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Virtual Workforce Manager Jobs in New York (NOW HIRING)

SYNERGY HomeCare

Staffing Specialist

Bloomfield, NJ · On-site

$11 - $13/wk

This position offers a clear pathway into Operations Management, Workforce Management, Recruiting ... Conduct phone and virtual interviews. * Coordinate interviews with leadership when required.

SYNERGY HomeCare

Staffing Specialist

West Orange, NJ · On-site

$11 - $13/wk

This position offers a clear pathway into Operations Management, Workforce Management, Recruiting ... Conduct phone and virtual interviews. * Coordinate interviews with leadership when required.

SYNERGY HomeCare

Staffing Specialist

Clifton, NJ · On-site

$11 - $13/wk

This position offers a clear pathway into Operations Management, Workforce Management, Recruiting ... Conduct phone and virtual interviews. * Coordinate interviews with leadership when required.

EmblemHealth

Genesys Cloud Engineer

New York, NY · On-site

$77K - $149K/yr

Design, implement, and operate multi-vendor integrated solutions spanning CRM, AI virtual agents, workforce engagement, APIs, and cloud services. * Apply experience in Contact Center as a Service ...

EmblemHealth

Genesys Cloud Engineer

New York, NY · On-site

$61 - $81.50/hr

Design, implement, and operate multi-vendor integrated solutions spanning CRM, AI virtual agents, workforce engagement, APIs, and cloud services. * Apply experience in Contact Center as a Service ...

NYU Langone Health

Program Manager

Manhattan, NY

Assists with virtual urgent care services as needed, supporting all aspects of virtual urgent care ... At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a ...

NYU Langone Health

Program Manager

Manhattan, NY · On-site

Assists with virtual urgent care services as needed, supporting all aspects of virtual urgent care ... At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a ...

NYULMC

Program Manager

New York, NY · On-site

Assists with virtual urgent care services as needed, supporting all aspects of virtual urgent care ... At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a ...

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All JobsWorkforce JobsVirtual Workforce Manager JobsVirtual Workforce Manager Jobs in New York

Virtual Workforce Manager information

What is a virtual workforce manager?

A Virtual Workforce Manager is responsible for overseeing remote teams, ensuring productivity, and optimizing workflows in a virtual work environment. They use digital tools to monitor employee performance, manage schedules, and enhance team collaboration. Their role often includes implementing remote work policies, troubleshooting operational challenges, and ensuring seamless communication across distributed teams.

What are the key skills and qualifications needed to thrive as a virtual workforce manager?

To thrive as a Virtual Workforce Manager, you need strong leadership, remote team management expertise, and a background in human resources or business administration. Familiarity with collaboration platforms like Slack, Microsoft Teams, remote workforce management software, and certifications in project management (such as PMP or Scrum Master) are often required. Excellent communication, problem-solving skills, and the ability to motivate and engage remote team members will make you stand out. These abilities are crucial for overseeing distributed teams, maintaining productivity, and ensuring seamless operations in a virtual work environment.

What are the main challenges faced by a virtual workforce manager, and how are they typically addressed?

One of the main challenges a Virtual Workforce Manager faces is fostering engagement, connectivity, and productivity among team members who work remotely and may be spread across different time zones. Managers often address these issues by implementing clear communication protocols, scheduling regular virtual check-ins, setting measurable goals, and promoting a positive remote work culture. Adopting the right digital tools and encouraging transparency also play a big role in overcoming challenges related to collaboration and accountability. By proactively addressing these areas, Virtual Workforce Managers help ensure their teams remain aligned and motivated, regardless of physical distance.

What are popular job titles related to Virtual Workforce Manager jobs in New York?

For Virtual Workforce Manager jobs in New York, the most frequently searched job titles are:

What job categories do people searching Virtual Workforce Manager jobs in New York look for?

The top searched job categories for Virtual Workforce Manager jobs in New York are:

What cities in New York are hiring for Virtual Workforce Manager jobs?

Cities in New York with the most Virtual Workforce Manager job openings:

Virtual Workforce Manager jobs near you
Infographic showing various Virtual Workforce Manager job openings in New York as of August 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 82% Physical, 2% Hybrid, and 16% Remote job distribution.

Epic Manager-Future Clinical Environment & Innovations -Manager, Product Services & Management

Northwell

Melville, NY • On-site

$121K - $212K/yr

Full-time

Posted 10 days ago

Job description

Overview
Northwell Health is seeking a Manager of Clinical Experience & Digital Platforms within Enterprise Digital Services (EDS) to lead the design, integration, and activation of a unified, technology-enabled care experience across inpatient, ambulatory, and virtual settings.

This role is responsible for ensuring Epic, digital health platforms, telehealth capabilities, and in-room technologies operate as asingle, integrated experience layer, supporting Northwell's strategy to deliver a seamless, consumer-grade, hospitality-driven patient and provider experience across all sites of care.

Key Responsibilities

  • Epic-Centered Platform Integration
    Partner with Epic application teams to embed workflows across:
    Digital Patient Experience engagement (e.g., MyChart, bedside platforms)
    Clinical operations and communication
    Ensure alignment of workflows across inpatient, ambulatory, and virtual care environments
    Position Epic as the core platform enabling end-to-end experience delivery
  • "Room of the Future" & Smart Room Leadership
    Lead development and deployment of digital and smart room capabilities across:
    Focus on user-centered design, adoption, and measurable experience outcomes for patients and clinicians
  • Centralized Experience Architecture
    Establish a "single technology hub" model for care environments by integrating:
    In-room/bedside technologies
    Virtual care platforms
    Epic workflows and patient engagement tools
    Reduce fragmentation across systems and standardize experience across sites
    Evaluating new in room technologies against financials and actual usability4. Hospitality-Driven Experience
    Apply consumer-grade and hospitality principles to clinical environments:
    Intuitive, low-friction user experiences
    Self-service patient capabilities that reduce non-clinical workload
    Support improved patient satisfaction, engagement, and workforce efficiency
  • Cross-Functional Leadership
    Lead coordination across:
    Enterprise Digital Services (EDS)
    Epic application teams
    Virtual health / digital care teams
    Clinical and operational leadership
    Facilities, construction, and vendor partners
    Serve as a key integrator across clinical, technical, and operational domains

Preferred Qualifications

  • Minimum of 5-7 years of experience in healthcare technology, digital health, or clinical systems
  • Demonstrated experience with Epic workflows and/or integration across care settings
  • Experience supporting large-scale healthcare initiatives (e.g., go-lives, new builds, acquisitions)
  • Strong understanding of clinical and operational workflows across inpatient and ambulatory environments
  • Experience with virtual care / telehealth platforms and workflows
  • Experience with in-room or bedside patient engagement technologies
  • Experience supporting capital construction projects or facility activations
  • Master's degree (MBA, MHA, or related field) preferred
  • Epic certification is required

Job Experience & Qualifications:

  • Bachelor's Degree required, or equivalent combination of education and related experience.
  • 6-8 years of relevant experience and 2-5 years of leadership / management experience, required.

*Additional Salary Detail
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).

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