ZipRecruiter

Log In

1

Visitor Services Associate Jobs in Indiana (NOW HIRING)

Brightpoint

Home Visitor

Columbia City, IN · On-site

$17.25 - $22.75/hr

Must possess minimum of an Associate Degree in Education, Social Services or related field. * Work experience in Early Childhood Education and/or home visiting preferred. * Strong oral (speaking and ...

Brightpoint

Home Visitor

Columbia City, IN · On-site

$25.01 - $25.02/hr

Must possess minimum of an Associate Degree in Education, Social Services or related field.Work experience in Early Childhood Education and/or home visiting preferred.Strong oral (speaking and ...

Brightpoint

Home Visitor

Columbia City, IN · On-site

$25.01 - $25.02/hr

Must possess minimum of an Associate Degree in Education, Social Services or related field. * Work experience in Early Childhood Education and/or home visiting preferred. * Strong oral (speaking and ...

next page

Showing results 1-20

All JobsVisitor Services Associate JobsVisitor Services Associate Jobs in Indiana

Visitor Services Associate information

See Indiana salary details

$9

$20

$40

How much do visitor services associate jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for visitor services associate in Indiana is $20.11, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $19.66 per hour, depending on experience, location, and employer.

What is a visitor services associate?

Visitor Services Associates are frontline staff members who assist guests at museums, galleries, parks, or other public venues. Their primary responsibilities include greeting visitors, providing information about exhibits or services, selling tickets, and ensuring a welcoming and safe environment. They may also handle customer inquiries, resolve issues, and support special events. This role is essential for creating a positive guest experience and representing the organization to the public.

What are some common challenges faced by visitor services associates and how can they be managed effectively?

Visitor Services Associates often encounter challenges such as handling high visitor volumes during peak hours, addressing diverse visitor needs, and resolving unexpected issues quickly. Effective communication, patience, and strong problem-solving skills are essential for managing these situations. Many organizations provide ongoing training and support to help associates stay knowledgeable about exhibits, protocols, and customer service best practices, ensuring a positive experience for both visitors and team members.

What are the key skills and qualifications needed to thrive as a visitor services associate, and why are they important?

To thrive as a Visitor Services Associate, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, scheduling software, and basic office equipment is often required. Excellent communication, problem-solving abilities, and a friendly demeanor help you effectively assist visitors and resolve issues. These skills ensure a welcoming environment, smooth daily operations, and positive experiences for guests.

What is the difference between Visitor Services Associate vs Guest Services Representative?

AspectVisitor Services AssociateGuest Services Representative
Required CredentialsHigh school diploma; customer service experienceHigh school diploma; customer service experience
Work EnvironmentMuseums, parks, cultural sitesHotels, resorts, entertainment venues
Employer & Industry UsagePublic attractions, cultural institutionsHospitality, travel, entertainment
Common Search & ComparisonVisitor engagement, ticketing, informationGuest assistance, check-in, concierge

Both roles focus on customer service and visitor interaction but differ mainly in work setting and specific duties. Visitor Services Associates typically work in cultural or public attractions, providing information and ticketing services. Guest Services Representatives are more common in hospitality settings, assisting guests with check-in, inquiries, and concierge services. Understanding these differences helps job seekers find the right role based on their experience and career goals.

What are the most commonly searched types of Visitor Services jobs in Indiana?

The most popular types of Visitor Services jobs in Indiana are:

What are popular job titles related to Visitor Services Associate jobs in Indiana?

For Visitor Services Associate jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Visitor Services Associate jobs in Indiana look for?

The top searched job categories for Visitor Services Associate jobs in Indiana are:

What cities in Indiana are hiring for Visitor Services Associate jobs?

Cities in Indiana with the most Visitor Services Associate job openings:

Visitor Services Associate jobs near you
Infographic showing various Visitor Services Associate job openings in Indiana as of August 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 100% In-person job distribution, with an average salary of $41,831 per year, or $20.1 per hour.

