ZipRecruiter

Log In

1

Visitor Services Assistant Jobs (NOW HIRING)

previous pagenext page

Showing results 21-40

All JobsGovernment JobsParks and Recreation JobsVisitor Services Specialist JobsVisitor Services Assistant Jobs

Visitor Services Assistant information

See salary details

$12

$16

$37

How much do visitor services assistant jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for visitor services assistant in the United States is $16.87, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $15.87 per hour, depending on experience, location, and employer.

What is a visitor services assistant?

Visitor Services Assistants are staff members who provide support and assistance to guests at venues such as museums, galleries, cultural institutions, and tourist attractions. Their responsibilities typically include greeting visitors, answering questions, providing information about exhibits or facilities, assisting with ticketing, and ensuring a positive visitor experience. They may also help with crowd control, maintain safety protocols, and handle customer feedback or concerns. Their role is crucial in creating a welcoming and informative environment for all visitors.

What are the key skills and qualifications needed to thrive as a visitor services assistant?

To thrive as a Visitor Services Assistant, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, reservation software, and basic office tools is often required. Excellent communication, a friendly demeanor, and the ability to remain calm under pressure help you deliver memorable experiences to diverse visitors. These skills ensure efficient operations and positive guest interactions, which are vital for an organization's reputation and visitor satisfaction.

What are some common challenges faced by visitor services assistants, and how can they effectively handle them?

Visitor Services Assistants often encounter challenges such as managing large crowds during peak hours, addressing diverse visitor needs, and handling unexpected situations like lost items or emergency evacuations. To handle these effectively, it's important to maintain clear communication, remain calm under pressure, and be knowledgeable about the site’s policies and resources. Developing strong problem-solving skills and regularly collaborating with team members helps ensure a smooth visitor experience and fosters a supportive work environment.

What does a visitor services assistant do?

A visitor services assistant greets and assists visitors, providing information about the facility, exhibits, or events. They may handle ticketing, answer questions, ensure visitor safety, and maintain a welcoming environment, often using communication skills and knowledge of the venue. The role typically requires good customer service skills and may involve working flexible hours in a public setting.

What cities are hiring for Visitor Services Assistant jobs?

Cities with the most Visitor Services Assistant job openings:

What are the most commonly searched types of Visitor Services jobs?

The most popular types of Visitor Services jobs are:

Who are the top companies hiring for Visitor Services Assistant jobs?

The top employers for Visitor Services Assistant jobs are:

What states have the most Visitor Services Assistant jobs?

States with the most job openings for Visitor Services Assistant jobs include:

What job categories do people searching Visitor Services Assistant jobs look for?

The top searched job categories for Visitor Services Assistant jobs are:

Visitor Services Assistant jobs near you
Infographic showing various Visitor Services Assistant job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $35,087 per year, or $16.9 per hour.

Visitor Services and Retail Associate

Pierre Area Chamber of Commerce

Pierre, SD • On-site

$15 - $16.50/hr

Other

Posted 2 days ago

New

Key responsibilities

  • Monitor the visitor services desk, handle admissions, donations, payments, and maintain visitor records.

  • Assist visitors with exhibits, ensure cleanliness and safety, and repair items and displays to enhance visitor experience.

  • Manage the SDDC Store by maintaining inventory, creating engaging displays, and promoting store sales.

Job description

Visitor Services Associates are responsible for communicating with and coordinating services for Exhibit Hall visitors by monitoring the visitor services desk and providing a safe and clean environment. The Retail Associate is in charge of SDDC Store aesthetics and inventory, keeping a clean, accessible area that is stocked with products related to the exploration of science, technology, engineering, and mathematics (STEM). This position works directly with the Visitor and Facility Services Assistant and reports to the Exhibit Hall Manager. This position is similar to a “third key” position in a retail environment.

General Duties
  • Staffing and monitoring the Visitor Services Desk by handling admissions, donations, payments, requested statistics, checking events calendars and membership database, and advocating for the SDDC Exhibit Hall, programs, and services.
  • Enhancing our visitors’ experiences from good to excellent, which includes assisting with exhibits, maintaining the cleanliness of our space, repairing items and displays, ensuring visitor safety through effective communication, and sharing information necessary for visitors and organizations to engage with our organization.
  • Growing our store sales by maintaining a clean onsite space, managing inventory and wholesale agreements, and creating an inviting space with engaging displays and decorations.
  • Promoting our store by managing information on the SDDC website with the Digital Marketing Manager and providing information to the marketing team for highlights and store features.
All employees are expected to:
  • Communicate basic, up-to-date program and services information both in writing and verbally to visitors and schools and organizations statewide.
  • Use our online web platform and Google Workspace, including Chat, Gmail, Calendars, and other functions, to effectively communicate with coworkers, members, and visitors, as well as monitor memberships, bookings, and events.
  • Other duties include, but are not limited to: updating interior and exterior signage about new and upcoming events, being onsite to support facility rentals, special events, and birthday parties, facilitating SDDC Store sales, working with volunteers, and completing cleaning and janitorial duties to maintain the facility.
Position Standards

Requirements:

  • Strong visitor service and communication skills.
  • Able to use technology and office machines proficiently with a significant comfort level for learning online systems to manage files, databases, and activities.
  • Have excellent verbal and written communication skills and engage visitors of all ages in hands-on STEM exploration.
  • Willing to work in a flexible, ever-changing environment with coworkers that work independently and as a team both on-site and remotely.
  • Must be able to use stairs and be on feet often each day.

Personal qualities: Enjoys families and children, values science and learning, attentive to detail, values cleanliness and organization, visitor-service and team-oriented, seeks efficiency, self-motivated, reliable, trustworthy, positive disposition.

Increased summer hours possible, May-August.

Compensation: Starting at $15.00-$16.50 per hour, depending on experience and qualification.

Must consent to a criminal background check before signing a contract.

#J-18808-Ljbffr

Apply