is a recognized subject matter expert responsible for leading operational initiatives, resolving complex challenges, and advancing client service through technology and innovation. This role provides expert-level support to internal clients, mentors team members, and represents the administrative team in key discussions. By developing technical standards, training others, and improving processes, the Senior Specialist plays a pivotal role in shaping service delivery and operational excellence across the firm.
An Office Services Lead will:
  • Provide guidance and oversight for firm service line offerings, ensuring the effective execution of operational and administrative support, and other service-specific deliverables. Supports team members in workflow management, process optimization, and issue resolution.
  • Manage other administrative team member across multiple offices.
  • Engage with internal clients to gain a deeper understanding of their needs and develops and proposes tailored solutions to enhance outcomes
  • Employ technology to enhance the efficiency and effectiveness of client service delivery
  • Develop and maintains technical standards and documentation.
  • Carry out general on-site tasks such as operational support, breakroom and kitchen duties, visitor and staff assistance, front desk support, and mail and supply management.
  • Onboard and mentor new team members, providing training and orientation through well-prepared materials and structured onboarding initiatives.
  • Provide guidance and mentorship to team members on advanced technical topics based on role and team.
  • Facilitate discussions to translate leadership initiatives into actionable plans within the team.

What you bring to the role:
  • The ability to work onsite in our Houston office.
  • Strong working knowledge in various software platforms including Microsoft Office 365.
  • Technical expertise and the ability to address complex challenges effectively.
  • Expert technical knowledge and ability to address complex challenges.
  • Strong acumen for learning new technologies.
  • Reliability in honoring commitments and adapting to changing priorities.
  • A solution focused and proactive approach to problem solving.
  • Passionate about helping and mentoring others.
  • Adaptable communication style to build trust and effective outcomes across teams and roles.

What you can expect from us:
  • Our shared values that foster inclusion and belonging including uncompromising integrity, collaboration, trust, and mutual respect
  • The opportunity to innovate and do work that motivates and engages you
  • A collaborative environment focused on enabling you to further your career growth and continuous professional development
  • Competitive compensation and a total rewards package that focuses on all aspects of your wellbeing
  • Flexibility to do impactful work and the time to enjoy your life outside of work
  • Opportunities to connect and learn from professionals from different backgrounds and with different cultures

Benefits Information:
Cherry Bekaert cares about our people. We offer competitive compensation packages based on performance that recognize the value our people bring to our clients and our Firm. The salary range for this position is included below. Individual salaries within this range are determined by a variety of factors including but not limited to the role, function and associated responsibilities, a candidate's work experience, education, knowledge, skills, and geographic location. In addition, we offer a comprehensive, high-quality benefits program which includes annual bonus, medical, dental, and vision care; disability and life insurance; generous Paid Time Off; retirement plans; Paid Care Leave; and other programs that are dedicated to enhancing your personal and work life and providing you and your family with a measure of financial protection.
Pay Range:
$55,000 - $75,000
About Cherry Bekaert
Cherry Bekaert, ranked among the largest assurance, tax and advisory firms in the U.S., serves clients across industries in all 50 U.S. states and internationally. For more details, visit https://www.cbh.com/disclosure/
Cherry Bekaert provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, national origin, citizenship status, protected veteran status, disability status, or any other category protected by applicable federal, state or local laws. https://careers.cbh.com/legal-disclosures/ contains further information regarding the firm's compliance with federal, state and local recruitment and hiring laws.
This role is expected to accept applications for at least five calendar days and may continue to be posted until a qualified applicant is selected or the position has been cancelled.
Candidates must demonstrate eligibility to work in the United States. Cherry Bekaert will not provide work sponsorship for this position.
Cherry Bekaert LLP and Cherry Bekaert Advisory LLC are members of Allinial Global, an accountancy and business advisory global association. Visit us at https://careers.cbh.com/ and follow us on LinkedIn, Instagram, Twitter and Facebook.
© 2026 Cherry Bekaert. All Rights Reserved.

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