ZipRecruiter

Log In

1

Visitor Engagement Jobs (NOW HIRING)

BANDANA

Administrative Assistant

Manhattan, NY · On-site

$26.21/hr

Reporting to the Visitor Engagement Department Manager, the Administrative Assistant proactively and warmly welcomes and processes guests at the Museum's reception desks: 11 West and Cullman (staff ...

Mass Audubon

Visitor Services Representative I

Boston, MA · On-site

$20 - $23/hr

This position performs day-to-day visitor engagement operations and ensures a positive, welcoming, enriching, and safe experience for all our members, visitors, and guests. The Visitor Services ...

Mass Audubon

Visitor Services Representative I

Lenox, MA · On-site

$18.50 - $20.50/hr

About This Position The Visitor Services Representative performs the day-to-day duties of visitor engagement operations and ensures an overall positive, welcoming, enriching, and safe experience to ...

next page

Showing results 1-20

All JobsVisitor Engagement Jobs

Visitor Engagement information

See salary details

$23K

$47K

$72.5K

How much do visitor engagement jobs pay per year?

As of Jun 9, 2026, the average yearly pay for visitor engagement in the United States is $46,962.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,000.00 and $55,500.00 per year, depending on experience, location, and employer.

What are visitor engagement professionals?

Visitor engagement professionals are staff members in museums, galleries, parks, or cultural institutions who interact with visitors to enhance their experience. Their responsibilities may include providing information, answering questions, facilitating tours, and encouraging participation in activities or exhibits. They help create a welcoming environment and ensure that visitors have a meaningful and enjoyable experience. These professionals often serve as the main point of contact for guests and play a vital role in the institution's public image.

What are the typical daily responsibilities for someone working in Visitor Engagement at a museum or cultural institution?

As a Visitor Engagement professional, your day often includes greeting guests, answering questions, and leading guided tours or educational programs. You'll also collaborate with colleagues in education, marketing, and security to ensure visitors have a positive and informative experience. Additionally, you may collect visitor feedback, assist with special events, and help create engaging materials or displays. This role requires excellent communication skills, adaptability, and a passion for connecting people with your institution's mission.

What is the difference between Visitor Engagement vs Content Coordinator?

AspectVisitor EngagementContent Coordinator
Primary RoleEngaging visitors through interactive experiences, events, and personalized communicationPlanning, creating, and managing content across platforms
Required SkillsCommunication, customer service, event planningWriting, editing, content management systems
Work EnvironmentMuseums, attractions, online platformsMarketing teams, media companies, educational institutions
Common CertificationsCustomer service, event managementContent marketing, digital media

Visitor Engagement focuses on interacting with visitors to enhance their experience, often through direct communication and activities. Content Coordinators develop and manage content to attract and retain audiences. While both roles aim to improve visitor interaction, Visitor Engagement emphasizes direct engagement strategies, whereas Content Coordinators concentrate on content creation and management.

What are the key skills and qualifications needed to thrive as a Visitor Engagement professional, and why are they important?

Success as a Visitor Engagement professional requires strong interpersonal communication skills, a background in customer service or hospitality, and often a relevant degree or experience in museum studies or tourism. Familiarity with visitor management systems, audio-visual guides, and CRM software is typically important. Outstanding soft skills include approachability, problem-solving, and cultural sensitivity, helping to create welcoming and informative experiences. These abilities are vital for ensuring visitors feel valued and engaged, which enhances their overall satisfaction and the reputation of the organization.
More about Visitor Engagement jobs
What states have the most Visitor Engagement jobs? States with the most job openings for Visitor Engagement jobs include:
What job categories do people searching Visitor Engagement jobs look for? The top searched job categories for Visitor Engagement jobs are:
Visitor Engagement jobs near you
Guest Engagement Specialist Part-Time

Guest Engagement Specialist Part-Time

Great Lakes Science Center

Cleveland, OH • On-site

$16/hr

Part-time

Medical, Dental, Vision, Retirement, PTO

Posted 9 days ago

Job description

Job Type
Part-time
Description
Summary:
The Great Lakes Science Center seeks a creative and resourceful Guest Engagement Specialist to work with a dynamic and diverse group of their peers, dedicated to enriching visitor engagement through inquiry-based learning. A Guest Engagement Specialist is expected to deliver high-quality, exciting, and fun programs that include but are not limited to: interpretive programming inside Great Lakes Science Center, NASA Glenn Visitor Center, and on the Steamship William G. Mather, Maker activities and workshops, scientific demonstrations, theatrical shows, activity carts, and other guest experiences. This is a part time position which reports to the Guest Engagement Operations Supervisor. Identify primary function categories for the position and describe related duties and responsibilities under each function for the position.
Rate:
$16/Hour
Essential Duties and Responsibilities:
• Delivers programs such as informal visitor engagement, public demonstrations, interactive cart activities
• Support daily operations of the Titanic Exhibit by guiding guest flow, answering questions, and creating meaningful, memorable experiences for diverse audiences
• Engages guests in traveling exhibitions
• Engages guests on Steamship
• Assists with group greeting
• Demonstrates enthusiastic and positive attitude with willingness to learn
• Models best practices in informal education and visitor engagement
• Actively deliver visitor programs while modeling the highest standards in professionalism, inquiry-based and hands-on techniques, interpersonal communication, and guest service philosophy to create a superior visitor experience for Science Center guests
• Perform daily operational duties
• May represent the Science Center at off-site programs, including but not limited to outreach programs, science fairs, community events, etc. Communicate knowledgeably about current Science Center programs, policies, and procedures to be a positive and enthusiastic spokesperson for Science Center programs, exhibits, and mission
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Supervisory Responsibilities:
This position has no supervisory responsibilities
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Working Conditions/Physical Requirements:
Please note that this position requires working outdoors for prolonged periods in varied weather conditions, frequently climbing narrow stairwells and occasionally lifting heavy objects such as supply bins and demonstration props. It may also include working with chemicals and gases including but not limited to liquid nitrogen, dry ice, nitric acid, hydrogen, and oxygen. Training will be provided. Please also note that this position requires weekend, holiday, and evening hours to meet the needs of Science Center operations. Scheduled hours will vary seasonally; therefore, ideal candidates must be flexible to accommodate needs.
Requirements
Education and Work Experience Qualifications:
• High School Diploma or equivalent. Preferably a bachelor's degree (or pursuing) in science, education, theater or related field of study.
• Customer service experience helpful but not required
Additional Eligibility Qualifications (K/S/A)
  • Interpersonal Communication
  • Group Communication
  • STEM Background
  • Reliability
  • Intrinsically Motivated
  • Eager to Learn

Great Lakes Science Center is proud to provide staff members with a benefits program that offers choices designed to meet their individual needs and lifestyles. Eligible staff members can participate in the following benefits programs:
  • Free Parking
  • Medical
  • Dental
  • Vision
  • Employee Assistant Program (EAP)
  • Paid Time Off (PTO) & Paid Holidays
  • 403b Retirement Savings Plan with Match
  • ASTC Membership
  • Northeastern Ohio Intermuseum Council (NEOIMC) Membership
  • And more!

Equal Employment Opportunity Statement:
It is the policy of GLSC to provide equal employment opportunities (EEO) free from illegal discrimination, harassment and retaliation to all qualified applicants for employment without regard to race, color, religious affiliation, sex (including pregnancy), sexual orientation, gender identity, or gender expression, national origin, ancestry, citizenship, immigration status, age, source of income, familial status, marital status, veteran or military status, genetic information, disability or any other basis protected by applicable law. GLSC complies with applicable state, federal and local laws governing non-discrimination in employment.
Salary Description
$16

Apply