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Virtual Support Jobs in Washington (NOW HIRING)

Toffler Associates, Inc.

Project Analysst

Springfield, VA · On-site

Must reside in and be willing to commute regularly within the Washington, DC metropolitan area; hybrid work environment anticipated, including on-site and virtual support * U.S. citizenship required

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ITW Avery Weigh-Tronix

Dillon Product Manager

VA · Remote

$80K - $121K/yr

This role will provide technical support to the sales channel and end users through product demonstrations and virtual support. The Dillon Product Manager will assess and prioritize customer and ...

Toffler Associates

Project Analyst

Springfield, VA · Hybrid

Must reside in and be willing to commute regularly within the Washington, DC metropolitan area; hybrid work environment anticipated, including on-site and virtual support * U.S. citizenship required

Leidos

Sr Azure Virtual Desktop Engineer

Alexandria, VA · On-site +1

$139K - $178K/yr

The Digital Modernization Sector at Leidos is seeking a Sr Azure Virtual Desktop Engineer to support cloud modernization initiatives for the United States Coast Guard (USCG) at Command, Control ...

Datawiz

Service Desk Agent - Tier 2

Washington, DC · On-site

$50K - $65K/yr

Deliver onsite and virtual support for mobile devices, software configuration, and troubleshooting. * Diagnose advanced workstation and application issues. * Perform system imaging and device ...

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All JobsVirtual Support JobsVirtual Support Jobs in Washington

Virtual Support information

See Washington salary details

$16

$29

$50

How much do virtual support jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for virtual support in Washington is $29.50, according to ZipRecruiter salary data. Most workers in this role earn between $21.78 and $32.12 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Virtual Support Specialist, and why are they important?

To thrive as a Virtual Support Specialist, you need strong problem-solving abilities, customer service skills, and proficiency in written and verbal communication, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, helpdesk tools like Zendesk or Freshdesk, and basic office applications is typically required. Outstanding organizational skills, patience, and the ability to multitask set top performers apart in this role. These skills ensure timely and effective support for clients, leading to higher satisfaction and efficient remote service delivery.

How can I start working as a virtual assistant?

To start working as a virtual assistant, you should develop relevant skills such as organization, communication, and proficiency with tools like email, calendar management, and office software. You can find opportunities on freelance platforms, build a professional profile, and consider obtaining certifications in administrative support or related areas to enhance your credibility.

What job makes $10,000 a month without a degree?

A virtual support role can potentially earn $10,000 a month through high-volume client work, specialized skills, or managing multiple accounts. Success often depends on experience, efficiency, and the ability to offer premium services, with some virtual assistants earning this level by building a strong client base and leveraging tools like project management software.

What is a Virtual Support specialist?

A Virtual Support specialist is a professional who provides customer service, technical assistance, or administrative support remotely, typically via email, chat, or phone. They help clients or customers resolve issues, answer inquiries, and ensure a smooth digital experience without being physically present in an office. Virtual Support roles are common in various industries, including tech, retail, healthcare, and finance. This job requires strong communication skills, technical aptitude, and the ability to multitask effectively in a remote environment.

What is the difference between Virtual Support vs Virtual Assistant?

AspectVirtual SupportVirtual Assistant
CredentialsVaries; often general administrative or technical skillsTypically administrative certifications or experience
Work EnvironmentRemote, often for multiple clients or projectsRemote, usually supporting individual entrepreneurs or small businesses
Employer UsageUsed by companies needing diverse support servicesHired by entrepreneurs or small business owners for administrative tasks
Common Search IntentLooking for broad support roles or technical assistanceSeeking personal or business administrative help

Virtual Support and Virtual Assistant roles often overlap, but Virtual Support typically encompasses a wider range of services, including technical and specialized support, while Virtual Assistants mainly focus on administrative tasks. Both roles are remote and serve clients across industries, but their scope and skill requirements can differ based on client needs.

How can I make 2000 a week working from home?

