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Virtual Support Jobs in Chicago, IL (NOW HIRING)

TRG

Network Support Engineer

Niles, IL · On-site

Manage and support Microsoft Azure cloud infrastructure, including virtual networks, resource ... Plan and execute virtual machine migrations, snapshots, backups, and disaster recovery procedures ...

JOHNS BYRNE CO

Network Support Engineer

Niles, IL · On-site

$75K - $100K/yr

Manage and support Microsoft Azure cloud infrastructure, including virtual networks, resource ... Plan and execute virtual machine migrations, snapshots, backups, and disaster recovery procedures ...

JOHNS BYRNE CO

Network Support Engineer

Niles, IL

Manage and support Microsoft Azure cloud infrastructure, including virtual networks, resource ... Plan and execute virtual machine migrations, snapshots, backups, and disaster recovery procedures ...

Community Elements

Medical Assistant

Chicago, IL

$22.50/hr

... virtual support to other Rosecrance locations as needed. 8. Monitor and document client's response to medication and report any notable response immediately. 9. Act as an advocate for all clients and ...

Medix

Virtual Registered Dietitian

Bannockburn, IL · On-site +1

$38 - $46/hr

Job Summary Our client is seeking a dedicated Virtual Assistant with strong expertise in enteral ... This role involves providing clinical support for parenteral nutrition patients, developing care ...

Rosecrance

Medical Assistant

Chicago, IL · On-site

$22.50/hr

... virtual support to other Rosecrance locations as needed. 8. Monitor and document client's response to medication and report any notable response immediately. 9. Act as an advocate for all clients and ...

Associatedbank

Virtual Financial Advisor

Chicago, IL

$21.64 - $37.09/hr

Role Summary The Virtual Financial Advisor deepens relationships with assigned and referred clients ... This role supports client growth through proactive outreach, warm branch referrals, and ...

Rosecrance Inc.

Medical Assistant

Chicago, IL

$22.50/hr

... virtual support to other Rosecrance locations as needed. 8. Monitor and document client's response to medication and report any notable response immediately. 9. Act as an advocate for all clients and ...

Baba

Virtual Psychiatrist

Chicago, IL · Remote

Baba's insurance-covered advocates have supported thousands of families by writing insurance appeals, researching specialists, getting medical equipment and cheaper medications, and scheduling ...

Baba

Virtual Physician

Chicago, IL · Remote

Baba's insurance-covered advocates have supported thousands of families by writing insurance appeals, researching specialists, getting medical equipment and cheaper medications, and scheduling ...

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Virtual Support information

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How much do virtual support jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for virtual support in Chicago, IL is $26.83, according to ZipRecruiter salary data. Most workers in this role earn between $19.81 and $29.23 per hour, depending on experience, location, and employer.

What is a virtual support specialist?

Virtual support jobs assist clients with questions or problems they may have with a product or service. You find these positions in a variety of industries, including business, insurance, retail, and technology. As a virtual support professional, you work from home or another remote location with internet accessibility. You provide support to customers who contact them through online portals such as live chat applications, email, or over the phone. Your duties and responsibilities vary, depending on the company and industry. For example, remote retail support staff answer questions about products, assist with completing orders, and record complaints from customers. IT support specialists help software and hardware customers set up their products or troubleshoot when problems arise.

What are the key skills and qualifications needed to thrive as a virtual support specialist, and why are they important?

To thrive as a Virtual Support Specialist, you need strong problem-solving abilities, customer service skills, and proficiency in written and verbal communication, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk tools like Zendesk or Freshdesk, and basic office applications is typically required. Outstanding organizational skills, patience, and the ability to multitask set top performers apart in this role. These skills ensure timely and effective support for clients, leading to higher satisfaction and efficient remote service delivery.

What are some common challenges faced by virtual support professionals, and how can they be managed effectively?

Virtual Support professionals often encounter challenges such as managing multiple client requests simultaneously, ensuring clear communication across digital channels, and maintaining productivity in a remote environment. To address these, it's important to utilize robust organizational tools, set clear boundaries for response times, and prioritize tasks effectively. Regular team check-ins and ongoing training in communication tools can also help foster collaboration and reduce misunderstandings, leading to smoother workflows and a more supportive virtual environment.

What is the difference between Virtual Support vs Virtual Assistant?

AspectVirtual SupportVirtual Assistant
CredentialsVaries; often general administrative or technical skillsTypically administrative certifications or experience
Work EnvironmentRemote, often for multiple clients or projectsRemote, usually supporting individual entrepreneurs or small businesses
Employer UsageUsed by companies needing diverse support servicesHired by entrepreneurs or small business owners for administrative tasks
Common Search IntentLooking for broad support roles or technical assistanceSeeking personal or business administrative help

Virtual Support and Virtual Assistant roles often overlap, but Virtual Support typically encompasses a wider range of services, including technical and specialized support, while Virtual Assistants mainly focus on administrative tasks. Both roles are remote and serve clients across industries, but their scope and skill requirements can differ based on client needs.

How do I become a virtual support?

