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Virtual Telephone Operator Jobs (NOW HIRING)

Apello

Answering Service Agent (Bilingual)

UT · On-site

$16 - $20/hr

Schedule flexibility * Remote work opportunities (after 90 days) TELEPHONE OPERATOR ... You must have 100% attendance for the 5-week virtual training course. * remotely. Food and lodging ...

Apello

Answering Service Agent (Bilingual)

UT · On-site +1

$16 - $20/hr

Schedule flexibility * Remote work opportunities (after 90 days) TELEPHONE OPERATOR ... You must have 100% attendance for the 5-week virtual training course. * remotely. Food and lodging ...

Sundt

Virtual Construction Eng I

San Diego, CA

$90K - $130K/yr

... use telephone, computer system, email, and other electronic devices on a frequent basis to ... as operating a vehicle, operating equipment, operating machinery or power tools, repairing ...

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As of Sep 11, 2026, the average hourly pay for virtual telephone operator in the United States is $17.86, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $19.47 per hour, depending on experience, location, and employer.

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Infographic showing various Virtual Telephone Operator job openings in the United States as of August 2026, with employment types broken down into 91% Full Time, 7% Part Time, and 2% Contract. Highlights an 33% Physical, 2% Hybrid, and 65% Remote job distribution, with an average salary of $37,148 per year, or $17.9 per hour.

Answering Service Agent (Bilingual)

UT • On-site

Apello
Telecommunications • 11 - 50 employees
Learn more about Apelloexternal

$16 - $20/hr

Part-time

Medical, Dental, Vision, Life, PTO

Re-posted 28 days ago

Job description

Description:

 Apello is a Live Answering Service that has been serving businesses for over 80 years. Be a part of our small company providing a unique service for small to medium size businesses. As a Live Answering Service, we answer incoming calls for 500+ businesses 24/7 as remote receptionists and dispatchers. Our live answering service helps our business customers to provide better, 24/7 service for their customers.  The businesses we serve cover many industries including: 

  • Health Care, 
  • Heating and Air Conditioning companies,
  • Mechanical and Technical Service companies,
  • Lawyers, 
  • Property Management,
  • Government Agencies,
  • and many others.

All of our clients are different so all of our calls are different. As calls come in, we use sophisticated software to gather information specified by each business we answer for and dispatch the calls according to their instructions. The is absolutely NO SELLING!Our company is small and flexible. Every employee is important and valued. Benefits include:

  • Medical, dental and vision insurance (30+ hours/week required)
  • Life insurance (30+ hours/week required)
  • Paid vacation
  • Schedule flexibility
  • Remote work opportunities (after 90 days)

TELEPHONE OPERATOR RESPONSIBILITIES

  • Answer calls and take messages on a computer
  • Use Apello's software to determine what information to collect from callers.
  • Use Apello's software to determine when and how to relay messages to our clients (phone, text, email etc.)
  • Give out information to callers as directed
  • Interact with callers in a courteous, professional and helpful manner

Work Schedule:

Part Time

Swing (Friday - Wednesday

Specific Hours Required: 15 - 25 hours 3:00pm - 11:00 pm Mountain Time Zone

Weekend Day Required: Saturday - or - Sunday (this can change from week to week. Must be available to work either day)  


Requirements:

LOCATION REQUIREMENTS:

Live in the following states: 

Idaho

Iowa

Montana

Ohio

Utah

Texas

Virginia


SCHEDULE REQUIREMENTS:

Apello provides service 24/7, 365 days per year. Telephone Operators are required to work:

Weekends:

One weekend day EVERY week - either Saturday or Sunday. See specific requirements above. This is every week. It is NOT rotating.

Holidays:

Apello provides service on ALL major holidays. Telephone Operators are required to work on some holidays.

SKILLS/QUALIFICATIONS:

  • Must speak fluent Spanish and English
  • Type 35+ WPM
  • Good grammar and spelling
  • Excellent customer service skills
  • Patience
  • Detail Oriented
  • Ability to make good decisions in the absence of specific instructions

EDUCATION/EXPERIENCE:

  • Previous work experience preferred
  • Experience assisting customers over the phone is preferred but not required
  • High School diploma preferred, but Apello does employee high performing High School students

REMOTE WORK REQUIREMENTS:

  • You must have 100% attendance for the 5-week virtual training course.
  • remotely. Food and lodging will not be provided.
  • You must have a quiet, private work environment with a door that can be closed. Other adults, children, or pets may not be present in the room with you while you are working.
  • You must provide your own desktop or laptop computer with approved antivirus software including a subscription for updates
  • You must provide your own high-speed internet connection.
  • You must have a phone (can be a cell phone) that you can use for calls when needed
  • You must have a shredder
  • Must have an ethernet cord
APELLO logo

About APELLO

Sourced by ZipRecruiter

Industry

Telecommunications

Company size

11 - 50 Employees

Headquarters location

Salt Lake City, UT, US

Year founded

1934

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