Visitor Services Associate Jobs in Wisconsin (NOW HIRING)

Introduction
We are dedicated to working with Wisconsinites while preserving and enhancing the natural resources of Wisconsin. In partnership with individuals and organizations; DNR staff manage fish, wildlife, forests, parks, air and water resources while promoting a healthy, sustainable environment and a full range of outdoor opportunities.
The Wisconsin DNR is hiring an LTE (Limited Term Employee) Visitor Services Associate at our Patawatomi State Park, in Sturgeon Bay, WI.
This recruitment may be used to fill future similar vacancies.
To see all opportunities currently available at DNR, follow this link: DNR (wisc.jobs) .
Position Summary
Visitor Services Associates are responsible for greeting park visitors, selling vehicle admission stickers, registering campers, fielding questions about the park or property and recreation opportunities, along with a variety of other administrative and financial duties.
50% - Greet visitors, collect and account for fees and disseminate information. Work at entrance stations, campgrounds or other visitor contact stations. Use electronic cash registers, electronic credit card verification equipment and computerized reservation and reporting systems.
20% - Provide answers to visitor questions concerning the specific park area, as well as explain the area's recreational opportunities, interpretive services, concessions and campground availability.
15% - Distribute brochures, maps and provide directions/routes of travel throughout the park; inform visitors of potential safety hazards.
10% - Issue admission receipts in accordance with established guidelines.
5% - General maintenance and cleaning as required to meet the operational needs of the property.
Salary Information
This position pays between $15.00 - $16.50 per hour and is in pay schedule and range 02-10. Compensation will be set in accordance with the State Compensation Plan.
Job Details
This is a Limited Term Employment (LTE) position and will not automatically lead to permanent state employment or be entitled to the same benefits as permanent employees.
More about LTE positions:
1) Offer a great opportunity to gain experience and learn about careers at the WI Department of Natural Resources.
2) Provide opportunities for individuals to enhance their resumes with skills learned on the job.
3) May accommodate flexibility for part-time or full-time work hours and seasonal schedules. Work schedules are dependent on business needs.
4) Allow individuals to hold multiple LTE appointments concurrently. If both LTE positions are at the same agency, the positions must be bona fide different positions. Each individual LTE position allows for maximum of 1039 hours in a twelve-month period.
Special Requirements:
1) Residency: To be considered for this position, you must be a resident of the State of Wisconsin.
A Wisconsin resident is a person who:
a. Has established a residence, as defined in s. 6.10(1), in this state not less than 10 days earlier;
b. Has resided in this state for not less than a total of one year out of the immediately preceding 5 years;
c. Is eligible to register to vote in this state; or
d. Is the spouse of a person meeting the requirements of par. (a), (b), or (c)." s.230.03(12), Wis. Stats.
2) Background Checks: The Department of Natural Resources conducts criminal background checks on final applicants prior to a job offer. Please note that a criminal charge or conviction on your record will not necessarily disqualify you from state employment. In compliance with the Wisconsin Fair Employment Act, the DNR does not discriminate on the basis of arrest or conviction record.
3) Eligible to work in U.S.: Applicants must be legally authorized to work in the United States at the time of hire. The Department of Natural Resources does not sponsor work visas at the time of hire or anytime during employment. All persons hired will be required to verify identity and eligibility to work in the United States and complete the required Employment Eligibility I-9 form upon hire.
Equal Opportunity Employer: The DNR is an equal opportunity employer that promotes and values diversity. We do not discriminate on the basis of race, ethnicity, religion, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability.
Qualifications
Required Qualifications for Visitor Services Associates:
• Ability to communicate effectively with co-workers and the public
• Customer service and cash handling experience
• Knowledge and experience working with computers
• Ability to work independently, be self-motivated and punctual
• Ability to work a modified schedule; nights, weekends, holidays, etc.
How To Apply
Click the "Apply for Job" button and follow the directions. You will be able to save your application as many times as needed and make edits up until the point you submit your application. Once you submit your application, you will not be able to make any updates to the application or any materials submitted.
Please note that the Wiscjobs system will time you out after 30 minutes of activity, so be sure to save your work often to avoid having to re-start the application process.
For any position-related questions, please feel free to contact Erin.BrownStender@wisconsin.gov .
For technical questions and troubleshooting related to the Wisc.Jobs site, please visit Commonly Asked Questions. Keep in mind that technical assistance is only available Monday through Friday 7:45 am - 4:30 pm.
Your resume and letter of qualifications are very important parts of your application and are used during our evaluation process to determine your qualifications as they relate to the job. For instructions on developing your resume and letter of qualifications and what should be included in these materials, click here .
Deadline to Apply
Applications must be received by 11:59pm, Central Time, on August 3 rd , 2026 in order to be considered.