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Virtual Workforce Manager Jobs in Arizona (NOW HIRING)

Paychex

PEO Employee Support Specialist II

Phoenix, AZ · On-site +1

$15.73 - $24.75/hr

Paychex is reimagining how businesses manage their workforce by bringing payroll, HR, benefits, and ... We provide over 21 comprehensive rewards, including medical coverage, virtual wellness classes ...

Cable One, Inc.

Dispatch Specialist

Phoenix, AZ · On-site +1

$15.25 - $20.75/hr

... Center and Virtual Call Centers. * Monitors technician's routes in order to have an ongoing ... Workforce Management (WFM). * Less than one-year prior customer service experience required.

Garney Construction

Senior Project Manager

Tempe, AZ

Virtual doctor visits with no co-pay * Shares of company stock at no cost starting your first day ... Garney Construction and its subsidiaries are committed to hiring and retaining a diverse workforce.

SR Talent Solution Inc.

ServiceNow Developer

Tempe, AZ · On-site

$52.50 - $72.25/hr

Strong hands-on experience with the Customer Service Management (CSM) module is required. * Proven ... Experience working with ServiceNow Virtual Agent is required. What You Should Have: * 8+ years of ...

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Virtual Workforce Manager information

What are the key skills and qualifications needed to thrive in the Virtual Workforce Manager position, and why are they important?

To thrive as a Virtual Workforce Manager, you need strong leadership, remote team management expertise, and a background in human resources or business administration. Familiarity with collaboration platforms like Slack, Microsoft Teams, remote workforce management software, and certifications in project management (such as PMP or Scrum Master) are often required. Excellent communication, problem-solving skills, and the ability to motivate and engage remote team members will make you stand out. These abilities are crucial for overseeing distributed teams, maintaining productivity, and ensuring seamless operations in a virtual work environment.

What are the main challenges faced by a Virtual Workforce Manager, and how are they typically addressed?

One of the main challenges a Virtual Workforce Manager faces is fostering engagement, connectivity, and productivity among team members who work remotely and may be spread across different time zones. Managers often address these issues by implementing clear communication protocols, scheduling regular virtual check-ins, setting measurable goals, and promoting a positive remote work culture. Adopting the right digital tools and encouraging transparency also play a big role in overcoming challenges related to collaboration and accountability. By proactively addressing these areas, Virtual Workforce Managers help ensure their teams remain aligned and motivated, regardless of physical distance.

What is a Virtual Workforce Manager job?

A Virtual Workforce Manager is responsible for overseeing remote teams, ensuring productivity, and optimizing workflows in a virtual work environment. They use digital tools to monitor employee performance, manage schedules, and enhance team collaboration. Their role often includes implementing remote work policies, troubleshooting operational challenges, and ensuring seamless communication across distributed teams.

What are popular job titles related to Virtual Workforce Manager jobs in Arizona? For Virtual Workforce Manager jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Virtual Workforce Manager jobs in Arizona look for? The top searched job categories for Virtual Workforce Manager jobs in Arizona are:
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Virtual Workforce Manager jobs near you
Assistant Store Manager Sales (Apparel) - House of Sport

Assistant Store Manager Sales (Apparel) - House of Sport

Dick's Sporting Goods

Gilbert, AZ • On-site

Full-time

Posted 19 hours ago

Dick's Sporting Goods rating

6.5

Company rating: 6.5 out of 10

Based on 1,144 frontline employees who took The Breakroom Quiz

15th of 39 rated national retailers

Job description

At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

If you are ready to make a difference as part of the world's greatest sports team, apply to join our team today!

OVERVIEW:

Sport inspires us. Innovation drives us. Come Win With Us at DICK'S Sporting Goods as part of a team that redefines what's possible.

Whether you live for sport or cozy fashion, you'll love building your career at DICK'S. It's more than a job - it's a chance to be part of a team where you're welcomed, supported, and empowered from day one. In our stores, you'll make a real difference by delivering exceptional experiences to athletes of all abilities. If you're coachable, accountable, collaborative, and trustworthy, this is the place for you. Win with us every time you step onto the floor.

As an Assistant Store Manager - Sales, you will drive sales performance and athlete engagement by leading and developing high-impact retail teams. In this role, you will coach teammates to deliver exceptional service, execute key business strategies, and create an athlete-first culture that brings the DICK'S brand to life. Grow your leadership career while making a real impact on athletes and your team.

Job Duties & Responsibilities

  • Collaborates with the Store Manager to contribute to developing and executing full-year business growth plans, including forecasting and planning 90+ days out. Ensures operational strategies support long-term success and work to identify opportunities in the store and validate key programs/processes (e.g., BOPIS, ship-from-store, etc.)
  • Directly manages a team of Captains (Supervisors) and indirectly manages broader store team through influence, coaching, and development. Equips leaders to lead others effectively and fosters a high-performing, inclusive team environment. Accountable for performance management, including development, annual reviews, and promotional recommendations for the Captain (Supervisor) team, and for holding all teammates accountable for compliance with policies and procedures, including disciplinary and termination recommendations.
  • Upholds company merchandising and presentation standards by ensuring compliant execution of established floor sets, signage requirements, price changes, inventory presentation, replenishment standards, etc. Promotes, drives, and leads company programs (i.e., customer loyalty program participation, warranty sales, private label credit card enrollment, etc.). Acts as a role model for service, selling, and leadership behaviors that elevate the athlete experience. Models outstanding athlete experiences by anticipating athlete needs and providing clear, accurate, and knowledgeable information about products and assortment.
  • Demonstrates the ability to lead, execute and validate key training initiatives (including cross-training leaders of others). Accountable for ensuring all teammates are trained/equipped to deliver elevated athlete experiences; focuses on accountability through motivation, hands-on coaching, regular exposure, and stretch assignments; builds development plans in partnership with teammates.
  • Partners with Store Manager on long-range management of the store workforce and approves Captain (Supervisor) staffing plans. Oversees payroll and staff scheduling to align with budget goals and adapt to athlete traffic and sales trends, ensuring workforce flexibility and schedule effectiveness.
  • Hires and builds strong teams by partnering closely with the Store Manager and Captain (Supervisor) team to create targeted hiring strategies to actively source, recruit, and interview potential teammates. Owns hiring decisions for the Captain (Supervisor) population and is accountable for hiring and termination decisions for the hourly population, based on Captain (Supervisor) recommendations. Coaches Captain (Supervisors) on effective interviewing, hiring, and team-building practices.
  • Holds teammates accountable for meeting established operational guidelines, brand standards, customer service expectations and company policies. Ensures store safety, standards, and operational procedures are upheld. Creates a store environment where everyone, both teammates and athletes, are always welcome and treated with respect.Adheres to and enforce established policies and procedures related to safety, loss prevention and standard operating procedures, as well as to laws/guidelines of external governing entities. Hold teammates who fail to meet or comply with expectations accountable.

QUALIFICATIONS:

  • High School Diploma or Equivalent

  • 1-3 years experience

  • 1-3 of retail management experience (or customer-focused experience)

VIRTUAL REQUIREMENTS:

At DICK'S, we thrive on innovation and authenticity. That said, to protect the integrity and security of our hiring process, we ask that candidatesdo not use AI tools(like ChatGPT or others) during interviews or assessments.

To ensure a smooth and secure experience, please note the following:

  • Cameras must be onduring all virtual interviews.

  • AI tools are not permittedto be used by the candidateduring any part of the interview process.

  • Offers are contingent upon a satisfactory background check which may include ID verification.

If you have any questions or need accommodations, we're here to help. Thanks for helping us keep the process fair and secure for everyone!

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