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Virtual Support Jobs in Chicago, IL (NOW HIRING)

Snapsheet

Virtual Auto Appraiser

Chicago, IL · Remote

We are looking for analytical reviewers who can research and support a technical position through negotiations and informed decision making. As a Virtual Claims Negotiator at Snapsheet, you are a ...

Snapsheet

Virtual Auto Appraiser

Chicago, IL · On-site +1

We are looking for analytical reviewers who can research and support a technical position through negotiations and informed decision making. As a Virtual Claims Negotiator at Snapsheet, you are a ...

Yaymaker

Trivia / Games - Virtual Host

Chicago, IL

By becoming a virtual host you can fill that need while sharing your special talent and making an ... Tools, Support and Expertise: The subscription covers the Premium Zoom access and tools to connect ...

DOT Security

Virtual CISO

Mettawa, IL · On-site +1

$135K - $150K/yr

A Virtual CISO (vCISO) acts as the client liaison for Managed Security services. The vCISO ... Support incident response and remediation efforts where needed * Develop concise reports and ...

DOT Security

Virtual CISO

Mettawa, IL · On-site

$135K - $150K/yr

A Virtual CISO (vCISO) acts as the client liaison for Managed Security services. The vCISO ... Support incident response and remediation efforts where needed * Develop concise reports and ...

Thrivent

Virtual Financial Advisor - Chicago

Chicago, IL · On-site +1

$23.80 - $26.45/hr

Virtual Financial Advisor - Remote Chicago, Illinois Bring your skills to a deeply purposeful ... Supported by Thrivent's commitment to community engagement and a collaborative team environment ...

Mundy Buddy

Virtual Volunteer Coordinator

Chicago, IL · On-site +1

We are a small non-profit with a mission to support our nations, high-poverty public schools by ... We are getting ready to launch our first online fundraiser and need virtual volunteer coordinators ...

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All JobsSupport JobsVirtual Support JobsVirtual Support Jobs in Chicago, IL

Virtual Support information

See Chicago, IL salary details

$14

$26

$46

How much do virtual support jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for virtual support in Chicago, IL is $26.83, according to ZipRecruiter salary data. Most workers in this role earn between $19.81 and $29.23 per hour, depending on experience, location, and employer.

What is a virtual support specialist?

Virtual support jobs assist clients with questions or problems they may have with a product or service. You find these positions in a variety of industries, including business, insurance, retail, and technology. As a virtual support professional, you work from home or another remote location with internet accessibility. You provide support to customers who contact them through online portals such as live chat applications, email, or over the phone. Your duties and responsibilities vary, depending on the company and industry. For example, remote retail support staff answer questions about products, assist with completing orders, and record complaints from customers. IT support specialists help software and hardware customers set up their products or troubleshoot when problems arise.

What are the key skills and qualifications needed to thrive as a virtual support specialist, and why are they important?

To thrive as a Virtual Support Specialist, you need strong problem-solving abilities, customer service skills, and proficiency in written and verbal communication, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk tools like Zendesk or Freshdesk, and basic office applications is typically required. Outstanding organizational skills, patience, and the ability to multitask set top performers apart in this role. These skills ensure timely and effective support for clients, leading to higher satisfaction and efficient remote service delivery.

What are some common challenges faced by virtual support professionals, and how can they be managed effectively?

Virtual Support professionals often encounter challenges such as managing multiple client requests simultaneously, ensuring clear communication across digital channels, and maintaining productivity in a remote environment. To address these, it's important to utilize robust organizational tools, set clear boundaries for response times, and prioritize tasks effectively. Regular team check-ins and ongoing training in communication tools can also help foster collaboration and reduce misunderstandings, leading to smoother workflows and a more supportive virtual environment.

What is the difference between Virtual Support vs Virtual Assistant?

AspectVirtual SupportVirtual Assistant
CredentialsVaries; often general administrative or technical skillsTypically administrative certifications or experience
Work EnvironmentRemote, often for multiple clients or projectsRemote, usually supporting individual entrepreneurs or small businesses
Employer UsageUsed by companies needing diverse support servicesHired by entrepreneurs or small business owners for administrative tasks
Common Search IntentLooking for broad support roles or technical assistanceSeeking personal or business administrative help

Virtual Support and Virtual Assistant roles often overlap, but Virtual Support typically encompasses a wider range of services, including technical and specialized support, while Virtual Assistants mainly focus on administrative tasks. Both roles are remote and serve clients across industries, but their scope and skill requirements can differ based on client needs.

