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Virtual Support Jobs in Washington (NOW HIRING)

One Medical

Virtual Primary Care Physician

Washington, DC · On-site

$262K - $278K/yr

Minimum of 25 state licenses and willingness to obtain and maintain additional licenses with the support of our One Medical Credentialing Team Preferred: * Experience with virtual care and/or virtual ...

Toffler Associates

Project Analyst

Springfield, VA · Hybrid

Must reside in and be willing to commute regularly within the Washington, DC metropolitan area; hybrid work environment anticipated, including on-site and virtual support * U.S. citizenship required

ITW Avery Weigh-Tronix

Dillon Product Manager

VA · Remote

$80K - $121K/yr

This role will provide technical support to the sales channel and end users through product demonstrations and virtual support. The Dillon Product Manager will assess and prioritize customer and ...

IMEG

Virtual Design Coordinator | Remote

Germantown, MD · On-site +1

$71K - $98K/yr

Provide team-specific support for Virtual Design software and programs, escalating issues as needed * Review working models and PDF deliverables for compliance with modeling and documentation ...

IMEG

Virtual Design Coordinator | Remote

Germantown, MD · On-site +1

$71K - $98K/yr

Provide team-specific support for Virtual Design software and programs, escalating issues as needed * Review working models and PDF deliverables for compliance with modeling and documentation ...

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Virtual Support information

See Washington salary details

$16

$29

$50

How much do virtual support jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for virtual support in Washington is $29.50, according to ZipRecruiter salary data. Most workers in this role earn between $21.78 and $32.12 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a virtual support specialist, and why are they important?

To thrive as a Virtual Support Specialist, you need strong problem-solving abilities, customer service skills, and proficiency in written and verbal communication, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk tools like Zendesk or Freshdesk, and basic office applications is typically required. Outstanding organizational skills, patience, and the ability to multitask set top performers apart in this role. These skills ensure timely and effective support for clients, leading to higher satisfaction and efficient remote service delivery.

What is the difference between Virtual Support vs Virtual Assistant?

AspectVirtual SupportVirtual Assistant
CredentialsVaries; often general administrative or technical skillsTypically administrative certifications or experience
Work EnvironmentRemote, often for multiple clients or projectsRemote, usually supporting individual entrepreneurs or small businesses
Employer UsageUsed by companies needing diverse support servicesHired by entrepreneurs or small business owners for administrative tasks
Common Search IntentLooking for broad support roles or technical assistanceSeeking personal or business administrative help

Virtual Support and Virtual Assistant roles often overlap, but Virtual Support typically encompasses a wider range of services, including technical and specialized support, while Virtual Assistants mainly focus on administrative tasks. Both roles are remote and serve clients across industries, but their scope and skill requirements can differ based on client needs.

What is a virtual support specialist?

Virtual support jobs assist clients with questions or problems they may have with a product or service. You find these positions in a variety of industries, including business, insurance, retail, and technology. As a virtual support professional, you work from home or another remote location with internet accessibility. You provide support to customers who contact them through online portals such as live chat applications, email, or over the phone. Your duties and responsibilities vary, depending on the company and industry. For example, remote retail support staff answer questions about products, assist with completing orders, and record complaints from customers. IT support specialists help software and hardware customers set up their products or troubleshoot when problems arise.

What are some common challenges faced by virtual support professionals, and how can they be managed effectively?

Virtual Support professionals often encounter challenges such as managing multiple client requests simultaneously, ensuring clear communication across digital channels, and maintaining productivity in a remote environment. To address these, it's important to utilize robust organizational tools, set clear boundaries for response times, and prioritize tasks effectively. Regular team check-ins and ongoing training in communication tools can also help foster collaboration and reduce misunderstandings, leading to smoother workflows and a more supportive virtual environment.

How do you become a virtual support?

To become a virtual support professional, you typically need strong communication and organizational skills, proficiency with tools like email, chat, and project management software, and a reliable internet connection. Many roles require prior experience in customer service or administrative tasks, and some employers may prefer certifications in relevant areas. Gaining experience through freelance platforms or internships can also help establish your qualifications.
More about Virtual Support jobs
What are the most commonly searched types of Support jobs in Washington? The most popular types of Support jobs in Washington are:
What are popular job titles related to Virtual Support jobs in Washington? For Virtual Support jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Virtual Support jobs in Washington look for? The top searched job categories for Virtual Support jobs in Washington are:
Virtual Support jobs near you
Infographic showing various Virtual Support job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $61,363 per year, or $29.5 per hour.

Virtual Service Operations - Software Engineer * with Security Clearance

Virtual Service Operations

Ashburn, VA • On-site

Other

Medical, Retirement

Re-posted 26 days ago

Job description

Are you looking to take the next steps in your career as a Software Engineer? Let's chat and see if we are a good match! Opportunity: Virtual Service Operations is searching for an experienced Software Engineer to join our dynamic IT team in Ashburn, VA. This hybrid role requires candidates to work approximately 2 days per week on-site. This role requires the ability to develop code and help troubleshoot issues arising from working with the different teams.  Ideally, this individual will work independently and with other members of the team in design, develop solutions and creating test cases for new development, as well as supporting deployment of the software to the production environment to ensure that all systems are working properly.  This position also requires an individual to support testing with all of the client application teams as part of the testing phase of the new developed code.  In addition, this person must be available to support issues or concerns associated with the travelers if the need ever arrives.  This includes participating in on-call rotation over evenings, holidays and weekends if it is needed.  Basic Qualifications:   * Over 10 years of experience with the following:  Java. Sprint-Boot, Maven, React, Angular languages/frameworks/testing
* Experience in Troubleshooting problems
* Good Customer interaction and communication including working with other teams to develop requirements
* Good communication skills including documentation and ticket resolution
* On rare occasions, be willing to support the contract in evening, weekend, and holidays is ever needed
* Willing to travel to the DC area once or twice a week (on-site visits to Ashburn)
* Can work with a team or independently
* Looking into logs to determine cause of issues.  Preferred Qualifications:   * Experience with the following: Harness, Gitlab, Confluence, Jira, Agile development
* DHS BI clearance
* Develop test cases for testers to use during the testing phase Requirements * Must be able to work approximately 2 days per week on-site in Ashburn, VA
* Please note that pursuant to a government contract, this specific position requires U.S. citizenship status.
* Must be able to maintain and obtain a CBP Background Investigation prior to start
What is Important to Us: * You are an excellent communicator in writing and speaking.
* You have the ability to work independently but also value teamwork.
* Your problem-solving skills are excellent.
* You are looking for a job where performance appraisals occur regularly, and you look forward to advancing your career.
* You seek a community of virtue-centered co-workers and clients.
What we offer you: As part of the VSO company, you will be part of a virtue-centered team who value their work and teammates. This is a no-jerk zone. We provide ongoing learning and development opportunities to foster continuous growth. We offer competitive salaries, health benefits, and flexible work arrangements. More About VSO: VSO is a hybrid cloud and managed services consulting firm. Much of VSO’s success can be attributed to our deep partnerships with IT services industry leaders such as AWS, IBM, Microsoft and others. VSO leverages numerous other partner relationships so as to provide our customers with optimal support. Additionally, we take pride in taking care of our employees. We offer a wide variety of benefits for eligible employees related to health, retirement, professional development, and more! For more information, please visit our website at https://vso-inc.com/careers

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