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Visitor Services Assistant Jobs (NOW HIRING)

Mass Audubon

Visitor Services Representative I

Boston, MA · On-site

$20 - $23/hr

The Visitor Services Representative is specifically responsible for providing excellent customer ... Occasionally assist during peak periods such as holiday weekends or special events Qualifications ...

GVRD

Visitor Services Monitor - Part Time

Vallejo, CA · On-site

Visitor Services Monitor - Part Time Department: Maintenance Job Opening Date: January 27, 2026 ... necessary; assist user groups; provide emergency assistance as needed. * As Kiosk Operator ...

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$37

How much do visitor services assistant jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for visitor services assistant in the United States is $16.87, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $15.87 per hour, depending on experience, location, and employer.

What are Visitor Services Assistants?

Visitor Services Assistants are staff members who provide support and assistance to guests at venues such as museums, galleries, cultural institutions, and tourist attractions. Their responsibilities typically include greeting visitors, answering questions, providing information about exhibits or facilities, assisting with ticketing, and ensuring a positive visitor experience. They may also help with crowd control, maintain safety protocols, and handle customer feedback or concerns. Their role is crucial in creating a welcoming and informative environment for all visitors.

What are some common challenges faced by Visitor Services Assistants, and how can they effectively handle them?

Visitor Services Assistants often encounter challenges such as managing large crowds during peak hours, addressing diverse visitor needs, and handling unexpected situations like lost items or emergency evacuations. To handle these effectively, it's important to maintain clear communication, remain calm under pressure, and be knowledgeable about the site’s policies and resources. Developing strong problem-solving skills and regularly collaborating with team members helps ensure a smooth visitor experience and fosters a supportive work environment.

What are the key skills and qualifications needed to thrive as a Visitor Services Assistant, and why are they important?

To thrive as a Visitor Services Assistant, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, reservation software, and basic office tools is often required. Excellent communication, a friendly demeanor, and the ability to remain calm under pressure help you deliver memorable experiences to diverse visitors. These skills ensure efficient operations and positive guest interactions, which are vital for an organization's reputation and visitor satisfaction.
What cities are hiring for Visitor Services Assistant jobs? Cities with the most Visitor Services Assistant job openings:
What are the most commonly searched types of Visitor Services jobs? The most popular types of Visitor Services jobs are:
Who are the top companies hiring for Visitor Services Assistant jobs? The top employers for Visitor Services Assistant jobs are:
What states have the most Visitor Services Assistant jobs? States with the most job openings for Visitor Services Assistant jobs include:
Visitor Services Assistant jobs near you
Infographic showing various Visitor Services Assistant job openings in the United States as of June 2026, with employment types broken down into 5% Full Time, 90% Part Time, and 5% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $35,087 per year, or $16.9 per hour.

PART-TIME VISITOR SERVICES ATTENDANT

City of Dickinson

Dickinson, ND

$18.03/hr

Full-time

Posted 18 days ago

Job description

Job Description Are you friendly, dependable, and enthusiastic about customer service. Our Museum is seeking a Part-Time Visitor Services Attendant to provide outstanding experiences to patrons while supporting daily operations in our admissions area and museum shop. Starting Pay: $18.03 per hour Schedule: Saturdays What We're Looking For Must be 16 years or older (high school diploma preferred)

Able to pass a background check. Prior retail, admissions, or cash-handling experience preferred, but not required. Excellent communication and interpersonal skills for working with guests, staff, and volunteers.

Enthusiastic, reliable, and flexible-able to work weekends and some holidays. Strong organization, time management, and basic computer skills (Microsoft Office, Outlook). Comfortable speaking with groups and working with diverse audiences.

Why Join Us. This is a wonderful opportunity to gain experience in visitor services, customer care, and retail while working in a vibrant cultural environment. You'll help create meaningful experiences for visitors of all ages while being part of a supportive and welcoming team.

If you're excited to be part of our team, we'd love to hear from you. Apply online at jobs.dickinsongov.com. The position is open until filled The City of Dickinson is an Equal Opportunity Employer.

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