ZipRecruiter

Log In

1

Visitor Services Associate Jobs in Indiana (NOW HIRING)

CX Institutional LLC

Client Service Associate

Auburn, IN · On-site

$13.50 - $18.75/hr

For more information, visit CredentWealth.com. Client Service Associate Purpose: Client Service Associates support the Wealth Advisor by attending client and prospect events and building ...

HHC

Room Service Associate

Indianapolis, IN · On-site

Physicians provide a comprehensive range of primary and specialty care services at the 333-bed ... visitors, guests, and other personnel within the department and on hospital floors in order to ...

previous page

Showing results 41-60

All JobsVisitor Services Associate JobsVisitor Services Associate Jobs in Indiana

Visitor Services Associate information

See Indiana salary details

$9

$20

$40

How much do visitor services associate jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for visitor services associate in Indiana is $20.11, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $19.66 per hour, depending on experience, location, and employer.

What is a visitor services associate?

Visitor Services Associates are frontline staff members who assist guests at museums, galleries, parks, or other public venues. Their primary responsibilities include greeting visitors, providing information about exhibits or services, selling tickets, and ensuring a welcoming and safe environment. They may also handle customer inquiries, resolve issues, and support special events. This role is essential for creating a positive guest experience and representing the organization to the public.

What are some common challenges faced by visitor services associates and how can they be managed effectively?

Visitor Services Associates often encounter challenges such as handling high visitor volumes during peak hours, addressing diverse visitor needs, and resolving unexpected issues quickly. Effective communication, patience, and strong problem-solving skills are essential for managing these situations. Many organizations provide ongoing training and support to help associates stay knowledgeable about exhibits, protocols, and customer service best practices, ensuring a positive experience for both visitors and team members.

What are the key skills and qualifications needed to thrive as a visitor services associate, and why are they important?

To thrive as a Visitor Services Associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, scheduling software, and basic office equipment is often required. Excellent communication, problem-solving abilities, and a friendly demeanor help you effectively assist visitors and resolve issues. These skills ensure a welcoming environment, smooth daily operations, and positive experiences for guests.

What is the difference between Visitor Services Associate vs Guest Services Representative?

AspectVisitor Services AssociateGuest Services Representative
Required CredentialsHigh school diploma; customer service experienceHigh school diploma; customer service experience
Work EnvironmentMuseums, parks, cultural sitesHotels, resorts, entertainment venues
Employer & Industry UsagePublic attractions, cultural institutionsHospitality, travel, entertainment
Common Search & ComparisonVisitor engagement, ticketing, informationGuest assistance, check-in, concierge

Both roles focus on customer service and visitor interaction but differ mainly in work setting and specific duties. Visitor Services Associates typically work in cultural or public attractions, providing information and ticketing services. Guest Services Representatives are more common in hospitality settings, assisting guests with check-in, inquiries, and concierge services. Understanding these differences helps job seekers find the right role based on their experience and career goals.

What are the most commonly searched types of Visitor Services jobs in Indiana?

The most popular types of Visitor Services jobs in Indiana are:

What are popular job titles related to Visitor Services Associate jobs in Indiana?

For Visitor Services Associate jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Visitor Services Associate jobs in Indiana look for?

The top searched job categories for Visitor Services Associate jobs in Indiana are:

What cities in Indiana are hiring for Visitor Services Associate jobs?

Cities in Indiana with the most Visitor Services Associate job openings:

Visitor Services Associate jobs near you
Infographic showing various Visitor Services Associate job openings in Indiana as of August 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 100% In-person job distribution, with an average salary of $41,831 per year, or $20.1 per hour.

Seasonal Guest Experience Associate

Indianapolis Museum of Art/Newfields

Indianapolis, IN

$14/hr

Part-time

Re-posted 3 days ago

Job description

Department:  Guest Experience

Employment Type: Seasonal, Part Time 

Salary or Hourly:  Hourly 

Salary: $14.00

Overview  

Seasonal Guest Experience Associates work our Harvest Nights and Winterlights festivals, greeting and welcoming the guests.  These positions will provide information and ticketing to the thousands of guests who visit nightly.  The positions run from August through mid-January, including regular weekdays and weekends, evenings, nights, and holidays (Halloween, Thanksgiving, Black Friday, Christmas Eve, Christmas Day, New Year’s Eve, New Year’s Day).   

Essential Job Functions

The following responsibilities describe the general nature of work for employees in this position, but this is not intended as an exclusive or all-inclusive inventory. 

  • Provide excellent customer service to all guests 
  • Interpret and manage the needs of guests during high volume events and exhibitions 
  • Learn and become proficient in on-site ticketing system 
  • Answer phone calls to assist guests with questions and ticketing issues 
  • Function with flexibility on a team with multiple roles, facets, and locations throughout the campus 
  • Answer questions about programs, exhibitions, events, policies, gardens, and buildings at Newfields 
  • Be knowledgeable of all membership levels and information in order to sell and renew memberships 
  • Work and communicate well with a dynamic group of guests 
  • Ensure all needed supplies are available and maintain an orderly area at each workstation 
  • As ambassadors for Newfields, Guest Experience Associates provide exceptional customer service by making all guests feel warm, welcome, and cared for. Guests become inspired as they learn all Newfields has to offer. 

Other duties may be assigned. To perform the job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Required Skills

  • Strong written and verbal communication skills
  • Extremely personable, positive, and approachable
  • Ability to lift up to 50 pounds

Education and/or Experience

High School Diploma/GED and previous experience in customer service

  • Language
    • Ability to read and interpret general business periodicals and brochures
    • Ability to read a limited number of two and three syllable words and to recognize similarities and differences between words and between series of numbers 
    • Clear spoken communication skills 
  • Math
    • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions and percentages
  • Other
    • Basic computer skills and a pleasant attitude when interacting with visitors
  • Reasoning Ability
    • Ability to apply common sense understanding to carry instructions furnished in written, oral, or diagram form.
    • Ability to deal with problems involving several concrete variables in standardized situations.

Physical Demands of Work Environment

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical demands: While performing the duties of this hob, the employee is occasionally required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch, or crawl; talk or hear; taste or smell. The employee must occasionally lift and/ or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color, vision peripheral vision, depth perception, and the ability to adjust focus. 

Work environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the position. The noise level in the work environment is usually moderate.  Some positions are outdoors and subject to inclement weather. 

Apply