How do I become a virtual support?

To become a virtual support professional, you should develop strong communication and organizational skills, familiarize yourself with common tools like email, chat, and project management software, and consider obtaining relevant certifications if needed. Gaining experience through freelance platforms or internships can also help build your portfolio and credibility in remote support roles.
More about Virtual Support jobs

What are the most commonly searched types of Support jobs in Chicago, IL?

The most popular types of Support jobs in Chicago, IL are:

What are popular job titles related to Virtual Support jobs in Chicago, IL?

For Virtual Support jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Virtual Support jobs in Chicago, IL look for?

The top searched job categories for Virtual Support jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Virtual Support jobs?

Cities near Chicago, IL with the most Virtual Support job openings:

Virtual Support jobs near you
Infographic showing various Virtual Support job openings in Chicago, IL as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $55,812 per year, or $26.8 per hour.

Azure Virtual Desktop Engineer

The Dignify Solutions, LLC

Chicago, IL • On-site

Full-time

Re-posted 20 days ago

Job description

Job Summary:
The Dignify Solutions, LLC is a company specializing in IT solutions, and they are seeking an Azure Virtual Desktop Engineer. The role requires extensive experience with Azure Virtual Desktops and Endpoint Operations, focusing on managing and supporting virtual desktop environments.
Responsibilities:
• Minimum of 5 years of hands-on experience working with Azure Virtual Desktops.
• Minimum of 5 years of experience as an Endpoint Operations Technician or similar.
• Working knowledge on Microsoft Azure, FsLogix, GPO, Active Directory and PowerShell.
• Experience with Day-to-day Endpoint Operations and escalations support.
• Experience developing and testing software packages using Install shield or equivalent.
• Skills managing a VDI environment (Azure Virtual Desktop preferred).
• Experience in software development life cycle methods and current technologies.
• Expert with SCCM administration, patch management, Imaging, Scripting, MSI, Packaging & Automation.
• Expert with administering and deploying software using SCCM in a global environment, developing and maintaining workstation images using SCCM.
• Expert in patch management including bios and firmware updates, service pack upgrades, and application-based updates.
• Scripting experience is considered a plus (batch, SQL, PowerShell, vbscript).
• Working knowledge of the ITIL framework.
• Expert End Point Protection Engineering.
• Experience with Windows 10/11, Active Directory Structure, and Managing Group Policies.
Qualifications:
Required:
• Minimum of 5 years of hands-on experience working with Azure Virtual Desktops.
• Minimum of 5 years of experience as an Endpoint Operations Technician or similar.
• Working knowledge on Microsoft Azure, FsLogix, GPO, Active Directory and PowerShell.
• Experience with Day-to-day Endpoint Operations and escalations support.
• Experience developing and testing software packages using Install shield or equivalent.
• Skills managing a VDI environment (Azure Virtual Desktop preferred).
• Experience in software development life cycle methods and current technologies.
• Expert with SCCM administration, patch management, Imaging, Scripting, MSI, Packaging & Automation.
• Expert with administering and deploying software using SCCM in a global environment, developing and maintaining workstation images using SCCM.
• Expert in patch management including bios and firmware updates, service pack upgrades, and application-based updates.
• Working knowledge of the ITIL framework.
• Expert End Point Protection Engineering.
• Experience with Windows 10/11, Active Directory Structure, and Managing Group Policies.
Preferred:
• Scripting experience is considered a plus (batch, SQL, PowerShell, vbscript).
Company:
The Dignify Solutions with Global Capabilities and Local Excellence – has combined experience of 30 +years in Client Services/ Engagement/ Relationship/ Partnership, Sales/ Account Management, Service Delivery, Recruiting, Staffing and Talent Acquisition for the whole gamut of skillsets in Information Technology (Digital Transformation, Artificial Intelligence, Machine Learning and other business domains). Founded in , the company is headquartered in San Francisco, USA, with a team of 51-200 employees. The company is currently Growth Stage.
Dignify Solutions logo

About Dignify Solutions

Sourced by ZipRecruiter

The Dignify Best Serves To Its Clients By Adhering To And Executing Superior Processes. The company is dedicated to operational excellence as part of a client-centric mindset that assures consistent execution. The Dignify has developed and refined every step in the full lifecycle staffing fulfillment and consultant management practice

Industry

It services

Company size

51 - 200 Employees

Headquarters location

San Francisco, CA, US

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