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Visitor Services Assistant Jobs in Wisconsin (NOW HIRING)

Advocate Aurora Health

Food Services Assistant

Hartford, WI · On-site

$18.85 - $28.30/hr

May provide initial service to visitors in the cafeteria by serving food and maintaining the cleanliness of the cafeteria. Responsible for operating cash register, handling cash and completing daily ...

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Visitor Services Assistant information

See Wisconsin salary details

$12

$17

$38

How much do visitor services assistant jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for visitor services assistant in Wisconsin is $17.03, according to ZipRecruiter salary data. Most workers in this role earn between $13.85 and $16.01 per hour, depending on experience, location, and employer.

What is a visitor services assistant?

Visitor Services Assistants are staff members who provide support and assistance to guests at venues such as museums, galleries, cultural institutions, and tourist attractions. Their responsibilities typically include greeting visitors, answering questions, providing information about exhibits or facilities, assisting with ticketing, and ensuring a positive visitor experience. They may also help with crowd control, maintain safety protocols, and handle customer feedback or concerns. Their role is crucial in creating a welcoming and informative environment for all visitors.

What are the key skills and qualifications needed to thrive as a visitor services assistant?

To thrive as a Visitor Services Assistant, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, reservation software, and basic office tools is often required. Excellent communication, a friendly demeanor, and the ability to remain calm under pressure help you deliver memorable experiences to diverse visitors. These skills ensure efficient operations and positive guest interactions, which are vital for an organization's reputation and visitor satisfaction.

What are some common challenges faced by visitor services assistants, and how can they effectively handle them?

Visitor Services Assistants often encounter challenges such as managing large crowds during peak hours, addressing diverse visitor needs, and handling unexpected situations like lost items or emergency evacuations. To handle these effectively, it's important to maintain clear communication, remain calm under pressure, and be knowledgeable about the site’s policies and resources. Developing strong problem-solving skills and regularly collaborating with team members helps ensure a smooth visitor experience and fosters a supportive work environment.

What does a visitor services assistant do?

A visitor services assistant greets and assists visitors, providing information about the facility, exhibits, or events. They may handle ticketing, answer questions, ensure visitor safety, and maintain a welcoming environment, often using communication skills and knowledge of the venue. The role typically requires good customer service skills and may involve working flexible hours in a public setting.

What are the most commonly searched types of Visitor Services jobs in Wisconsin?

The most popular types of Visitor Services jobs in Wisconsin are:

What are popular job titles related to Visitor Services Assistant jobs in Wisconsin?

For Visitor Services Assistant jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Visitor Services Assistant jobs in Wisconsin look for?

The top searched job categories for Visitor Services Assistant jobs in Wisconsin are:

What cities in Wisconsin are hiring for Visitor Services Assistant jobs?

Cities in Wisconsin with the most Visitor Services Assistant job openings:

Visitor Services Assistant jobs near you
Infographic showing various Visitor Services Assistant job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $35,415 per year, or $17 per hour.

Limited Term Visitor Assistants

MILWAUKEE PUBLIC MUSEUM INC

Milwaukee, WI • On-site

$15/hr

Part-time

Posted 23 days ago

Job description

The Milwaukee Public Museum is looking for 2 Part-time I Visitor Assistants to work for a Limited Term until January 3rd, 2027. This position would be an average of 24hrs/week with shift lengths between 6 to 8 hours. Visitor Assistants ensure the highest quality customer service, satisfaction, and safety for Museum visitors. They provide a welcoming atmosphere and positive experience that engages members and visitors and have the ability to handle and balance many responsibilities in a calm and efficient manner. Visitor Assistants are strong, energetic team players with a demonstrated ability to work under pressure in a fast-paced environment.

We need friendly, dependable, and energetic people who enjoy working with families, groups, and the general public to guarantee a positive and memorable visitor experience. You will work with large and small diverse groups furnishing information in a customer-oriented setting.

Responsibilities:

  • Advise visitors of information concerning parking, restroom facilities, points of interest, and general museum information.
  • Assist guests entering and exiting the Puelicher Butterfly Vivarium, ensuring safety and adherence to museum policies and procedures.
  • Work after-hours events and assist the Event Coordinator with the facilitation of internal and external events.
  • Manage and adhere to established procedures for lost and found items, acceptance of items, and visitors' expectations for museum visits.
  • Demonstrate excellent customer service and people skills, as well as a professional appearance and demeanor.

Qualifications:

  • High school diploma or GED.
  • Must have weekend and evening availability.
  • Experience in a customer service setting, particularly with large groups.
  • Bilingual in Spanish strongly preferred.
  • Ability to use technical tools and systems such as radios and paging systems.
  • Must enjoy speaking with large and small groups effectively in a polite and professional manner.
  • Requires independent evaluations & decision based upon knowledge and training to problem-solve in varied situations.
  • Ability to work well independently and as part of a team.
  • Ability to bend, stoop, and kneel as well as stand and walk for 80% of your shift.

MPM is a natural and human history museum located in downtown Milwaukee, Wisconsin. The museum is among the oldest in the United States, with a history dating back to the 1850’s. We offer great career opportunities for people with all levels of training, experience, and education. We are a composition of diverse and talented staff working together as a team to offer our visitors the best possible immersive experience in learning and enjoyment.


A career with the Milwaukee Public Museum allows you to connect your skills and abilities in a rewarding position with a non-profit organization doing good work in our community. MPM provides an unlimited opportunity to gain knowledge about our world, as you connect with visitors, donors, innovative staff members, curious students, interns and volunteers in your day-to-day-work. See what MPM has to offer. Apply today using this applicant friendly, online job application!
The Milwaukee Public Museum is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

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