A virtual support professional can earn $2,000 a week by providing high-demand administrative, customer service, or technical support services, often through multiple clients or contracts. Increasing earnings may involve developing specialized skills, obtaining relevant certifications, and managing a flexible schedule to handle more work hours or higher-paying tasks.

What Are Virtual Support Jobs?

Virtual support jobs assist clients with questions or problems they may have with a product or service. You find these positions in a variety of industries, including business, insurance, retail, and technology. As a virtual support professional, you work from home or another remote location with internet accessibility. You provide support to customers who contact them through online portals such as live chat applications, email, or over the phone. Your duties and responsibilities vary, depending on the company and industry. For example, remote retail support staff answer questions about products, assist with completing orders, and record complaints from customers. IT support specialists help software and hardware customers set up their products or troubleshoot when problems arise.

What is a virtual support job description?

A virtual support job involves providing remote assistance to clients or organizations, handling tasks such as customer service, administrative duties, scheduling, and technical support. It typically requires strong communication skills, proficiency with digital tools, and the ability to work independently in a virtual environment.

What are some common challenges faced by Virtual Support professionals, and how can they be managed effectively?

Virtual Support professionals often encounter challenges such as managing multiple client requests simultaneously, ensuring clear communication across digital channels, and maintaining productivity in a remote environment. To address these, it's important to utilize robust organizational tools, set clear boundaries for response times, and prioritize tasks effectively. Regular team check-ins and ongoing training in communication tools can also help foster collaboration and reduce misunderstandings, leading to smoother workflows and a more supportive virtual environment.
More about Virtual Support jobs
What are the most commonly searched types of Support jobs in Washington? The most popular types of Support jobs in Washington are:
What are popular job titles related to Virtual Support jobs in Washington? For Virtual Support jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Virtual Support jobs in Washington look for? The top searched job categories for Virtual Support jobs in Washington are:
Virtual Support jobs near you
Infographic showing various Virtual Support job openings in Washington as of June 2026, with employment types broken down into 76% Full Time, and 24% Part Time. Highlights an 54% Physical, 2% Hybrid, and 44% Remote job distribution, with an average salary of $61,363 per year, or $29.5 per hour.
Project Analyst

Project Analyst

Toffler Associates, Inc.

Springfield, VA • On-site

Full-time

Posted 5 days ago

Key responsibilities

  • Support coordination of technical countermeasure projects and operational priorities across FPS regions.

  • Prepare and refine executive briefings, leadership updates, and operational reports for FPS and DHS leadership.

  • Assist in planning, coordination, and documentation for Counter-UAS demonstrations, deployments, and operational support activities.

Job description

Your future has many paths. Be ready for them all.
is a future-focused strategic advisory firm that works with both government and commercial clients. Our Future Proof® business consulting approach makes us unique in the industry, helping global leaders understand how future shifts impact current decisions and empowering them to take advantage of opportunities, manage risk, and create value.
Our firm is seeking a Project Analyst to join our growing team. This role is located in Springfield, VA
Responsibilities:
  • Support coordination of technical countermeasure projects across FPS regions, including recurring engagements related to funding, installation, sustainment, and operational readiness
  • Prepare and refine executive briefings, monthly leadership updates, weekly reporting inputs, and operational summaries for FPS and DHS leadership
  • Assist in planning, coordination, and documentation for Counter-UAS (C-UAS) demonstrations, deployments, and operational support activities
  • Develop and update operational documents, including SOPs, CONOPS, validation/testing guidance, and program support documentation
  • Coordinate with regional staff, headquarters personnel, and interagency stakeholders to support implementation of technical countermeasure initiatives and operational priorities
  • Support compliance and regulatory implementation efforts associated with National Environmental Policy Act (NEPA), National Historic Preservation Act (NHPA), and related federal requirements
  • Assist with development and review of operational documentation, Statements of Work (SOWs), compliance checklists, and interagency coordination materials to support program execution
  • Support drafting and coordination of Memoranda of Understanding (MOUs) and interagency agreements related to courthouse security and technical countermeasure operations
  • Support staffing, onboarding, and workforce coordination efforts for CMOD personnel, including tracking hiring actions and regional staffing activities
  • Participate in operational readiness reviews, procurement coordination activities, and technical program support efforts for national countermeasure systems and related security initiatives