Onsite Services Crib Associate (Full Time) Indianapolis, IN

Grainger Businesses

Indianapolis, IN • On-site

$20.15 - $25.20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Grainger rating

8.2

Company rating: 8.2 out of 10

Based on 182 frontline employees who took The Breakroom Quiz

36th of 366 rated logistics

Job description

Req Number 334524
About Grainger:
W.W. Grainger, Inc., is a leading broad line distributor with operations primarily in North America, Japan and the United Kingdom. At Grainger, We Keep the World Working® by serving more than 4.5 million customers worldwide with products and solutions delivered through innovative technology and deep customer relationships. Known for its commitment to service and award-winning culture, the Company had 2024 revenue of $17.2 billion across its two business models. In the High-Touch Solutions segment, Grainger offers approximately 2 million maintenances, repair and operating (MRO) products and services, including technical support and inventory management. In the Endless Assortment segment, Zoro.com offers customers access to more than 14 million products, and MonotaRO.com offers more than 24 million products. For more information, visit www.grainger.com.
Compensation:This position is hourly. The anticipated base pay compensation range for this role is $20.15 to $25.20 per hour.
Rewards and Benefits:
  • Medical, dental, vision, and life insurance coverage starts on day one of employment.
  • Access to up to 50% of your paycheck based on hours worked before payday.
  • 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.
  • 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
  • Employee discounts, parental leave, and other benefits.
  • Safety shoes provided (where applicable).

For additional information and details regarding Grainger's benefits, please click on the link below:
https://experience100.ehr.com/grainger/Home/Tools-Resources/Key-Resources/New-Hire
-The pay range provided above is not a guarantee of compensation. The range reflects the potential base pay for this role at the time of this posting based on the job grade for this position. Individual base pay compensation will depend, in part, on factors such as geographic work location and relevant experience and skills.
-The anticipated compensation range described above is subject to change and the compensation ultimately paid may be higher or lower than the range described above.
-Grainger reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion at any time, consistent with applicable law.
Position Details:
Onsite Services Crib Associates (OSCA) perform warehouse and inventory management responsibilities and functions to support inventory integrity, order processing - picking, packing, staging, and shipping, and general maintenance and housekeeping responsibilities to provide a safe and clean work environment. You will report to On-Site Service Manager.
You Will:
  • Receive product from multiple sources including Grainger competitors; put away product and maximize cube space
  • Process backorders to fulfill customer orders and meet order ready times
  • Picks & stages customer orders to achieve our goals and Customer expectations
  • Pick and prepare orders for customer. (**tracking items removed from crib**)
  • Perform inventory counts to ensure inventory accuracy
  • Grounds keeping and trash collection/disposal to provide a clean appearance for customers and employees
  • Support customer service by assisting customers picking up and loading product
  • Resolve customer problems promptly in a manner to retain and promote customer loyalty

You Have:
  • High School Diploma or equivalent
  • 1+ years of experience in related field
  • Lift 25 to 60lbs
  • Operate computerized scanning equipment and PC based programs including SAP
  • Customer service and sales growth oriented

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status or any other protected characteristic under federal, state, or local law. We are proud to be an equal opportunity workplace.
We are committed to fostering an inclusive, accessible work environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one's employment, should you need a reasonable accommodation during the application and selection process, including, but not limited to use of our website, any part of the application, interview or hiring process, please advise us so that we can provide appropriate assistance.

What Grainger employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Grainger logo

About Grainger

Sourced by ZipRecruiter

Grainger is a leading broad line distributor with operations primarily in North America, Japan and the United Kingdom. We achieve our purpose, We Keep the World Working®, by serving more than 4.5 million customers with a wide range of products that keep their operations running and their people safe. Grainger also delivers services and solutions, such as technical support and inventory management, to save customers time and money. We're looking for passionate people who can move our company forward. As one of the 100 Best Companies to Work For, we have a welcoming workplace where you can build a career for yourself while fulfilling our purpose to keep the world working. We embrace new ways of thinking and recognize everyone is an individual. Find your way with Grainger today.

Industry

Office administration and facilities support services

Company size

10,000+ Employees

Headquarters location

Lake Forest, IL, US

Year founded

1927

View All Grainger Jobs

Apply