To become a virtual support professional, you should develop strong communication and organizational skills, familiarize yourself with common tools like email, chat, and project management software, and consider obtaining relevant certifications if needed. Gaining experience through freelance platforms or internships can also help build your portfolio and credibility in remote support roles.
More about Virtual Support jobs

What are the most commonly searched types of Support jobs in Chicago, IL?

The most popular types of Support jobs in Chicago, IL are:

What are popular job titles related to Virtual Support jobs in Chicago, IL?

For Virtual Support jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Virtual Support jobs in Chicago, IL look for?

The top searched job categories for Virtual Support jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Virtual Support jobs?

Cities near Chicago, IL with the most Virtual Support job openings:

Virtual Support jobs near you
Infographic showing various Virtual Support job openings in Chicago, IL as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $55,812 per year, or $26.8 per hour.

Network Support Engineer

TRG

Niles, IL • On-site

Full-time

Re-posted 10 days ago

Job description

RESPONSIBILITIES
  • Network Infrastructure:
    • Monitor and manage LAN, WAN, and intranet network architectures to ensure reliable, secure, and scalable connectivity across all company locations.
    • Maintain and troubleshoot network hardware including routers, switches, firewalls, load balancers, VPN concentrators, and wireless access points.
    • Monitor network performance, availability, and security using industry-standard tools; proactively identify and resolve issues before they impact operations.
    • Plan and execute network upgrades, expansions, and migrations with minimal disruption to business operations.
    • Manage IP addressing, DNS, DHCP, and other core network services.
    • Create and maintain comprehensive network documentation, including topology diagrams, configuration standards, and change management records.
  • Server Virtualization and Cloud:
    • Administer and maintain server virtualization environments using VMware vSphere/ESXi and Microsoft Hyper-V, including provisioning, performance tuning, and capacity planning.
    • Manage and support Microsoft Azure cloud infrastructure, including virtual networks, resource groups, storage accounts, and Azure Active Directory integrations.
    • Plan and execute virtual machine migrations, snapshots, backups, and disaster recovery procedures across on-premises and cloud environments.
    • Monitor virtualization host health, resource utilization, and storage performance to ensure optimal availability and scalability.
  • Identity, Access, and Security:
    • Implement and manage Single Sign-On (SSO) solutions to streamline user authentication across enterprise applications and services.
    • Deploy, configure, and administer Cisco Duo multi-factor authentication (MFA) to enforce secure access policies across the organization.
    • Develop and enforce network security policies and procedures, including firewall rules, access control lists (ACLs), intrusion detection/prevention systems (IDS/IPS), and VPN configurations.
    • Manage Azure Active Directory and on-premises Active Directory integration, conditional access policies, and identity governance.
    • Ensure compliance with industry standards and regulatory requirements relevant to network infrastructure and data protection.
  • Collaboration and Support:
    • Collaborate with cross-functional teams including application development, systems administration, and security to assess network requirements and deliver integrated solutions.
    • Respond to and resolve network-related incidents and service requests in a timely manner; participate in on-call rotation as needed.
    • Evaluate emerging networking and virtualization technologies and make recommendations for adoption to improve performance, reliability, and cost-efficiency.
    • Provide technical mentorship and guidance to other IT staff on networking and workstation support escalations.

REQUIREMENTS
  • Bachelors Degree in Computer Science, Information Technology, Network Engineering, or a related field; or equivalent combination of education and experience.
  • 5+ years of experience in network engineering, administration, or a related role in a mid-to-large enterprise environment.
  • Hands-on experience with enterprise-grade routing and switching platforms (e.g., Cisco, Meraki, Arista).
  • Demonstrated experience designing and supporting multi-site WAN architectures, including MPLS, SD-WAN, and site-to-site VPN solutions.
  • Proven experience administering VMware vSphere/ESXi and Microsoft Hyper-V virtualization platforms in production environments.
  • Experience deploying and managing Microsoft Azure services, including Azure AD, virtual networking, and hybrid cloud connectivity.
  • Hands-on experience implementing and supporting SSO and Cisco Duo MFA solutions.
  • Experience in manufacturing, printing, or industrial business environments is strongly preferred.
  • Strong proficiency with routing protocols (BGP, OSPF, EIGRP) and switching technologies (VLANs, STP, port-channel, QoS).
  • In-depth knowledge of VMware vCenter, ESXi host management, vMotion, and distributed resource scheduling (DRS).
  • Proficiency with Microsoft Hyper-V Manager, failover clustering, and virtual machine replication.
  • Working knowledge of Microsoft Azure portal, Azure networking, Azure AD Connect, and conditional access policies.
  • Familiarity with SSO protocols and standards (SAML, OAuth 2.0, OpenID Connect) and Duo MFA administration and policy configuration.
  • Experience with network security technologies including next-generation firewalls, IDS/IPS, NAC, and endpoint security integration.
  • Working knowledge of network monitoring and management tools (e.g., SolarWinds, PRTG, Nagios, Wireshark).
  • Knowledge of automation and scripting for network and infrastructure operations (PowerShell, Python, Ansible, or similar).

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