Visio Process Mapping Jobs in New York (NOW HIRING)

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About Everest:

Everest is a global leader in risk management, rooted in a rich, 50+ year heritage of enabling businesses to survive and thrive, and economies to function and flourish. We are underwriters of risk, growth, progress and opportunity. We are a global team focused on disciplined capital allocation and long-term value creation for all stakeholders, who care deeply about our impact on communities and the wider world.

Role Overview:
Everest is seeking an experienced AVP, AI Product Owner to lead the development and delivery of AI-driven solutions across key business areas, including Underwriting and Claims. This role will bridge business and technology, ensuring that AI use cases are aligned with enterprise strategy and deliver measurable business value. The ideal candidate combines strong business analysis capabilities with technical acumen and deep domain knowledge in insurance operations.

Key Responsibilities:

• Own the end-to-end lifecycle of AI products and use cases, from ideation through implementation and scaling.

• Partner with business stakeholders across Underwriting, Claims, and other functions to identify, prioritize, and define high-impact AI opportunities.

• Translate business needs into clear product requirements, user stories, and acceptance criteria.

• Develop and maintain product roadmaps aligned with enterprise strategic priorities.

• Lead backlog prioritization and sprint planning in collaboration with data science, engineering, and delivery teams.

• Create detailed process maps and identify opportunities for optimization through AI and automation.

• Ensure successful implementation and adoption of AI solutions, including change management and stakeholder communication.

• Monitor product performance, define KPIs, and drive continuous improvement based on insights and feedback.

• Collaborate closely with technical teams to ensure feasibility, scalability, and integration with existing systems.

• Support and enhance enterprise AI platforms (e.g., EverAssist) by aligning use cases and capabilities with business needs.

Required Qualifications & Skills:

• Bachelor's degree in Business, Technology, Data Science, or a related field (MBA preferred).

• 6+ years of experience in Product Ownership, Business Analysis, or related roles.

• Strong domain knowledge of insurance operations, particularly

• Underwriting and Claims.

• Proven experience in implementing AI/ML or advanced analytics use cases in a business environment.

• Excellent business analysis skills, including requirements gathering, process mapping, and documentation.

• Strong understanding of Agile methodologies (Scrum, Kanban) and product management practices.

• Technical acumen with the ability to work closely with data scientists and engineers (familiarity with AI/ML concepts, data pipelines, APIs, etc.).

• Experience with tools such as JIRA, Confluence, and process mapping tools (e.g., Visio, Lucidchart).

• Strong analytical thinking and problem-solving skills.

• Excellent communication and stakeholder management skills, with the ability to influence across all levels of the organization.

Preferred Qualifications

• Experience working with enterprise AI platforms or copilots (e.g., EverAssist or similar tools).

• Familiarity with data governance, model risk management, and regulatory considerations in insurance.

• Experience driving digital transformation initiatives in the insurance industry.

The base salary range for this position is $152,000 - $202,000 annually. The offered rate of compensation will be based on individual education, experience, qualifications and work location. All offers include access to a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, 401k match, retirement savings plan, paid holidays and paid time off (PTO).

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What if I don't meet every requirement? At Everest we are dedicated to building an inclusive and authentic workplace. So, if you are excited about this role but your past experience doesn't align perfectly with every element in the job description, we still encourage you to apply. You may be just the right candidate for this or other roles. Please let us know if you need any accommodations throughout the application or interview process.

Our Culture

At Everest, our purpose is to provide the world with protection. We help clients and businesses thrive, fuel global economies, and create sustainable value for our colleagues, shareholders and the communities that we serve. We also pride ourselves on having a unique and inclusive culture which is driven by a unified set of values and behaviors. Clickhereto learn more about our culture.

• Our Valuesare the guiding principles that inform our decisions, actions and behaviors. They are an expression of our culture and an integral part of how we work: Talent. Thoughtful assumption of risk. Execution. Efficiency. Humility. Leadership. Collaboration. Inclusion and Belonging.
• Our Colleague Behaviorsdefine how we operate and interact with each other no matter our location, level or function: Respect everyone. Pursue better. Lead by example. Own our outcomes. Win together.

All colleagues are held accountable to upholding and supporting our values and behaviors across the company. This includes day to day interactions with fellow colleagues, and the global communities we serve.

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Everest is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex (including pregnancy), sexual orientation, gender identity or expression, national origin or ancestry, citizenship, genetics, physical or mental disability, age, marital status, civil union status, family or parental status, veteran status, or any other characteristic protected by law. As part of this commitment, Everest will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Everest Benefits at everestbenefits@everestglobal.com.

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