Your impact will include:
  • Supporting federal client engagements focused on operational coordination, technical security programs, and organizational priorities
  • Providing project management and analytical support to ensure timely, high-quality delivery of client solutions and operational initiatives
  • Coordinating with headquarters personnel, regional stakeholders, and interagency partners to support program execution and issue resolution
  • Developing executive briefings, reports, operational documentation, and client deliverables that support leadership decision-making
  • Conducting qualitative and quantitative research and analysis to support evolving client requirements and operational priorities
  • Leading stakeholder engagement efforts through communication, facilitation, coordination, and meeting support
  • Applying Toffler Associates methodologies and structured problem-solving approaches to organize findings and support client objectives
  • Supporting initiatives involving technical operations, compliance activities, operational planning, and emerging security capabilities

You'll arrive equipped with:
  • At least 6 years of experience in leading operational analysis, business improvement, management consulting, project management, homeland security, federal operations support, or related environments
  • BA or BS degree is required. BA or BS degree discipline in business, operations research, organizational assessment is preferred - other degrees can be considered if experience demonstrates capability.
  • Ability to communicate effectively, both orally and in writing.
  • Ability to conduct detailed research and analysis of operational data and map business processes.
  • Ability to assess current operations and recommend process and technology improvements.
  • Ability to work effectively with a group or independently.
  • Ability to effectively manage several projects at one time.
  • Proficiency in Microsoft Office, Word, Excel, Visio, and PowerPoint.
  • Attention to detail, strategic thinking, and organized work habits
  • Must reside in and be willing to commute regularly within the Washington, DC metropolitan area; hybrid work environment anticipated, including on-site and virtual support
  • U.S. citizenship required
  • Ability to obtain and maintain a Public Trust or higher-level security clearance

Preferred Qualifications:
  • Experience supporting the Department of Homeland Security, Federal Protective Service, or other federal civilian agencies
  • Familiarity with technical security programs, operational coordination, compliance activities, or interagency environments
  • Experience supporting emerging technology initiatives, operational modernization efforts, or technical program implementation
  • Experience with Artificial Intelligence, Automation, Data Analytics, or operational reporting tools is a plus

We'll equip you with:
  • A flexible, agile, and employee-driven workplace that will enable you to thrive as a well-balanced professional
  • A fundamentally collaborative team that places a premium on transparent leadership and diversity of experience and thought
  • A community of lifelong learners dedicated to engaging in rewarding and meaningful work
  • A culture committed to interpersonal connection that will encourage you to leverage your existing relationships and invest in new ones
  • An environment that is unconditionally inclusive across the many characteristics that make us all unique
  • Competitive compensation and outstanding benefits

What sets Toffler Associates apart?
We are thinkers and doers. We connect dots to see what others don't and act on what we see. Drawing from our namesake and founding legacy-world-renowned futurists Alvin and Heidi Toffler-we provide clients with a perspective and strategic approach they cannot find anywhere else.
The Toffler Associates differentiator is our internal culture. When we say we are curious lifelong learners, we mean this ethos is baked into how we work. We successfully inspire our clients to speak truth to power because our own teams do it every day. We know how to help others engage in diverse thought because doing so is part of the Toffler Associates DNA.
We are looking for big thinkers with a bias for action. If you are interested in embarking on a journey with us to hone your curiosity, push your skills to the next level, help drive the firm's growth, and make a lasting contribution to something bigger than yourself, we encourage you to apply.
Toffler Associates, Inc. complies with all applicable federal, state, and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

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